Call That Girl’s Remote Support & Office 365 Show 12

Published date: 08/02/2014 Remote Support Show #12: Hardware

Download at http://www.podnutz.com/ctg012

Show Notes

• Client examples
• Routers
  • Firmware problems can cause the router to kick you off the network, not connect to a network, and a number of other problems.
  • Installing the updated firmware for the device you have can eliminate a number of problems immediately. For one client, updating the firmware of their router fixed the connectivity issues they were having.
• Printers
  • ALWAYS ask how old a printer is.
  • Two quick ways to fix most printer problems:
    • Unplug all cables from power sources and devices, reboot the computer, plug the cables back in, and cyber the power to the printer.
    • Add a printer.
• Almost all hardware troubles can be resolved with remote support. In the event that a technician needs to be onsite, ask Lisa for a referral.

Tags: Call That Girl Podcast, Call That Girl's Remote Support & Office 365 Show, Call That Girls Office 365 Show, Computer Repair Podcast, Office 365 Podcast, Remote Support Podcast, Remote Support Show

Category: Outlook Support