Call That Girl’s Remote Support & Office 365 Show 11

Published date: 07/19/2014 Remote Support Show #11: More Operations Information

Download at http://www.podnutz.com/ctg011

Show Notes

• FBI Warning virus
  • 58 people visiting the same hotel as the client were infected.
  • Used remote support to clean it up.
  • Fortunately this one was not using ransomware or encryption.
• What if my remote support tools do not work?
  • Anything can break, to include popular software.
  • Lisa uses Logmein123.com, but has a backup software that she uses in the event that her remote support software programs are not working.
• No CRM system
  • Lisa uses email for record keeping, Constant Contact, mHelpdesk, and Excel.
• KEEP SYSTEMS SIMPLE, and thing s will run efficiently.
• Have more than one mode of communication to manage business communication with clients. Email, text, calls.
  • Never waste a minute of the work day, and do not pass up an opportunity to book an appointment.

Tags: Call That Girl Podcast, Call That Girl's Remote Support & Office 365 Show, Call That Girls Office 365 Show, Computer Repair Podcast, Office 365 Podcast, Remote Support Podcast, Remote Support Show

Category: Outlook Support