Sorry, we can’t perform this action. Incompatible Office Products are installed on your machine

Sorry, we can’t perform this action. Incompatible Office Products are installed on your machine. If you have an administrator, please contact them for help.

Well, this took awhile to figure out, but once I did figure it out (2x!!).

Removing the OneDrive from Add/Remove programs fixed this issue. My clients were using a mapped drive to SharePoint and not using OneDrive, so removing it worked out ok. If your firm is using OneDrive, then this is not the fix for you. I just blog what I know worked for me.

Tags: If you have an administrator, Incompatible Office Products are installed on your machine., please contact them for help., we can't perform this action., we can't perform this action. Incompatible Office Products are installed on your machine

Category: Outlook Support