Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Microsoft Office 365 Pricing

| September 13, 2017 | 1 Comment

Microsoft Office 365 Pricing and Costs

Vendor Pricing, vendors charge more because they offer a premium support service (highly recommended) 

  • Office 365 Essentials $7.95 (Includes Exchange)
  • Office 365 Business Premium $16.00

Microsoft Pricing, Microsoft supported (not recommended)

  • Office 365 Essentials $5.00
  • Office 365 Business (applications and OneDrive) $8.25
  • Office 365 Business Premium $12.50

Migration Labor or migrating all email/calendar/contacts to Exchange. All inclusive, does not include 3rd party migration from iCloud, Google calendar, iTunes, etc

  • $225 per mailbox; includes email/calendar and contacts migration from another Exchange or Office 365 account or email only from another email host
  • Additional work is done by Lisa and time billed to a prepay support ticket

Call That Girl – 2 hour ticket $299, 4 hour ticket $499, 8 hour ticket $899

  • Fine tuning after migration that is not included in the migration
  • iCloud calendar and contacts migrated to new Exchange
  • Adding of additional email accounts, internet calendars
  • Adding of Google calendar and contacts to new Exchange
  • IT administration/Helpdesk for future needs
  • Training
  • SharePoint setup
  • OneDrive setup
  • Teams training
  • Bookings training
  • Shared calendars
  • Phone setup

 

GoDaddy Office 365 Help

| September 13, 2017 | 2 Comments

GoDaddy Office 365 Help

Hi Folks! I have created a series of GoDaddy Office 365 Help blogs for you to read and learn from. If you are a client, some of this will require help from a professional IT company, such as migrations or registry fixes. But for general information, all blogs are a good read.

 

https://callthatgirl.biz/godaddy-office-365-reviews

https://callthatgirl.biz/godaddy-office-365-problems

https://callthatgirl.biz/how-to-migrate-godaddy-office-365-to-csp-or-another-vendor

https://callthatgirl.biz/godaddy-sharepoint-desktop-syncing-problems

If you found this information helpful, feel free to donate to my Paypal or sign up for my $10 quick question helpdesk!

 

 


 

 

 

 

 

 

 

 

 

 

GoDaddy Office 365 Migration

| September 12, 2017 | 2 Comments

GoDaddy Office 365 Migration

As an Outlook Expert, Exchange Migration Specialist and Office 365 Consultant, I get calls in often from clients who have signed up with GoDaddy Office 365 and now have many regrets, and want to move their Office 365 from GoDaddy to Microsoft direct.

Click here to read about my migration services and pricing https://callthatgirl.biz/office-365-migration-expert

Click here to read about my technical advisor plans https://callthatgirl.biz/technical-advisor

Click here to read about my quick question support plan https://callthatgirl.biz/quick-question-plan

In the past few months, I have slowly been creating a list of major issues with GoDaddy’s Office 365 Business accounts. Before you read this, please know that I contacted them and they told me that they are able to sell their products at a cheaper price but only because they offer LESS of the Office 365 product. Feel free to call and ask for yourself if you want to know. But be assured, they are fast to sell you on Office 365 with their “credits” they will entice you with and half off the first year or some other “3 year deal” That “deal” could cause you hours and hours of headaches. Or as you will read below, you need more than what they offer and you have to migrate off their Office 365 plans. Which might be costly and time consuming.

