RSSCategory: Outlook Support

Office 365 Yuma Arizona

| June 30, 2015

office365rightforyourbusinessIf you are here looking for a Microsoft Outlook & Office 365 Expert in the Yuma Arizona area, you came to the right place! Lisa is the owner of Call That Girl, and is an Outlook Expert and Office 365 Consultant.

Her specialties include assisting small business clients purchase the right Office 365 products for their team (not all products are the right ones for your company), migrate your email servers to the new Microsoft Exchange server, install Office 2013 software, assist with other products purchased and offer training. She also has aftercare, so you have continued support!

If your company already has migrated to Office 365 and are having issues, Lisa also does offer “AfterCare” for you folks as well. Not all Office 365 migrations go smooth, so you can hire her on a project or hourly basis to get your team and new technology in working order.

Her team of experts include:

  • Outlook Expert
  • Business Contact Manager Experts
  • Microsoft Exchange Server Expert
  • Microsoft Migration Experts for teams larger than 12 people
  • Virus Removal Experts
  • QuickBooks ProAdvisors
  • Excel Experts

You are in good hands!

Contact us today, Lisa offers a free 15 min consult. Call That Girl is a break/fix on demand support company. All work is offered remotely and not onsite.

Check out our testimonials from real people who own their own companies. Click here to view

 

Value of a Prepay Support Ticket

| June 29, 2015 | 4 Comments

Most folks who call me for the first time usually have a lot of work that needs to be done, a typical call is over one hour. You might find yourself down the road with a small Outlook issue, one that might only take me 15-30 min to fix. Since I do have a minimum of one hour for any request, this is when upgrading to a prepay ticket is of value and a great investment for you and your company:

  • These tickets allow you to only use what you need. I only track time used.
  • Special scheduling link to bypass forms, credit card
  • Early AM emergency assistance
  • Email questions are free
  • These tickets do not expire
  • Anyone in the company may them
  • You may gift time to others

4 hour ticket $499 

8 hour ticket $899

 

Please let Lisa know prior to the appointment if you are interested in the support ticket option so we can upgrade your invoice prior to the appointment.

Read our testimonials here…. https://callthatgirl.biz/testimonials

Microsoft Outlook Contacts Expert Help

| June 29, 2015 | 0 Comments

If your contacts in Outlook are a mess from importing in or out of iCloud, or merging with Gmail or however else they got in that state…we can help with cleaning up your contacts and teach you how to keep them managed! Categories missing? We can find ’em! You need Microsoft Outlook Contacts Expert Help!

Below is a list of things we can help with…

  • Clean up contacts
  • Categories missing in Outlook 2013
  • Group lists or distribution lists missing after upgrading to iCloud or Outlook 2013
  • Remove duplicates
  • Combining many contact lists into one
  • Update information
  • Import in new contacts from other sources
  • Remove ALL CAP data
  • Fix views and missing fields
  • Microsoft Outlook contacts disappearing from contacts folder
  • Importing Gmail Contacts To Microsoft Outlook
  • Backing up contacts to import into another device, email program, CRM or newsletter
  • How to import iCloud contacts into Exchange

 

Migrate Your Company Email to Office 365 Exchange Online

| June 28, 2015 | 0 Comments

A few questions for you if you are wanting to Migrate Your Company Email to Office 365 Exchange Online as told by an Outlook Expert.

If your firm is looking for a company to help you migrate to Office 365…I can certainly help, but let me ask you some questions first to see if you need all the products or just one. Exchange. The Holy Grail of Synchronizing, the product that trumps all (including Google Apps)! The one that is in a perfect marriage with Microsoft Outlook.

Keep in mind, the full Office 365 for Business plans offer 6 products, and most of my clients just need one, Exchange. There is no need to buy all 6 when you need one.

Does everyone in your company have a current version of Outlook 2010 or 2013? Then maybe you don’t need the full Office 365, just Exchange? Cheaper and faster to implement.

Do you have mobile needs for synchronized calendars and contacts? This is the core reason why companies want to move to Exchange, the mobile synchronizing is fast and awesome. Team information sharing is included.

Thinking of using SharePoint or OneDrive? These products are slowly being phased out as “great sharing solutions” because they are having so many problems synchronizing. No kidding. Think about using another solution, Dropbox of course is in the running for the favorite among small teams. Now if you have a larger company, you can certainly get a SharePoint admin to help you, but as far as I know…the synch tools are still bad and the online is only working great. Mapped drives are fine, only if you don’t leave the internet.

