Technical eBooks, Videos and Training

Lisa Hendrickson | August 5, 2019 | 1 Comment

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Call That Girl’s 2019 Video “How I Sell and Support Prepay Tickets” $19 ADD TO CART

Purchase includes

1 hour -downloadable video, watch anytime, anywhere!
Audio download
Word document outline of all my notes
Time stamped so you can read then watch each section

As a computer business owner, I got tired of dealing with payment issues and…

Chasing invoices and some clients never paying
People wanting “quick questions” for free
Clients shocked I was going to charge them
Writing up a ticket and invoice for a 15 min call
Consultations that should have been billable

Are you tired of dealing with the same issues I had?

I’ll explain my prepaid system I’ve developed since 2009
Why wait 30, 60 or 90 days for a 1-hour invoice, this is an outdated way to get paid. You are servicing now and need payment now
How to setup one invoice and track all the calls in one request with your PSA or ticket system
I’ll show you how easy it is to use automated forms, scheduling and payments
Pick up my top sales tactics for aftercare and on-going support. I’ll teach you my favorites for landing that 4-hour ticket before and after the job
Stay busy during the slow times! These jobs also help keep your tech game on, these short calls keep you in the know of what’s trending with issues
I’ll explain how I get clients who have constant “quick questions” to buy time from me. Same goes for those that think “This should be simple for you to fix”

Call That Girls’ Guide to SEO for WordPress $3 ADD TO CART

For do it yourselfer’s…this eBook is a great addition to your learning for SEO blogging!For do it yourselfers…this eBook is a great addition to your learning for SEO blogging!
If you are struggling with SEO and landing more clients that come from the internet and Google, Lisa offers an easy to follow guide on getting your business in higher ranking using easy to learn steps with WordPress. This may be the easiest guide to read, follow and use. Lisa still uses these methods every day with her business and it’s a must have if you are following the learn seo and marketing blog series

12 page PDF, workbook style
Learn 10 steps to do yourself with easy to follow guided steps with screenshots
Proven tactics you can use over and over again
The perfect workbook to do in your free time
Learn how to track your results
Examples of day to day blog posts to continue with after you have done the first 10 blog posts

Office 365 Security PowerPoint Template + Admin PDF $3 ADD TO CART

Customized to your liking

Remove my branding/name
Change the templates, colors, fonts etc.
You can add on information, remove or do whatever you wish with it.
You can add your own voice to it and make it a video
Save it as a PDF to share online, in your newsletters, blogs, social media, etc

The Remote Support Guide $3 ADD TO CART

If you are finding very easy fixes are costing you time and money, offering remote support to your clients is the answer. Software does not usually require a store drop-off or a home visit. Learn all of Lisa’s tips on how to offer faster and more efficient repairs.

2nd and 3rd edition, over 150 pages of information to help you learn more about remote support.
A step by step guide to setting up your business to have a successful remote support business
Tips and information on how to service your clients remotely
How to increase your daily sales with new services, prepay tickets and daily monitoring plans
Includes templates for email booking appointments, client & project agreement forms, terms and conditions, small business proposal, pricing guidelines and scheduling appointment forms.

The Manual of Operations $3 ADD TO CART

Growing companies don’t have the time to create policy and procedures documents. This manual of operations is considered a “template” for you to edit and revise for your own company. Lisa used this for her company many years back. It is a bit outdated, but still a valuable template that covers just about everything you will need.

This is an old document but many still like using it for a template
40 page Word document
Delivered as a Microsoft Word Template, easy for “cut and pasting” your business name into the document
Standard operating procedures
Employee conditions for employment
Job descriptions
Human Resources policies
Much more…

The Guide to Microsoft Exchange Migrations $3 ADD TO CART

Many break/fix techs are looking to learn how to do more Microsoft Exchange Migrations as requests are coming in more and more for Office 365 help. Exchange is the #1 product in the Office 365 Product line, if you don’t know it, you can’t support it!

22 page PDF
Step by step instructions on how to do a migration without tools with screenshots
Learning how to back up current mailboxes, calendars and contacts
Learn how to update the DNS for migration
Importing mail/calendars and contacts into new server
Aftercare lists
How to sell administrative support tickets

The Social Media Guide $3 ADD TO CART

This guide was Lisa’s very first eBook published in 2010. While social media has changed much since then, many of the practices discussed are still valuable and still will help you.

29 page workbook style (outdated but have valuable info!)
Great tips and tricks that I learned the hard way
Easy to understand steps on how to push out social media messages
Newsletters, blogging and WordPress information
Toolkit information you will need and other things you will need to use social media
A social media to do list
How to do a social media blast

How to Start a Computer Repair Business $3 ADD TO CART

This guide was created by Lisa when she was being asked by many new techs how she got started with her business. Not only are there many things you should know and learn for the operations side, but many tips on advertising and marketing, resources, etc.