New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
How to Import and Export PST into New Outlook
How to Import and Export PST into New Outlook
As New Outlook develops, technicians and IT consultants are following the updates and features that are being added to the application. Our clients will have to switch in the next few years and it’s critical we know what is possible and not possible. It’s important we know how to accomplish the tasks our clients will ask us to perform as well as explain the process to them. I’m keeping up in the technical back end of the switch from Outlook Classic to New Outlook and I found this topic to be right up my alley. This is my second update on the topic since last year.
Last year there was no way to add a PST to New Outlook. Now you can add a PST into New Outlook. The functionality is not at peak performance yet, but Microsoft is slowing getting there. Currently you can add a PST, view and move emails to another inbox. You cannot move folders, view any calendars, contacts, notes or tasks in the PST. At this point, this data will need to get migrated manually into another mail server such as Exchange or Outlook.com or any other email program that has all the data sets at PST holds.
Today, I am testing exporting and importing within New Outlook. I do not plan on using any of these methods between now and 2029, but I thought it was an interesting topic either way. I do all of my migrations of PST data to Exchange or Outlook.com it will work in New Outlook.
My analyis:
Export:
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Go to settings in the upper right corner of New Outlook
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Click on “Files” (far left pane, under Accounts)
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Then you will see in the middle column the two options for import/export
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You can click on the export button and chose the account
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Click on “Start”
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Select the inbox or all subfolders
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Click on “Next”
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It you ask how you want to handle duplicates
- Click on “Next”
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Now Click on “Chose File” and find a location where you want the PST exported
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Click on “Ok” on the next pop up box
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The export will create a PST file
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This will take many hours to do. I have a smaller mailbox, and it took a few hours. If you have a larger mailbox, this could run into the overnight and next day
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I would take your computer out of sleep mode until complete. Also, it might appear that it’s not doing anything but there is a process bar showing you the export
Considering New Outlook is replacing Outlook Classic I’m trying to think of why anyone would need to export an entire mailbox and here are a few reasons:
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Changing companies
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Terminating employees and wanting to save their data off the server
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Legal retention/matters cases
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Your own backup
- Variety of personal reasons
Backup after 2029 will be mostly cloud based but for those home users this might be worth doing so you have some type of backup. Most backup is for business accounts in 365.
Import:
The import process is a bit more challenging. As of right now, the import is only allowing .EML files. This is not going to be a good option for people who want to import a PST file. EML files are just one email message at a time. Many of my law clients use these for sorting their matters and organizing outside of Outlook into a folder in file explorer. Very few end users I know still save messaged out of Outlook.
I did some testing with a PST to EML converter software today and it’s a bit complicated to work with to be honest. I did a dry run, and it wasn’t successful. I’m not sure I will spend time on converting PST to EML as I hope New Outlook developers add in import a PST as an option. Right now, you can add a PST as I mentioned above. Or better yet, you can migrate all the PST data to Exchange or Outlook.com.
I hope this helps explain this topic a bit, more to come no doubt!
More videos to help you learn manual import PST options including data in an OST file
https://youtu.be/nbpjTLtKN9U?si=M0N6gg8Q9QiRmc17
https://youtu.be/kl0BmAJReG0?si=KRJdBEKS9wBBMfXY
Lisa
Free Presentation of New Outlook vs. Outlook Classic What You Need to Know for a Smooth Transition
Free Presentation of New Outlook vs. Outlook Classic What You Need to Know for a Smooth Transition
With over a decade of experience supporting 1000’s clients with custom and complex Outlook setups, Lisa Hendrickson brings you a clear, practical overview of the upcoming shift from Outlook Classic to New Outlook — tailored for organizations navigating this major change.
What you’ll learn in this interactive session:
Outlook Classic and New Outlook update on the switch
How all email types work in New Outlook
How different email account types such as POP/PST, IMAP, Exchange/Google Workspace will be affected by the switch.
How PST currently works in New Outlook, changes are coming
Changes with local (This Computer Only) calendar, contacts, notes, tasks
Changes with PST custom contacts, CRM
Synchronizing calendar and contacts from PST changes to come
Home customers vs Business Consumer 365 accounts
Question/Answer during each section
FIX: Deleting junk folder emails keeps coming back to the junk folder
Deleting junk folder emails keeps coming back to the junk folder
This client was having issues with his 365 Exchange email on 3 computers. He would delete his junk and then it would come back to the junk folder right after. I tested a new profile and it still had the issues. I went online and deleted the junk emails in the junk folder and they stayed deleted.
