Why is Outlook search not working?
Why is Outlook search not working?
Good question! Here are some answers in a bullet form (created by me not AI) and how to fix at the end! BONUS: New Outlook included!
Outlook Classic
- Too much email
- Added a new PST file and it’s not done indexing
- Set up a new PC and Outlook isn’t done indexing all the data added from the email accounts
- You have too many different types of emails in the profile (POP/IMAP and Exchange for example)
- Hard drive out of space
- Search Indexing is not working on the computer (less of this lately, I rarely fix this anymore)
- PST too large, corrupted or over limit
- OST is too large, corrupted or over limit
- Profile is corrupted
New Outlook (since it’s so new, there isn’t a lot to know about repairing this yet but here is what I know so far!)
- New account added hasn’t finished setting up (this can take hours if your mailbox is large
- Account isn’t connected correctly
- Large mailbox (Gmail is a big culprit and Yahoo/AOL)
How to fix Classic Outlook and New Outlook
As I don’t know your exact problem, here are some basics.
- Leave your computer off sleep mode and on for a night or two
- Leave Outlook open all night
- Check the indexing status. It should be at zero 0 for better search results (no search indexing in New Outlook)
- Try creating a new profile (Outlook Classic) and do not delete your old profile if you use POP/IMAP. See if the new profile has better results.
If you need help, please use the form below to get in contact.
Category: New Outlook



