New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Remote Solutions Expert
Remote Solutions Expert
If your team or just you are looking to hire a Remote Solutions Expert, I’m definitely that person! I have been supporting computers remotely since 2000. I have worked a a remote support expert since 2010 and since 2014, only worked remotely myself. I can help you setup your home office, your employees and contractors to work from home.
Sharing files? So many products! I can help you pick one.
Email sync? I can help you migrate to Office 365 and setup Exchange.
Want to collaborate on files? SharePoint is a great collab software!
Want to get on camera? You can use many online programs, I’ll tell you the ones I use
Not sure on Teams or Slack for team communications? I’ll let you know what I know about both.
Got other questions? I can handle those too.
Email Inbox Organization
Email Inbox Organization
Hi folks! Thanks for checking out my page here on Email Inbox Organization. I help clients daily fix their Outlook & Office 365 issues as well as learn how to untangle the inbox and sub folder messes that happen.
Here is a short list of things I can help you with in a 30 min session. If you need more time, we can do that but with everyone staying home and working right now, this is maybe all you need to learn and finish up yourself! Remember, not everyone can whip their inbox in shape in 30 min, sometimes it takes a bit of homework and consistency. From my teachings to get you in your good place, I can get you to the…”no emails when you go to bed” goal! Yes, you can wake up in the morning with a handful of emails to take care of.
- Figure out your phone and get it in sync/calendar/contacts too
- Teach you some mind tricks on how to make fast decisions on what to do with an email
- Move old emails from the inbox to a sub folder for organizing later
- Find your topics you need to see quickly, create folders/rules and short cuts for moving and managing emails
- Creating top level sub folders to keep your eye on the money (money and client work is always at the top!)
- How to keep on top of your junk/spam
Use my scheduler below to find a time, I have a specific selection for the email inbox organization. You can chose the 1 hour or 3 hour ticket if you feel you need more help for this and on-going support later.
Working from home tips
Working from home tips
Stay communicative with others
This is key for me not going crazy! I’m a very social person I miss being around people day to day, but I found that being online on LinkedIn and Facebook is like a virtual water cooler. I am in many groups that keep me informed on what is going on in my industry. I’m also in non-industry groups to just have fun and think of other things than work!
If you’re working for a company that uses Slack or Teams, this is a great chat message platform and many of my clients who all work from home, use both of these and love it! If you’re on Office 365 and have employees, give it try…your staff might really enjoy using it and you can create your own “water cooler” team chat to talk about funny stuff and share memes. Need help setting it up? Let me know, I can remote in and download it for you and offer a quick tutorial. You can also work on files from SharePoint and OneNote too.
Email, calendar and contacts synching
This is something most of my clients want anyway. They want it all to sync across all devices because they are so mobile. I love it because I get accept appointments on my phone and they are on my Outlook program when I get home. I love moving emails to folders when I am out and about, and they are where they should be in Outlook when I get home.
Here are my tips I offer clients when they ask what platform is best
- Microsoft Exchange is best if you use Outlook/iPhone
- G Suite does this best if you prefer the Gmail browser and have an Android
- If you’re a home user and have free email accounts, then setting up an Outlook.com account will work best for you. Contact me for help setting these up!
File Sharing
I have two computers, two phones. I prefer to share data with only the computers. It’s so nice to go back and forth
and have the same data, just be sure to close your documents on one computer before opening on the other! Conflicts are not fun to figure out! Get your important work files in a cloud sharing program that works with your phone and other devices.
- OneDrive
- Dropbox
- Google Drive
Get a headset
You need to be hands free from your phone if you’re working from home. Speaker phones are fine for the most part but if you’re using an internet phone, sometimes the connection is sketchy. Getting a wired/wireless headset or Bluetooth usually has a better connection.
Test your internet speed
Might be slow, test it and be sure you have the fastest internet you pay for. If you’re not sure, give your internet provider a call and have them do tests and sometimes I have found…clients are paying for a plan from 10 years ago. Get upgraded!
