Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Ouch! Yes, doing an iCloud update with the backup…might just wipe out your outlook calendar. I just helped a client with this issue. It was easy for me as he just had a local PST for his calendar. He synched it with iTunes. I exported out the iCloud calendar in Outlook and imported back into his PST calendar. This may not be easy for you to do, but if you want help….use my online scheduler below. I can probably fix this for 30 minutes of time. I will also uninstall iCloud or reconfigure it to not use Outlook. Whatever you need, I can do!
Some of you might be using very old Office products, such as Office 2003 or Office 2007. While they still might work fine, you need to be alerted of some problems that can happen when using old outdated software.Here is what I tell clients when they ask me if they should upgrade their Office products (Outlook)
Most of the time I recommend an upgrade is because people have large PST files and or need to upgrade to fix 3rd party software. The speed of Outlook 2013 and Outlook 2016 is awesome. If your Outlook is lagging, upgrading is a great idea.
Updating is pretty easy and should not require a backup of data, but again…you never know. I tell everyone to always backup prior to any upgrade, just in case!!!
If you need help buying the right products and installing Office, just find time on my calendar below. I can definitely help! There are so many products out there these days, it’s sometimes difficult to figure out if you should buy it out right or subscribe.
Salesforce should be helping you with their install of the plug-in, but sometimes as I said, it’s an Outlook issue.
Feel free to contact me for assistance, you can schedule time on my calendar below. Thanks and I look forward to helping!
The Remote Support Guide Offers
The SEO for WordPress Guide Offers
The Manual of Operations Offers
The Social Media Guide Offers
The Guide to Microsoft Exchange Migrations Offers
How to Start a Computer Repair Business Offers
The Remote Support Guide Offers click here to buy now –> Call That Girl’s Guide to Remote Support $29
The SEO for WordPress Guide Offers click here to buy now –>Call That Girl’s Guide to SEO for WordPress $15
The Manual of Operations Offers click here to buy now –> Call That Girl’s Manual of Operations $10
The Social Media Guide Offers click here to buy now –> Call That Girl’s Guide to Social Media $5
The Guide to Microsoft Exchange Migrations Offers click here to buy now –>Call That Girl’s Guide to Microsoft Exchange Migrations $19
How to Start a Computer Repair Business Offers click here to buy now –> How to start a Computer Repair Business $10
Davena Stowers “Stowers Computer Services” I knew with my new shop opening I need something to help me market the new location and Google was of course my first choice. I saw Lisa’s post on Technnibble about her SEO magic tricks and that she had a new tutorial coming out, so I offered to test her theories. Lisa spent some time with me to get it setup, but once it was setup, I saw rankings in just 7 hours and a few days later, I got my first call. I’m now ranked on page 1 or page 2 of my keywords and locations, time well spent learning her tricks!
Chris Michalec, “Parkway Technology Solutions”–When I purchased Lisa’s Guide to Remote Support ebook, I wasn’t expecting to learn much I didn’t know. We have been offering remote support in one form or another since we opened over four years ago. We have provided it to residential and small & medium business clients. Boy was I wrong about not learning anything!
Her book is well written, but, most importantly, packs quite a bit of useful knowledge. I planned to read a section or two before bed the night I purchased it, but I ended up reading it completely that night. I’ve since read it a couple more times and have referred to it even more than that.
It is a wonderful resource that gives the essential info any technician needs to effectively offer remote support. I picked up quite a few pointers, particularly in client interaction, that we have already incorporated in our business. In short, this book gives the best practices from a “in the trenches” perspective.
I will close by saying that if you aren’t offering remote support, you are missing out. And I know of no better way to get started the right way than by investing in Lisa’s Guide to Remote Support.
Richard Ashby “On Call PC Solution”–Thank you!!! I am inspired by your success. I do a lot of remote support at work (I am like an assistant with more responsibility). I have wanted to add remote services to my business model (On Call PC Solutions) but I have never got around to doing it, because I wasn’t sure exactly how to go about it. Anyway, I heard you on Podnutz and read about you on Technibble. Bryce is going remote!!! And I asked a couple of my customers what they thought about it, and they seemed to think it would be a good idea too (these are also my end users at work who I remote with anyway). I am looking forward to eating this book up and using your methods as a template. Anyway, thank you for making this material available.
Jon May, “The Laptop Medics” –“The Call That Girl Remote Support eBook really made me think twice about Remote Support. I decided to open a dedicated remote support company and using the business practices of an already successful company, The Laptop Medics has now grown to five staff in two locations. I would highly recommend the Remote Support Guide if you’re looking to seriously get into over-the-internet support. I know my business wouldn’t be the same and I wouldn’t have grown as much if it weren’t for Lisa’s book.
Jon Campbell “Online Geek”–When I heard that Lisa had written a book on remote support, I knew that I had to have it. From the moment that I bought the book, I began to read it and was amazed at how much info was in there. I thought that I had everything in place for remote support but Lisa has shown me so much to remote support that I never even considered! From insurances, to conversation topics to software suggestions, I loved the book and I love Lisa’s passion for what she does! She is an inspiration! Thank you Lisa!!
