Custom Forms and Fields Missing in New Outlook

Custom Forms and Fields Missing in New Outlook This is an older post I put out last fall, and so far not much has changed in regards to forms in New Outlook. If you had custom forms in classic Outlook, as of right now they are not able to convert to the New Outlook. Custom […]

Where is Journal in New Outlook

Where is Journal in New Outlook I do believe this timekeeping program (track actions, phone calls, notes, etc) has not been added to New Outlook. I’ve been searching for a bit and I cannot find where to use it, no research online proves it’s been added. If you want to make a case for it’s […]

New Outlook Vs. Outlook Classic Search

New Outlook Vs. Outlook Classic Search As a long time user of Outlook Classic, the one issue I have always had is problems with searching. I also have many PST files and many email accounts so this doesn’t help. I keep Outlook optimized as this is the core product I support with my business, and […]

How Signatures Work with New Outlook

How Signatures Work with New Outlook Today I had a client who called in for a few questions regarding signatures not working in his Outlook Classic. What he does is take an email from one mailbox and hits reply, then changes the “from” to be from another account, then changes the signature in that email. […]

Older CRM products and New Outlook

Older CRM products and New Outlook CRM and Outlook are like two peas in a pod! Avid Outlook users with CRM love the synchronizing of their sales/contacts data with their online products. The plug-ins are typically seamless. The question is: Will older CRM products work in New Outlook? From my research, New Outlook connects 3rd […]

How to Import Contacts into New Outlook

How to Import Contacts into New Outlook This will be tricky to explain but I’ll do my best! First, how are your contacts setup in your Outlook Classic? I’ll review all three options and then give some instructions for each. I cannot go into a detailed “how to” but simple instructions will be helpful. If […]

How to import autocomplete from Outlook Classic into New Outlook

How to import autocomplete from Outlook Classic into New Outlook This one folks is going to be tough to explain, but I’ll do my best. I’m also testing a few of these to make a new video, please subscribe to my YouTube so get notified when it’s published. As well, this article will be updated […]

HP Officejet Pro 9120e series will only scan to New Outlook

HP Officejet Pro 9120e series will only scan to New Outlook Oof this was a fun job to figure out! Client called and said her new HP printer would only scan to New Outlook. I figured something was up so I did all my troubleshooting, and after not finding any options to change to old […]

How to add a Gmail account in New Outlook

How to add a Gmail account in New Outlook There are two ways to add Gmail accounts in New Outlook. New Outlook is a more like a “skin” of the cloud working off your desktop, it will connect through the cloud. You cannot add accounts through control panel anymore. If you are Googling for an […]

How to migrate emails from Classic Outlook to New Outlook

How to migrate emails from Classic Outlook to New Outlook This is a loaded questions with a possibility of 100’s of answers. I’ll explain as simple as I can here, then I’ll try to explain more at the bottom of this post. If you need my help, please use the form below to get in […]

How to move emails from one account to another in New Outlook

How to move emails from one account to another in New Outlook Right now folks, it’s not something you can do. Microsoft does have it on their list for 1st quarter to allow you to move emails from one email account to another. In addition to adding PST files that are actually functional. Give it […]

How to use Zoom in New Outlook

How to use Zoom in New Outlook Take note: You will need to have a Business 365 Exchange account to add this app. To add this app, open New Outlook and find “apps” on the left side of the window “Add Apps” Search “Zoom” and you should “Zoom for Outlook Extensions” Click on it and […]

Where are the quick steps in New Outlook

Where are the quick steps in New Outlook New Outlook does not have the feature in the standard view, so you will need to change the view. Good news for Microsoft Exchange and Outlook.com users, it should have migrated over nicely for you. POP/PST and IMAP users might have to make a new quick step. […]

How to make a rule in New Outlook

How to make a rule in New Outlook In New Outlook, to make a rule: Click on the gear in the upper right corner Mail Rules Select the account you want to make the rule for Then create a rule Test it See it if works in your New Outlook/phone/webmail If you need my help,  […]

Rules are missing in New Outlook

Rules are missing in New Outlook If you are new to “New Outlook” and just switched from Classic to New, then your rules are possibly in the classic Outlook profile and not stored on a server. The New Outlook only works with the email server of your email hosting company. Example: If you have a […]

New Outlook Migration

New Outlook Migration Hi folks, this is the form I’m asking all my clients to fill out before the schedule a 10 min consult or their onboarding appt. This form has a lot of details I need to know, if you don’t feel comfortable adding any information to the form no worries, please just let […]

How to add a PST to New Outlook

How to add a PST to New Outlook Just saw it yesterday folks! Please read this and if you need my help migrating data from a PST to a server so you can use the data more, please use the form below and get in contact. Click on  the gear (settings) in the upper right […]

New Outlook now supports PST files

New Outlook now supports PST files Just saw it yesterday folks! Please read this and if you need my help migrating data from a PST to a server so you can use the data more, please use the form below and get in contact. Click on  the gear (settings) in the upper right corner. Under […]

We detected a problem launching the new Outlook

We detected a problem launching the new Outlook This error might launch when you toggle from New Outlook back to Classic Outlook (desktop application). I got this error when I was doing my testing from New Outlook to Classic Outlook. I clicked on the OK button and my Classic Outlook launched fine. If you click […]

How to setup iCloud in New Outlook

How to setup iCloud in New Outlook If you want to setup iCloud with New Outlook, it’s pretty easy! You need to launch New Outlook, then log in with your iCloud account. Or if you have it setup, go to the settings in the upper right corner and find “Accounts” and add your iCloud there. […]

