Business and Marketing Tips for Computer Techs Show #21

Published date: 04/19/2013 Lisa Asks AskErik

Listen in by clicking the link here!

Show Notes

• Guest speaker is Erik Dreyer-Goldman, owner of PC repair shop AskErik in Seal Beach, CA.
• Home user vs Business user
  • Business users have a business license
  • Home user has a computer that they might use for conducting business work.
• No such thing as a quick question in IT.
  • That knowledge and help should be billed.
• Malwarebytes pro.
• Offer service packages to keep clients coming back.
  • Monthly service with low rates :]
• Payments
  • Prepay tickets
  • Monthly plans, hourly rates, fixed rates
  • People will pay a premium price to get their service faster.
    • Higher rates for emergency premium service will weed out real quickly what constitutes an emergency and if the client can wait in line for a cheaper price or not.
• Logmein and logmein rescue.
• Technology is growing exponentially, and can be difficult for technicians to keep up with all of it. There has to be a market and a technician for “niche” work to help manage various parts of the ever-growing IT world.
• Windows 8 training and tweaking calls.
• PC repair shops could eventually disappear.
  • Nobody ever does it all.
  • Find a market, limit competition in your niche.
• Celebrating 7,000 downloads of their podcast shows on Podnutz.

Tags: Business Tips for Computer repair businesses, Business Tips for Computer Techs, computer repair business tips, Computer Repair Marketing Advice, Marketing Tips for Computer repair businesses

Category: Outlook Support