RSSCategory: Outlook Support

Migrating your company email to Office365

| June 26, 2015 | 0 Comments

A few questions for you about migrating your company email to Office365 as told by an Outlook Expert.

If your firm is looking for a company to help you migrate to Office 365…I can certainly help, but let me ask you some questions first to see if you need all the products or just one. Exchange. The Holy Grail of Synchronizing, the product that trumps all (including Google Apps)! The one that is in a perfect marriage with Microsoft Outlook.

Keep in mind, the full Office 365 for Business plans offer 6 products, and most of my clients just need one, Exchange. There is no need to buy all 6 when you need one.

Does everyone in your company have a current version of Outlook 2010 or 2013? Then maybe you don’t need the full Office 365, just Exchange? Cheaper and faster to implement.

Do you have mobile needs for synchronized calendars and contacts? This is the core reason why companies want to move to Exchange, the mobile synchronizing is fast and awesome. Team information sharing is included.

Thinking of using SharePoint or OneDrive? These products are slowly being phased out as “great sharing solutions” because they are having so many problems synchronizing. No kidding. Think about using another solution, Dropbox of course is in the running for the favorite among small teams. Now if you have a larger company, you can certainly get a SharePoint admin to help you, but as far as I know…the synch tools are still bad and the online is only working great. Mapped drives are fine, only if you don’t leave the internet.

You might have many more questions, these are the usual questions I get. Most clients just want their email migrated to exchange and I can help. I pride myself on doing migrations in 1 day and offer professional “aftercare” so your Outlook should look and feel the same, but have the awesome exchange benefits!

I also offer “aftercare” for businesses that set up Exchange themselves and have a few lingering issues or need training.

Sign up today for a free consult!

Pricing

  • My vendor charges $4.95 per user/per month for Exchange only.
  • I charge $350 for one user/$250 per additional user to migration to the Exchange server.

 

Call That Girl’s Remote Support & Office 365 Show 25

| June 25, 2015 | 0 Comments

mousepadPublished date: 06/21/2015

Download at http://www.podnutz.com/ctg025

Show Notes

  • Guest speaker Carey Holzman builds his own computers, gaming computers, and specializes in hardware.
  • CompTIA
  • Office 365
    • Cloud-based Office software
      • Home – $99
      • Business
        • Six editions
          • Outlook comes with all products, but if you want to be able to efficiently use your email you may need to purchase Exchange, business class email, or formerly known as Hosted Exchange.
  • When do you move a client from Google to Outlook/Exchange?
    • NOT TO SAVE MONEY.
    • When they are having a problem and it makes more sense for them to be on Exchange.
  • Office 365 is not a fit for everybody.
  • Consequences and limitations of the cheaper versions
  • Troubleshooting example
    • Five computers using the licensing for one subscription to a licensed product.
    • Someone found a computer by the dumpster and wanted someone to fix it so that they could use it–they never want to pay.
    • Updates can fix OR break a system.
  • Windows 10 Adware/Potentially Unwanted Products
  • If you do not know what you are doing, DO NOT DO IT. Take your time, learn it the right way. Ask Lisa!!
  • Interview your clients before recommending software:
    • What are you already using?
    • Does it work?
      • If yes, don’t mess with it!!
    • Plans for expansion?
    • Budget?
    • Don’t sell them the computer that YOU want: Sell them what they NEED and what is right for THEM.
  • Listen to the client’s needs; Fill those needs.
  • You don’t need to have all the answers, but you need to have the ability to find those answers. Takes knowing the right questions to ask, knowing the right people, or knowing where to look.
  • TeamViewer using Outlook–and antispyware… headache!

 

 

Sorry, we can’t perform this action. Incompatible Office Products are installed on your machine

| June 24, 2015 | 0 Comments

Sorry, we can’t perform this action. Incompatible Office Products are installed on your machine. If you have an administrator, please contact them for help.

Well, this took awhile to figure out, but once I did figure it out (2x!!).

Removing the OneDrive from Add/Remove programs fixed this issue. My clients were using a mapped drive to SharePoint and not using OneDrive, so removing it worked out ok. If your firm is using OneDrive, then this is not the fix for you. I just blog what I know worked for me.

 

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Office365 Podcast

Microsoft Outlook OST to PST Converter Tool

| June 23, 2015 | 0 Comments

Microsoft Outlook OST to PST Converter Tool

This blog is old so it’s been removed. If you need my help please email me lisa@callthatgirl.biz

Microsoft Outlook Inbox Repair Tool

| June 23, 2015 | 0 Comments

Convert an Offline File (.ost) to a Personal File (.pst)

This blog is old so it’s been removed. If you need my help please email me lisa@callthatgirl.biz

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