Wi-fiTime to also be sure your Wi-fi hits everywhere in your house/outside/garage. If you’re going to be working from home, you will be on your cell phone most likely and you probably have your Wi-fi from your house on the phone too. Some folks need extenders or another router to get better reception.
Cell phone minutes
Something to consider, I have unlimited. I don’t like using my Wi-fi for calls as the reception is not as good.
Two phones
Many of my clients have a landline and a cell phone. I have two cell phones. With my type of business, I need two in case my main phone breaks or doesn’t work. I can use the second one for a hot spot as well if my internet goes down.
Two or three monitors
I have two monitors; I can’t do the three. Multiple monitors are definitely a treat. Many of my clients have four and trust me, I have a hard time working the mouse on two lol!
Coffee and naps
If you’re working from home, no more quick runs to Starbucks before work, time to get a good coffeemaker and good coffee. Tip from me…prep your coffee the night before. There is nothing more lovely than having it made when you wake up or clicking the start button.I find this very important to my work/life balance and I admit it to many clients…I enjoy a nap almost every day. My brain is constantly talking, thinking, troubleshooting and by 5:00, I am usually fried out. A nap lets me rest up and have a better half of my day.
More about Lisa
- Sign up for my newsletter here
- Testimonials www.callthatgirl.biz/testimonials
- Subscribe to my YouTube Channel
- Invite me on LinkedIn
One or more rules cannot be uploaded to Microsoft Exchange and have been deactivated
One or more rules cannot be uploaded to Microsoft Exchange and have been deactivated
This is an oldie but goodie fix for me. Back on the 2000’s when I worked in the corporate world, we ran Exchange servers and had to run a lot of switches to fix weird Outlook bugs. This error popped up yesterday, I did my testing and yep, the rules were messed up. I whipped out my old command line switch cheat sheet and it worked (so far).
This client happened to have cleared all the rules on the OWA first, then created them, but could not edit in Outlook. Therefore, Outlook was the issue.
Be prepared, your rules might need to be recreated, you can try exporting them first though.
Go to your Run or Search line and type in Outlook.exe /cleanserverrules
This should do it! If you need other Outlook help, please comment below. Thanks!
Virtual IT Director San Francisco
Virtual IT Director San Francisco
Businesses from the solopreneur to the smaller companies under 500 employees all need someone who is technical to help run their IT infrastructure. Like many of my clients in 2008, business boomed during the recession and 12 years later…many of you have grown and outgrown managing your own IT. While many have delegated the “IT Director” title to someone in the company, most of those folks have other tasks to do and keeping up with IT and all related issues is very challenging. Since everyone is using the cloud for data of some sorts, having a FT person is unreasonable and not always the best use of a budget.
This is where I step in. The majority of my clients who call me for Outlook and Office 365 help, typically are self-managing their systems. I help run their Office 365 admin and basic systems issues. Most call me their “IT Director” jokingly, but it’s because I have admin access to their Office 365 and can step in and help admin on a moment’s notice. I give solid advice and help them run their self-managed systems (such as how to check your Windows updates often, how to close Outlook properly, stop Googling and call me first, is your backup current, call me before buying any software online).
Benefits of having a Virtual IT Director like me!
- No contracts, paid in 3 hour blocks of time. Tracked in 15 min increments.
- No HR budget/no FTE, 1099
- If you have managed IT company, I assist with tasks outside their wheelhouse
- Fast direct access to me via cell phone and early morning emergency/night/weekends
How it works
- Onboarding to collect all data needed
- Then for 2 months, usage is tracked
- After 2 months, a report will be generated of all your helpdesk tickets and determine monthly pricing (monthly retainer
I offer my clients many services, check out my list below.
