Call That Girl’s Remote Support & Office 365 Show 21

Published date: 05/26/2015 Microsoft Exchange Migration Checklists

Download at http://www.podnutz.com/ctg021

Show Notes

• Exchange to Exchange migrations
  • Export the PST file
  • Backup the calendars and contacts
  • DNS and server updates
  • Set up the profile
  • Import the PST
    • Should all be easy!
      • Password issues…
        • Can hold onto old passwords, and keep you from using the new passwords and new account..
        • Manual setup requires anonymous authentication, which you can only get from the Windows update.
      • 178 updates later…
        • Emails are missing… Closed before syncing was done. Oops!
      • Too many PST files, conflicting! Necessary to delete some.
• AppRiver spam filter
• Skype for Business
• Checklists for migration work
  • Preferred method of contact
  • Data backup
  • Client agreement form
  • How many mailboxes will be migrated?
    • List all email addresses and full names
  • What version of Outlook are you using?
    • I don’t use Outlook
    • Phone only
    • Web access
    • Gmail
  • Provide a second email account for the account owner to have global admin for password resets, etc.
  • Are there any other computer issues that we need to be aware of?
    • Could advise a tuneup so the tech knows that everything is working correctly beforehand.
  • What is your current company email platform?
    • POP
    • IMAP
    • etc.
  • Manage expectations so that things run more smoothly and efficiently.  Get all of the information you need beforehand, so you can work with other schedules, etc.
    • What time zone are you in?
    • What version of Outlook are you using?
      • May need to do a tune-up on Outlook before…
    • What kind of smart phone are you using?
    • Do you work from an office, home, or both?
    • What’s a good phone number we can contact you at during the migration?
    • Are you currently experiencing any problems???
    • Do you feel overwhelmed with your email inbox?
      • Some people have a hoarding problem.
        • Hoarding help problem is common
    • You might lose your auto-complete!

Tags: Call That Girl Podcast, Call That Girl's Remote Support & Office 365 Show, Call That Girls Office 365 Show, Computer Repair Podcast, Office 365 Podcast, Remote Support Podcast, Remote Support Show

Category: Outlook Support