Here is the list of technical snags I have come across

  • Cannot have administrator rights, so extra’s from Office cannot probably be added. My client was trying to add an app and could not and now has to migrate to the “real” Office 365. Doing that migration on Monday Sep 11, 2017 and since it’s an Office 365 to Office 365 CSP, it’s a full shut down on GoDaddy’s side. I will have a document available for those that want a copy. Use my contact form below or check back on this blog later.
  • Issue with downloading and using the OneDrive/SharePoint sync software. I had to find a workaround to get it to work. GoDaddy confirmed client was not given the full version of Office 365 because GoDaddy offers such a great discount to users. So again, the half-baked version. If you want a copy of those files, check out my SharePoint blog https://callthatgirl.biz/godaddy-sharepoint-desktop-syncing-problems
  • Cannot use 2-step or MFA, only a password reset for security. Another client got phished last week and she called, confirmed again, the half-baked doesn’t offer that.
  • Cannot view the admin control panel with all the functionality we need as techs to support clients. The ECP is only available if you know how to get it to.
  • They will have you call Microsoft for some troubleshooting/other vendors typically cover all troubleshooting
  • When you need to reset an Office 365 password, be careful….it takes you out of your usual Office 365 and back to the GoDaddy portal and yep, you might just reset the wrong password! Happened to me already.

Solutions:

  1. Since many of these folks got free migrations inbound from GoDaddy, they should expect a charge for migrating off.
  2. Clients just have to use the half-baked version and figure out workarounds.

Use my scheduler link below to talk about your issues and figure out a new game plan.

Click here to read about my migration services and pricing https://callthatgirl.biz/office-365-migration-expert

Click here to read about my technical advisor plans https://callthatgirl.biz/technical-advisor

Click here to read about my quick question support plan https://callthatgirl.biz/quick-question-plan

To read my first GoDaddy Office 365 Review blog, click here https://callthatgirl.biz/godaddy-office-365-reviews

How to migrate GoDaddy Office 365 to CSP or Another Vendor

| September 12, 2017 | 3 Comments

How to migrate GoDaddy Office 365 to CSP or Another Vendor

Whatever you need, we can help. While Microsoft has support for their products, often we find our clients wanting a personal relationship with an IT company that offers faster and more responsive results. I have partnered up with a team that has expertise in all the Office 365 products. They can support a small company (1 person) up to over 1000. Please review this page, it has all of our information and pricing.

Products we support

  • Outlook
  • GSuite
  • Microsoft Exchange
  • SharePoint
  • Teams
  • OneNote
  • OneDrive
  • Dynamics 365
  • Business Contact Manager
  • Excel Expert
  • Access Expert

Other Office 365 Services

  • User Migration (including Exchange, OneDrive, SharePoint)
  • Teams Migration
  • Public Folder Migration
  • Email Only Migration (IMAP/POP3)
  • Hybrid Migrations
  • Advanced Security setup such as MFA, ATP, etc
  • Provide and Sell Licenses for Cloud and On-Prem Products
  • Provide EndPoint Protection (AntiVirus)
  • Provide Backup Solutions for Cloud
  • Provide Backup Solution for Desktop/Notebook (MAC and PC)
  • Content Filtering (SPAM)

General pricing. There will be a consult first to get requirements and then a hard quote will be offered. My referral company charges the same as what Microsoft charges. They offer a few services with this, password resets, security. The referral company can only offer assistance with the actual migration of the data, initial setup after migration, and billing of Office 365. Any additional support needs to be on another support plan with Call That Girl or another plan the referral company offers

  • $125 -$150 per user  – User Migration (including Exchange, OneDrive, SharePoint) and Teams Migration (permissions, etc)
  • $250 per server – Public Folder Migration
  • $100 per mailbox – Email Only Migration (IMAP/POP3)
  • $100 per mailbox – Exchange only (GoDaddy, Rackspace, GSuite)
  • Project Quoted -Hybrid Migrations

Click here to read about my migration services and pricing https://callthatgirl.biz/office-365-migration-expert

Click here to read about my technical advisor plans https://callthatgirl.biz/technical-advisor

Click here to read about my quick question support plan https://callthatgirl.biz/quick-question-plan

 

 

  • Sign up for my newsletter here
  • If you’re looking to earn money just by talking about me to your friends, check out my referral program here
  • Subscribe to my YouTube Channel
  • Follow me on Facebook
  • Invite me on LinkedIn
  • Follow me on Twitter

 

Custom Outlook Signature

| September 11, 2017 | 0 Comments

Custom Outlook Signature

If you are out looking to get a custom Outlook signature created, I have a referral for you, he does great work and pricing is approx $60 to $100. Includes remoting in and setting up in your signatures! So before you contact me to get the referral, check out my example below. Each person/company can have anything you want in the signature, logos, colors, social media, etc. Ask us about our “company email template”, easy to update for all employees.

