RSSCategory: New Outlook

Why can’t I copy folders in New Outlook

| September 20, 2024

Why can’t I copy folders in New Outlook

As of today, Sep 20, 2024 the only option is to “move” folders in New Outlook. Goodbye the good old days of copying folders to other folders in Outlook. You probably moved folders to a PST file and also as of right now, you cannot open PST in New Outlook.

Moving folders to the In-Place Archive is an option but with New Outlook, it really doesn’t matter. It’s all just one big search engine now. If you need my help, use the contact form below.

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Where are Notes in the New Outlook

| September 20, 2024

Where are Notes in the New Outlook

Notes have been moved in the New Outlook. Instead of being in the “blade” (left side bar of Outlook or bottom left side of Outlook), they now can be found in the folder list of the folder pane. Notes definately got an upgrade! They work and look the same, will still sync with your phone (Outlook.com and Exchange only). If you need any help with New Outlook, use the form below to get in contacts.

 

 

 

 

 

 

 

 

 

 

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How to Find Total Number of Emails in a Folder in New Outlook

| September 14, 2024

How to Find Total Number of Emails in a Folder in New Outlook

New Outlook changed many things and one is how to find the total number of emails in a folder. The classic used to have a view at the bottom left corner of Outlook. Now you have to put your mouse in the three dots on the right side of the folder in the folder pane. A quick view of the total will pop up for you to see.

Or you can right click on the folder and then you can see more options, the total is at the top.

If you need my help with any New Outlook issues, use the form below to get in contact with me.

 

 

 

 

 

 

 

 

 

 

 

 

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How to Add New Accounts to New Outlook

| September 14, 2024

How to Add New Accounts to New Outlook

When you launch the New Outlook for the first time, it will ask you to type in your email address. If you are launching from the classic Outlook, it might remember some of your accounts you had setup before you switched over. If they don’t automatically set up, then you have to log in to each one again and this will require the passwords and 2-step authentication/Multi-factor Authentication. If you don’t have security set up, then be prepared to do this at that time.

Few things to keep in mind, if you have many email accounts such as comcast.net, iCloud and Gmail, you might have some issues if you have used these email addresses with other types of accounts.

Example: If your iCloud account has a Gmail address, iCloud will not set up in the New Outlook. If your iCloud is setup with a comcast.net email, it will not set up the iCloud. I can count numerous ways you might have issues but if you do, I can help figure it out for you. Use the form below to schedule time.

Once you have one account added, then you can add new accounts by going to the bottom of the folder pane and click on “Add account” and the same pop up box will show up.

You can also add accounts by clicking on the gear icon in the upper right corner of the New Outlook. In the left hand side of that box, you will see “accounts” and under “email accounts” you can see all of the accounts in your New Outlook and also add more there. Or remove accounts.

I hope this helps you, again if you need help, use the form below to contact me.

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Missing Forms in New Outlook

| September 10, 2024

Missing Forms in New Outlook

If you had custom forms in classic Outlook, as of right now they are not able to convert to the New Outlook (Sep 10, 2024).

Custom forms were not something I got into developing for clients, but I know many that have them and spent a lot of money creating the perfect forms. If you have access to your forms in another version of Outlook or still have access to classic Outlook, I would consider making a list of everything that form did you for you (custom forms can do many different functions) and try to figure out some other options. Feel free to contact me for ideas.

New Outlook so far will only use “365 connected apps” so you might want to find a company that has an app similar to what you need (you can search this in New Outlook (see image below). If you are a larger company needing your own 365 app, then you want to search for a Power Apps consultant. I’m still unsure about where to look for someone as I’m in my first year of researching all the changes New Outlook will have.

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Contacts Missing in New Outlook

| August 29, 2024

Contacts Missing in New Outlook

Hi Folks, yep, your contacts from classic Outlook might not show up in the New Outlook. Here is why and I’ll give some tips on how to get them from classic to New Outlook.

The New Outlook is cloud server only. Meaning, if you are using a cloud based email program that has contacts included  such as Microsoft Exchange, Outlook.com, Google Workspace, Gmail, Yahoo and AOL (should) then your contacts should show up. The issues is that many of you have (This Computer Only) contacts or PST contacts.

Those contacts need to be exported from classic Outlook to a CSV file and imported into the web browser contacts area to get them into the server. Kind of confusing yes, but it’s easier when I do it maybe. I’ll have a video out soon about how to do it yourself. Keep in mind that any custom CRM, fields, distribution groups, categories might be lost during this export. The only “guarantee” I can offer is to use Microsoft Exchange. It exports the same data (so far), but the New Outlook lacks, well….features you love.

This is my first post about contacts and the New Outlook. I have much more to come in the next year or so.

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