You might have many more questions, these are the usual questions I get. Most clients just want their email migrated to exchange and I can help. I pride myself on doing migrations in 1 day and offer professional “aftercare” so your Outlook should look and feel the same, but have the awesome exchange benefits!

I also offer “aftercare” for businesses that set up Exchange themselves and have a few lingering issues or need training.

Sign up today for a free consult!

Pricing

  • My vendor charges $4.95 per user/per month for Exchange only.
  • I charge $350 for one user/$250 per additional user to migration to the Exchange server.

 

Migrating your company email to Office365

| June 26, 2015 | 0 Comments

A few questions for you about migrating your company email to Office365 as told by an Outlook Expert.

If your firm is looking for a company to help you migrate to Office 365…I can certainly help, but let me ask you some questions first to see if you need all the products or just one. Exchange. The Holy Grail of Synchronizing, the product that trumps all (including Google Apps)! The one that is in a perfect marriage with Microsoft Outlook.

Keep in mind, the full Office 365 for Business plans offer 6 products, and most of my clients just need one, Exchange. There is no need to buy all 6 when you need one.

Does everyone in your company have a current version of Outlook 2010 or 2013? Then maybe you don’t need the full Office 365, just Exchange? Cheaper and faster to implement.

Do you have mobile needs for synchronized calendars and contacts? This is the core reason why companies want to move to Exchange, the mobile synchronizing is fast and awesome. Team information sharing is included.

Thinking of using SharePoint or OneDrive? These products are slowly being phased out as “great sharing solutions” because they are having so many problems synchronizing. No kidding. Think about using another solution, Dropbox of course is in the running for the favorite among small teams. Now if you have a larger company, you can certainly get a SharePoint admin to help you, but as far as I know…the synch tools are still bad and the online is only working great. Mapped drives are fine, only if you don’t leave the internet.

You might have many more questions, these are the usual questions I get. Most clients just want their email migrated to exchange and I can help. I pride myself on doing migrations in 1 day and offer professional “aftercare” so your Outlook should look and feel the same, but have the awesome exchange benefits!

I also offer “aftercare” for businesses that set up Exchange themselves and have a few lingering issues or need training.

Sign up today for a free consult!

Pricing

  • My vendor charges $4.95 per user/per month for Exchange only.
  • I charge $350 for one user/$250 per additional user to migration to the Exchange server.

 

Call That Girl’s Remote Support & Office 365 Show 25

| June 25, 2015 | 0 Comments

mousepadPublished date: 06/21/2015

Download at http://www.podnutz.com/ctg025

Show Notes

  • Guest speaker Carey Holzman builds his own computers, gaming computers, and specializes in hardware.
  • CompTIA
  • Office 365
    • Cloud-based Office software
      • Home – $99
      • Business
        • Six editions
          • Outlook comes with all products, but if you want to be able to efficiently use your email you may need to purchase Exchange, business class email, or formerly known as Hosted Exchange.
  • When do you move a client from Google to Outlook/Exchange?
    • NOT TO SAVE MONEY.
    • When they are having a problem and it makes more sense for them to be on Exchange.
  • Office 365 is not a fit for everybody.
  • Consequences and limitations of the cheaper versions
  • Troubleshooting example
    • Five computers using the licensing for one subscription to a licensed product.
    • Someone found a computer by the dumpster and wanted someone to fix it so that they could use it–they never want to pay.
    • Updates can fix OR break a system.
  • Windows 10 Adware/Potentially Unwanted Products
  • If you do not know what you are doing, DO NOT DO IT. Take your time, learn it the right way. Ask Lisa!!
  • Interview your clients before recommending software:
    • What are you already using?
    • Does it work?
      • If yes, don’t mess with it!!
    • Plans for expansion?
    • Budget?
    • Don’t sell them the computer that YOU want: Sell them what they NEED and what is right for THEM.
  • Listen to the client’s needs; Fill those needs.
  • You don’t need to have all the answers, but you need to have the ability to find those answers. Takes knowing the right questions to ask, knowing the right people, or knowing where to look.
  • TeamViewer using Outlook–and antispyware… headache!

 

 

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