If you need my help, please use the form below. Thanks!
Custom Forms and Fields Missing in New Outlook
Custom Forms and Fields Missing in New Outlook
This is an older post I put out last fall, and so far not much has changed in regards to forms in New Outlook. If you had custom forms in classic Outlook, as of right now they are not able to convert to the New Outlook.
Custom forms were not something I got into developing for clients, but I know many that have them and spent a lot of money creating the perfect forms (for email, contacts, many other things). If you have access to your forms in another version of Outlook or still have access to classic Outlook, I would consider making a list of everything that form did, and try to figure out another option such as using 365 Forms. And if your client has a custom form for contacts, I’d check into that way later. I’m not seeing MS add in any custom fields yet (it’s one of the best parts of Outlook contacts in my opinion), hopefully they will.
My testing with adding a 365 Form into New Outlook didn’t go so great (maybe there is an app I don’t know about). You can use a link of course from your Form you create in 365 (easier to maybe make a template in 365 and have the link there with info). Some research is saying you can do other miracles but I haven’t seen it yet, Forms might be updated before 2029, otherwise it’s “find a new replacement”. Honestly, I don’t see any old forms anymore and my 365 clients haven’t gotten excited about 365 Forms.
New Outlook so far will use “365 connected apps” so you might want to find a company that has an app similar to what you need (you can search this in New Outlook (see image below). If you are a larger company needing your own 365 app, then you want to search for a Power Apps/Automate consultant. I have found a Forms consultant and am happy to refer you but their fees are on the higher level consulting quotes (probably $5k to $10k)
If you need my help with migration or helping find a referral, please use the contact form below
Your Microsoft Office 365 Will Be Canceled Event in Outlook Calendar
Your Microsoft Office 365 Will Be Canceled Event in Outlook Calendar
If you got this calendar event sent to you, and thought it was suspicious….you’re not alone. I got it and laughed immediately. First time I have ever seen a scammer start to use calendaring to get you to click links. First…the attachment is a phishing link, second….the email address is complete garbage and they booked me out a week on my calendar! I deleted it but it still blocked out my calendar as pending. I had to manually delete the appt from my calendar so my online scheduling system would work again.
New Outlook Consultant
New Outlook Consultant
All work is personally completed by me, Lisa Hendrickson. You can reach me by phone during normal business hours at 612-865-4475. If I’m unavailable, please leave a voicemail and I will return your call promptly. I also respond quickly to emails at lisa@callthatgirl.biz. Please note that I do not text, as I focus on phone and email communication to provide the best support.
I offer daily appointment availability and can handle short projects without requiring much lead time.
Please review the services list and use the form below to get in touch with me
How I Help Clients Set Up, Migrate, and Master the New Outlook
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Personalized Account Setup: I assist clients in configuring their New Outlook accounts tailored to their unique needs — whether it’s Microsoft 365, POP, IMAP, Gmail, or iCloud — ensuring smooth connection and optimized settings for email, calendars, and contacts.
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Comprehensive Data Migration: I manage the entire migration process, from exporting PST files and local data to importing into New Outlook or Microsoft 365 mailboxes. I ensure “This Computer Only” data such as calendars and contacts are properly transferred, avoiding data loss and duplication.
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Multi-Device Synchronization: I configure seamless syncing between desktop Outlook and mobile devices, including iPhones and Android phones, setting up Exchange ActiveSync or equivalent protocols so clients have consistent access to their email, calendar, and contacts on all devices.
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Troubleshooting & Optimization: I proactively identify and resolve common setup and migration issues—like sync conflicts, authentication errors, or missing data—helping clients avoid downtime and frustrations.
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Step-by-Step Guidance & Training: I provide clear, easy-to-follow instructions and training tailored to the client’s technical comfort level. This includes live walkthroughs, documentation, and ongoing support to ensure clients feel confident using New Outlook daily.
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Migration Planning & Risk Mitigation: I help plan migrations carefully by assessing client environments, backing up important data, and scheduling changes to minimize disruption.
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Custom Configuration: Whether it’s setting up rules, categories, focused inbox, or third-party add-ins, I help clients customize New Outlook to maximize productivity and align with their workflows.