- Administrator for all software and accounts
- Helpdesk for all IT
- Troubleshooting calls, new user account setup, termination of accounts
- Software installation
- Office 365 (Admin control center, Exchange, Outlook, SharePoint, OneDrive, Teams) setup, migrations, configuration and training
- Gsuite Outlook configuration, Admin assistance
- Simple Outlook issues
- Cloud synchronizing programs (Dropbox, Box, OneDrive)
- New computer assistance, setup and configuration
- Email/Outlook
- Simple Windows issues
- Online backup setup
- Social Media (WordPress, YouTube, LinkedIn, Facebook, Newsletters, SEO)
- iPhone/iPad/Phone synchronizing
- Email management help
- Online backup setup and spot checks
- Windows updates spot checks
- Office 365 security check
- Simple SharePoint and OneDrive help
- Phone setup help/troubleshoot
- Social media questions
- WordPress questions
- Project management (special pricing for migrations, group training)
- Software testing
What if your business need a managed service provider or advanced Office 365?
- I have a great referral. Email me for information.
Contact me below to have a 15 minute consult and discuss my services.
More about Lisa
- Sign up for my newsletter here
- Testimonials www.callthatgirl.biz/testimonials
- Subscribe to my YouTube Channel
- Invite me on LinkedIn
Virtual IT Director Los Angeles
Virtual IT Director Los Angeles
Businesses from the solopreneur to the smaller companies under 500 employees all need someone who is technical to help run their IT infrastructure. Like many of my clients in 2008, business boomed during the recession and 12 years later…many of you have grown and outgrown managing your own IT. While many have delegated the “IT Director” title to someone in the company, most of those folks have other tasks to do and keeping up with IT and all related issues is very challenging. Since everyone is using the cloud for data of some sorts, having a FT person is unreasonable and not always the best use of a budget.
This is where I step in. The majority of my clients who call me for Outlook and Office 365 help, typically are self-managing their systems. I help run their Office 365 admin and basic systems issues. Most call me their “IT Director” jokingly, but it’s because I have admin access to their Office 365 and can step in and help admin on a moment’s notice. I give solid advice and help them run their self-managed systems (such as how to check your Windows updates often, how to close Outlook properly, stop Googling and call me first, is your backup current, call me before buying any software online).
Benefits of having a Virtual IT Director like me!
- No contracts, paid in 3 hour blocks of time. Tracked in 15 min increments.
- No HR budget/no FTE, 1099
- If you have managed IT company, I assist with tasks outside their wheelhouse
- Fast direct access to me via cell phone and early morning emergency/night/weekends
How it works
- Onboarding to collect all data needed
- Then for 2 months, usage is tracked
- After 2 months, a report will be generated of all your helpdesk tickets and determine monthly pricing (monthly retainer
I offer my clients many services, check out my list below.
- Administrator for all software and accounts
- Helpdesk for all IT
- Troubleshooting calls, new user account setup, termination of accounts
- Software installation
- Office 365 (Admin control center, Exchange, Outlook, SharePoint, OneDrive, Teams) setup, migrations, configuration and training
- Gsuite Outlook configuration, Admin assistance
- Simple Outlook issues
- Cloud synchronizing programs (Dropbox, Box, OneDrive)
- New computer assistance, setup and configuration
- Email/Outlook
- Simple Windows issues
- Online backup setup
- Social Media (WordPress, YouTube, LinkedIn, Facebook, Newsletters, SEO)
- iPhone/iPad/Phone synchronizing
- Email management help
- Online backup setup and spot checks
- Windows updates spot checks
- Office 365 security check
- Simple SharePoint and OneDrive help
- Phone setup help/troubleshoot
- Social media questions
- WordPress questions
- Project management (special pricing for migrations, group training)
- Software testing
What if your business need a managed service provider or advanced Office 365?
- I have a great referral. Email me for information.
Contact me below to have a 15 minute consult and discuss my services.
More about Lisa
- Sign up for my newsletter here
- Testimonials www.callthatgirl.biz/testimonials
- Subscribe to my YouTube Channel
- Invite me on LinkedIn