RSSCategory: Outlook Support

How to Change Your Font Size in Outlook

| October 24, 2016 | 0 Comments

How to Change Your Font Size in Outlook

You can also change many colors as well, play around, have fun! Make Outlook work for YOU!

Check out my quick vid on YouTube.

 

Office 365 Videos for LinkedMinnesota

| October 21, 2016 | 0 Comments

Hi everyone, thanks for checking out my Office 365 Videos. After you are done watching, feel free to email me or call to setup a time to discuss your company’s needs if you need my assistance. Lisa@callthatgirl.biz or call 612-865-4475

Total time, under 25 min.

 

 

 

 

 

 

 

 

Protected: Office 365 Resources

| October 9, 2016 | 0 Comments

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How to disable Birthday calendar in Office 365 Microsoft Outlook Exchange

| October 8, 2016 | 3 Comments

If you are looking for a way to remove the birthday calendar from your Outlook calendar, you can do it quite easily with these instructions.

Log into your Office 365 portal www.outlook.office365.com.

Then click on the top left corner where the 9 boxes are. Select “Calendar”

 

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Now click on the “settings” at the upper right. In the search bar, type in “Options” and then select “message options”

 

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Scroll down to the “calendar” and expand that and then “Birthday calendar” will pop up and you can turn it off.

Give the server a minute or two to remove it and then your Outlook will remove it as well.

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5 Serious Mistakes You Can Avoid with Microsoft Outlook

| October 8, 2016 | 0 Comments

As an Outlook Expert, I come across some pretty scary troubleshooting efforts. Clients are trying to Google search repairs themselves or they have a technician who didn’t know what they were doing helping. What fixes non-professionals attempt and sometimes cause for even more problems.

Since I know Outlook very well, I know how to backup data before attempting repairs, I also know repairs better and short cuts to get things done more efficiently.

With that being said, I feel many frustrations you feel. One day I will do a standard repair and then to find out that I have to do it another way and it might take longer than what I was expecting. I try to manage expectations the best I can, but yet again…Microsoft keeps me busy.

Below is a list of the top 5 serious mistakes you can make with using Microsoft Outlook.

Number 5

  • Never assume your Outlook is backed up. Too many of my clients assume that all of their Outlook files are backed up with their online programs. Sometimes those “online” companies only get what data is in the “Documents” folder and not in the deep depths of Outlook (this file C:\Users\Profile\AppData\Local\Microsoft\Outlook). You need to add this folder to your backup program. And if you have someone or another company backing up your data, you should check with them to make sure it’s being backed up.

Number 4

  • Never assume your version of Outlook will last forever. Outlook 2007 is at end of life. Outlook 2010 is very close as well. Especially if you are moving to the Office 365 Exchange. I encourage all of my clients to upgrade now or soon. The new Outlook 2013 and 2016 just performs much better, faster and overall…nicer. I did have some reactions at first when I downloaded Outlook 2013, but now I am absolutely addicted.

Number 3

  • Watch for your calendar and contacts too. If you upgraded to the new Outlook 2013/2016 and setup your email with the basic account setup (meaning you didn’t have to manually type in all the settings), ASSUME that your calendar and contacts you just imported might be in what is called an OST file (Offline storage, which is just a ghost copy and cannot be copied and imported into Outlook. If it breaks it has be repaired and that is not easy or cheap)

  • An OST file is now the default when  you first setup Outlook for most email accounts. Calendar and Contacts might be sitting in that OST file and OST files are not like a PST (personal storage)

  • OST files cannot be imported into Outlook. If you need the data you have to repair the file and then import into Outlook. This is why before I do work on calendar and contacts, I back up the data to a CSV or PST file first. It’s easier to back up then repair!

Number 2

  • Be very careful with 3rd party apps using Outlook. This is WAY too common. Some of my business clients are using iCloud and other free apps to help sync their data and this is just not acceptable. I have seen iCloud cost my clients not only data loss, but time and money. I highly recommend all clients to move to Exchange if they have iCloud and this assumes they have an iPhone of course. Exchange is awesome and syncs very well, in fact..almost instant.

Number 1

  • Overloading your email with IMAP mail syncing. This is one of my most popular calls I get in. IMAP Synchronizing issues. This usually happens (Gmail is great for allowing overload of email on the browser and then hoarding email in Outlook!). IMAP is common with free cable internet accounts such as  Cox.com, Charter.com, Comcast.com, AOL and other free accounts. The browser lets you hold on for years, but Outlook will eventually explode if you don’t do something about it. If you use Outlook, you need to control the email that comes down to Outlook.

If you need help with an Outlook issues, please contact me at 612-865-4475 or use the form below to get on my calendar.

Office 365 Information for Small Business

| October 4, 2016 | 0 Comments

Microsoft Office 365 can be a bit confusing to understand if you don’t already have experience with using it. Many of my clients call and ask for me to do a consult with them to learn more about Office 365 and how it works, what do they need and how to use it. Most of these consults result in many questions asked.

I decided to create a short video learning series that covers all of the basics of Office 365 for you all to view at no cost. If you have questions after, please schedule time with me and we can review your list. I bill for 1 hour of time at $139 per hour for this consulting. To view these videos, I ask that you sign up for my newsletter list. I do not send emails often and when I do, they are informative.

  • The differences between Office 365 Home and Business

  • Information about buying and Office 2016

  • Exchange

  • SharePoint

  • OneDrive

  • Skype for Business

  • Final tips

  • Aftercare

Click here to sign up to view the videos, we ask for your email and you will be added to our newsletters. You can subscribe at anytime.

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