PPE Hosted tried to deliver your email message
PPE Hosted tried to deliver your email message
The rest of the message is below, but if you’re getting this in a bounce back message when you email Google and have Microsoft Exchange with GoDaddy, or are emailing someone on Exchange and the email is going to junk. What helped my last client to get email deliverying as it should, you need to add an SPF record to your DNS so you can have authority to email Google.
DNS records are simple to update but you can mess them up and then you have no email delivery. This is what I added to the clients SPF record. I would always copy what you have now before deleting or editing! This record covers; GoDaddy (secureserver), Microsoft Exchange, Google and Proof Point. You can also add in other SPF records if you’re using an email marketing or other accounts that deliver email for your 365 account.
If you feel uncomfortable updating these records or need my help, please use the form below or email lisa@callthatgirl.biz or call 612-865-4475
v=spf1 include:secureserver.net include:spf.protection.outlook.com include:_spf.google.com include:_spf-us.ppe-hosted.com Example of full message received below:
This is the PPE Hosted Dispatch mail system
PPE Hosted tried to deliver your email message,
but was unable to do so for reasons outside our control.
We recommend contacting the person or service responsible for
looking after the recipient domain’s email server directly.
The last error message we have available from the recipient’s
server is included right below, along with an extract of your
email:
<xxxxx@gmail.com>: host gmail-smtp-in.l.google.com[IP] said:
IP The MAIL FROM domain [domain removed for privacy] has an SPF record with
a IP hard fail policy (-all) but it fails to pass SPF checks with
the ip: IP [removed]. To best protect our users from spam
and phishing, IP the message has been blocked. For instructions on
setting up IP authentication, go to IP
https://support.google.com/mail/answer/81126#authentication
Category: New Outlook
About the Author (Author Profile)
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.Subscribe
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