Three emails show up when clicking on email button in Contacts

| March 10, 2016 | 0 Comments

As an Outlook Expert, I get asked the funkiest of problems! This client, got 3 emails in the TO line when she was in her contacts and clicked in the “email button” in the ribbon.

Not all did this but some did. Below are some pictures that show what is going on. What I found is happening, is that your contacts were probably in another contact management program, such as icloud or a 3rd party app. Something got configured wrong when imported into exchange. So the fix for this is to create a new profile in Outlook, this fix worked for my client.

3 emails 2 3 emails

 

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Category: Outlook Support

About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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