How do I import my old calendar in Outlook into New Outlook

How do I import my old calendar in Outlook into New Outlook If you just changed from classic Outlook to New Outlook, you might find your calendar is gone. This can happen for a few reasons. First, you most likely have IMAP setup for your email and in classic Outlook, it came with a (This […]

Calendar is missing in New Outlook

Calendar is missing in New Outlook If you just changed from classic Outlook to New Outlook, you might find your calendar is gone. This can happen for a few reasons. First, you most likely have IMAP setup for your email and in classic Outlook, it came with a (This Computer Only) calendar. That is a […]

Where did my calendar go in New Outlook

Where did my calendar go in New Outlook If you just changed from classic Outlook to New Outlook, you might find your calendar is gone. This can happen for a few reasons. First, you most likely have IMAP setup for your email and in classic Outlook, it came with a (This Computer Only) calendar. That […]

How to print to a PDF in New Outlook

How to print to a PDF in New Outlook Two options: In the inbox, click on the email you want to print to PDF. Hit the control + P on your keyboard and this will launch up print and you can chose to print to PDF or your own printer. The other option is double […]

How to change the Zoom level in New Outlook

How to change the Zoom level in New Outlook Unfortunately, the Zoom levels have changed in the New Outlook. You can go to “Settings” and then click on “Mail” and “Layout” and change the “text size and spacing” to small, medium or large. The New Outlook is more of a cloud application and there is […]

Does New Outlook Work Offline

Does New Outlook Work Offline On Oct 19, 2024 I did some testing and I would not say it was reliable yet. In time I’m sure Microsoft will have a better offline version, I would think they have to as some people aren’t online all the time because of travel, flights/location, etc. Few things I […]

New Outlook Google Workspace Not Sending Email

New Outlook Google Workspace Not Sending Email I had a client who suffered from the Windows update on Oct 3, 2024 and after updating his Windows, his Google Workspace Sych with the GWSMO would not setup, install or do anything. After researching, I found that the new Windows update 24H2 is not supported by Google […]

New Outlook Will Not Setup an Email

New Outlook Will Not Setup an Email I’m finding this to be a common problem with New Outlook. Some email hosts that offer IMAP are the most suspect. New Outlook has automatic setups and I have seen sometimes that some hosting companies are on older servers with technology that force you to try to set […]

How to Send to OneNote in New Outlook

How to Send to OneNote in New Outlook I had to poke around a bit to figure this one out. OneNote is consided an “app” in the New Outlook. To move an email to OneNote, double click the email. Once opened, in the right side of that window, next to reply, reply all and forward, […]

New Outlook Missing PST Files

New Outlook Missing PST Files As of Sep 21, 2024, New Outlook does not support PST files.  UPDATE: As of Dec 5, 2024, New Outlook does support PST. Read my new post about it here https://callthatgirl.biz/new-outlook-now-supports-pst-files If you launched the New Outlook, you will notice no data from classic Outlook in a PST will be […]

New Outlook Won’t Connect Email Setup

New Outlook Won’t Connect Email Setup I’m finding this to be a common problem with New Outlook. Some email hosts that offer IMAP are the most suspect. New Outlook has automatic setups and I have seen sometimes that some hosting companies are on older servers with technology that force you to try to set it […]

New Outlook Will Not Setup an Email

New Outlook Will Not Setup an Email I’m finding this to be a common problem with New Outlook. Some email hosts that offer IMAP are the most suspect. New Outlook has automatic setups and I have seen sometimes that some hosting companies are on older servers with technology that force you to try to set […]

How to analyze email headers in New Outlook

How to analyze email headers in New Outlook Well, so far with my research, I can only find one way to analyze email headers. The end user has to have Message Header Analyzer added to the Integrated Apps in 365 admin deployed. Then in New Outlook, the MHA will show up and you have the […]

Why can’t I copy folders in New Outlook

Why can’t I copy folders in New Outlook As of today, Sep 20, 2024 the only option is to “move” folders in New Outlook. Goodbye the good old days of copying folders to other folders in Outlook. You probably moved folders to a PST file and also as of right now, you cannot open PST […]

Where are Notes in the New Outlook

Where are Notes in the New Outlook Notes have been moved in the New Outlook. Instead of being in the “blade” (left side bar of Outlook or bottom left side of Outlook), they now can be found in the folder list of the folder pane. Notes definately got an upgrade! They work and look the […]

How to Find Total Number of Emails in a Folder in New Outlook

How to Find Total Number of Emails in a Folder in New Outlook New Outlook changed many things and one is how to find the total number of emails in a folder. The classic used to have a view at the bottom left corner of Outlook. Now you have to put your mouse in the […]

How to Add New Accounts to New Outlook

How to Add New Accounts to New Outlook When you launch the New Outlook for the first time, it will ask you to type in your email address. If you are launching from the classic Outlook, it might remember some of your accounts you had setup before you switched over. If they don’t automatically set […]

Missing Forms in New Outlook

Missing Forms in New Outlook If you had custom forms in classic Outlook, as of right now they are not able to convert to the New Outlook (Sep 10, 2024). Custom forms were not something I got into developing for clients, but I know many that have them and spent a lot of money creating […]

Contacts Missing in New Outlook

Contacts Missing in New Outlook Hi Folks, yep, your contacts from classic Outlook might not show up in the New Outlook. Here is why and I’ll give some tips on how to get them from classic to New Outlook. The New Outlook is cloud server only. Meaning, if you are using a cloud based email […]

How to Import PST into New Outlook

How to Import PST into New Outlook Hi Folks, This video is going to be helpful for those that want to upload their PST files into a cloud email server (IMAP too!). Exchange and Google Workspace are the most popular but IMAP will allow this as well. If you want to keep up to date […]