Tag: Marketing Tips for Computer repair businesses

Business and Marketing Tips for Computer Techs Show #21

| June 15, 2015 | 0 Comments

Published date: 04/19/2013 Lisa Asks AskErik

Listen in by clicking the link here!

Show Notes

  • Guest speaker is Erik Dreyer-Goldman, owner of PC repair shop AskErik in Seal Beach, CA.
  • Home user vs Business user
    • Business users have a business license
    • Home user has a computer that they might use for conducting business work.
  • No such thing as a quick question in IT.
    • That knowledge and help should be billed.
  • Malwarebytes pro.
  • Offer service packages to keep clients coming back.
    • Monthly service with low rates :]
  • Payments
    • Prepay tickets
    • Monthly plans, hourly rates, fixed rates
    • People will pay a premium price to get their service faster.
      • Higher rates for emergency premium service will weed out real quickly what constitutes an emergency and if the client can wait in line for a cheaper price or not.
  • Logmein and logmein rescue.
  • Technology is growing exponentially, and can be difficult for technicians to keep up with all of it. There has to be a market and a technician for “niche” work to help manage various parts of the ever-growing IT world.
  • Windows 8 training and tweaking calls.
  • PC repair shops could eventually disappear.
    • Nobody ever does it all.
    • Find a market, limit competition in your niche.
  • Celebrating 7,000 downloads of their podcast shows on Podnutz.

Business and Marketing Tips for Computer Techs Show #20

| June 12, 2015 | 0 Comments

Published date: 04/05/2013 Rodela’s the Fella

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Show Notes

  • Guest speaker Matt Rodela from Jiffy-PC and owner of the website Your Friendly Neighborhood Computer Guy will be joining in on discussion on how to start your business.
  • Market is growing for remote support in that hardware is getting better and when things break, people generally just replace their system.
  • Software is a growing market that needs constant support.
  • Know where your skills and passions are at before trying to start and grow a business.
    • Don’t just do something because the market is there.
    • This is an investment you will be doing day in and day out for a large portion of your life.
  • Join networking groups and go to the events!
  • LinkedIn
    • Join groups
    • Send messages
    • Get referrals
  • Facebook doesn’t tend to generate many referrals.
  • “Facebook is for employees while LinkedIn is for bosses.”
  • Do what you are comfortable with and are passionate about, have a process.
    • Give good service
    • Love what you do
      • The customers and the money will follow.
  • Book “The 20 Things You Can Do To Improve Your Computer Business”

 

Business and Marketing Tips for Computer Techs Show #19

| June 12, 2015 | 0 Comments

Published date: 03/25/2013 Computer Therapy with Derrick and Lisa

Listen in by clicking the link here!

Show Notes

  • Guest Derrick Wlodarz, owner of FireLogic in Park Ridge, Illinois.
  • Deciding between home office/remote support and store location.
  • Rebuilding your business
    • What made the business fail?
    • What can we do to fix this?
    • Where do we go from here?
    • Realize your goal/dream, and make it happen.
  • Content marketing/SEO
  • Affiliate programs
    • Companies that sell computer software programs, like antivirus programs, will allow businesses sell their products for them for a reduced price.
    • If a client is interested in antivirus software, let them know about your partnership with antivirus programs and how you can save them money.
      • People LOVE to save money!
  • WordPress and SEO
    • Learn the basics
    • Get good at it
  • “The 4-Hour Workweek”
  • “The E-Myth Revisited”
  • Manual of Operations
    • Training is VERY important to a company
  • Good, long term employees need to feel valued and appreciated in the company.

Business and Marketing Tips for Computer Techs Show #18

| June 12, 2015 | 0 Comments

Published date: 03/18/2013 Bryce Whitty from Technibble

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Show Notes

  • The guest on the show is Bryce Whitty.
    • Founder of Technibble.com.
    • Owns his own computer repair business that he has moved from Australia to London, and is planning on moving it to Japan from Australia again.
    • Doing remote computer business allows for the owner to keep his business alive and can take his work wherever he decides to go.
  • Technibble, social media, and forums
    • The Internet is a wealth of knowledge that contains helpful information for those who seek it.
    • Websites often host forums–A meeting place for individuals to come together to exchange ideas in an open discussion.
      • Many people of different age groups and backgrounds use forums to find helpful information relating to a topic of interest.
      • Younger people are more likely to say things in forums that they wouldn’t normally say to your face, while older people have more experience and have the self-control and knowledge of when it is best to say nothing.
        • Reasoning for hiring forum moderators to “keep the peace”.
  • Entrepreneurs
    • People have great ideas, but don’t have the ability or the guts to take risks that could help them to launch their business and become entrepreneurs.
    • Fear keeps people from taking risks and accomplishing their dreams.
      • Priorities such as insurance, family, food, jobs, and other obligations.
    • A good idea for starting a business is to start out part time to see if it is still what you want to do, if you can succeed at doing it, etc.
  • Building trust with clients as a residential client can lead to great business clients.
  • Clients will recommend you when they are satisfied with your work and the customer service you provide.

Business and Marketing Tips for Computer Techs Show #17

| June 12, 2015 | 0 Comments

Published date: 12/26/2012 Messin’ With Marcin Of Malwarebytes

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Show Notes

  • Marcin Kleczynski is the guest speaker on the show and is founder and CEO of Malwarebytes.
  • The story of Malwarebytes:
    • Started out as a remote company that developed a product called RogueRemover that targeted rogue malware.
    • Moved into something that targeted all malware.
    • Product stayed online for a long time, but then moved into a boxed shelf product that you can buy in the store.
    • Can still use for free, or can buy a licensed version.
    • A lot of the employees are still remote support that work from home, but the company is also working in offices and are growing to open more offices in more locations.
  • While no antivirus is 100%, Malwarebytes is a great product.
  • Always have a backup antivirus product.
  • The lowest risk for starting a business is to start online/remote. Saves you the headache of paying rent and all the software, etc.
  • Your business plan will always be dynamic in that they are constantly changing in the beginning.
    • Mostly used by management.
    • Set goals, make campaigns, road maps.

 

Business and Marketing Tips for Computer Techs Show #16

| June 12, 2015 | 0 Comments

Published date: 12/06/2012 Mister Lister of WebRanking

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Show Notes

  • Guest speaker Chris Lister is the director of business development at webranking.com.
    • His company specializes in search engine optimization, and can help your website rank higher in search engine results.
      • Search engines use search algorithms to help rank websites on a number of different points.
        • Tags, reliable links, content, keywords, and more.
      • Search engine algorithm updates can determine website rankings.
      • “The cleaner the site, the better it is going to rank.”
      • Use a variety of tags and title tags to get better rankings.
        • Use less than 60 characters in tags
        • Title tags also appear in URL.
  • Web traffic can be EXPENSIVE.
    • You will get more web traffic and more business when your website is more appealing to the audience.
    • Concept called heat maps can pinpoint where the majority of your traffic is clicking in various places on your website.
    • Personalize forms to match the services. Clients are more opt to filling out forms that look more thought out and personalized.
    • Make your title and content appealing to the audience. The message should match your title, products, and services.
      • People click on Google search results that would best meet their needs and expectations. Deliver what they are looking for!
      • Content is key!
  • Anchored text is the clickable text in a hyperlink.
  • A good SEO company will NEVER cold call you!