 

 

 

 

 

 

 

 

 

GoDaddy Office 365 Problems

| September 10, 2017 | 2 Comments

GoDaddy Office 365 Problems

As an Outlook Expert, Exchange Migration Specialist and Office 365 Consultant, I get calls in often from clients who have signed up with GoDaddy Office 365 and now have many regrets, read my blog below for more information.

 

To read my first GoDaddy Office 365 Review blog, click here https://callthatgirl.biz/godaddy-office-365-reviews

In the past few months, I have slowly been creating a list of major issues with GoDaddy’s Office 365 Business accounts. Before you read this, please know that I contacted them and they told me that they are able to sell their products at a cheaper price but only because they offer LESS of the Office 365 product. Feel free to call and ask for yourself if you want to know. But be assured, they are fast to sell you on Office 365 with their “credits” they will entice you with and half off the first year or some other “3 year deal” That “deal” could cause you hours and hours of headaches. Or as you will read below, you need more than what they offer and you have to migrate off their Office 365 plans. Which might be costly and time consuming.

Here is the list of technical snags I have come across

  • Cannot have administrator rights, so extra’s from Office cannot probably be added. My client was trying to add an app and could not and now has to migrate to the “real” Office 365. Doing that migration on Monday Sep 11, 2017 and since it’s an Office 365 to Office 365 CSP, it’s a full shut down on GoDaddy’s side.
  • Issue with downloading and using the OneDrive/SharePoint sync software. I had to find a workaround to get it to work. GoDaddy confirmed client was not given the full version of Office 365 because GoDaddy offers such a great discount to users. So again, the half-baked version. If you want a copy of those files, check out my SharePoint blog https://callthatgirl.biz/godaddy-sharepoint-desktop-syncing-problems
  • Cannot use 2-step or MFA, only a password reset for security. Another client got phished last week and she called, confirmed again, the half-baked doesn’t offer that.
  • Cannot view the admin control panel with all the functionality we need as techs to support clients. The ECP is only available if you know how to get it to.
  • They will have you call Microsoft for some troubleshooting/other vendors typically cover all troubleshooting
  • When you need to reset an Office 365 password, be careful….it takes you out of your usual Office 365 and back to the GoDaddy portal and yep, you might just reset the wrong password! Happened to me already.

Solutions:

  1. Since many of these folks got free migrations inbound from GoDaddy, they should expect a charge for migrating off. Depending on your services, you should consider having an additional charge to cover all the extra time you will have involved as a technician. These migrations are not standard. My first one GoDaddy cut-over I did was,1 mbx I did 2 months ago was 6 hours of my time. Another tech in a Facebook group spend 10 hours on his 1 mbx and so far with my migration I have scheduled for Monday, I have almost 2+ hours involved and I haven’t even touched her computer yet. For those using Skykick, I have no idea how this is handled as it’s not a typical migration. Just a tip, the email will not be able to have mailbox to deliver mail to flow to while GoDaddy releases the domain from the current Office 365. There will be downtime. My vendor has a way to keep email flowing. This will all be in my document, remember to contact me for a copy (it’s still in progress).
  2. Clients just have to use the half-baked version and figure out workarounds.

Call me to discuss your Office 365 needs, I offer a no cost consultation.

Techs, here is a blog to help you learn how to migrate completely off GoDaddy Office 365 https://callthatgirl.biz/how-to-migrate-godaddy-office-365-to-csp-or-another-vendor/

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