Scareware, Malware and Spyware

Today I got a call from a client that caught some scareware that really did scare her, and her computer to the point it almost crashed her computer. Almost. She called That Girl and we got her back up and running.

What happened? She was on the internet and just surfing around, like most of you do on Sunday mornings. She clicked on something she was going to look at and next thing she knew, she had downloaded something and it brought up a window stating she had to buy a removal program for X amount of dollars.

This folks, is scareware, but can have a back end of malware. Malware is malicious software (mal-ware). If she had started to click on the program and try to close it down, it would have downloaded malware and started to cause chaos in her computer.  And unfortunately, this client did click on the pictures enough and lost access to the internet.

Sometimes, it’s worse than this! Many times it causes your windows to crash and you can’t boot your computer up normally. 9 times out of 10, if you Call That Girl, we can walk you through getting your computer up again and run some scanner tools to remove the scareware, malware and spyware that was downloaded into your system.

We are also big believers in using great protection, not AVG 2011, Norton, McAfee, Trend, WebRoot, etc. Scareware, Malware and spyware get right through this big box programs (Norton is the worst at catching it!!!) We are firm believers in buying the real time protection (Malwarebytes) of the program that we use to clean up your scareware, malware and spyware!

If you are reading and want to make sure you have protection that works, read these instructions for downloading, installing and configuring Malwarebytes. It’s one of our favorites and we are resellers of this product.

https://callthatgirl.biz/malwarebytes-installation-and-configuration

If this is too much for you to understand, please fill out the form below to schedule some time for us to help you, we can also remove your other programs (that usually don’t work!) and get you a refund if you have recently purchased Norton. They have an awesome refund page!

Call That Girl is also now supporting SuperAntiSpyware moving ahead in 2011. Watch for details!

Tags: call that girl, Computer Repair St. Paul MN, Computer Support, Computer support St. Paul Minnesota, Malwarebytes, Saint Paul Computer repair

Category: General