Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Microsoft Office 365, Outlook, iCloud & iPhone Expert Support for Inwood NYC

| June 16, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Inwood NYC Area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

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What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

To book an appointment, please call 612-865-4475 or email info@callthatgirl.biz

Microsoft Office 365, Outlook, iCloud & iPhone Expert Support for Marble Hill NYC

| June 16, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Marble Hill NYC Area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1

mobanner2

mobanner3

 

What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

To book an appointment, please call 612-865-4475 or email info@callthatgirl.biz

Microsoft Office 365, Outlook, iCloud & iPhone Expert Support for Upper Manhattan NYC

| June 16, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Upper Manhattan NYC Area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1

mobanner2

mobanner3

 

What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

To book an appointment, please call 612-865-4475 or email info@callthatgirl.biz

Business and Marketing Tips for Computer Techs Show #21

| June 15, 2015 | 0 Comments

Published date: 04/19/2013 Lisa Asks AskErik

Listen in by clicking the link here!

Show Notes

  • Guest speaker is Erik Dreyer-Goldman, owner of PC repair shop AskErik in Seal Beach, CA.
  • Home user vs Business user
    • Business users have a business license
    • Home user has a computer that they might use for conducting business work.
  • No such thing as a quick question in IT.
    • That knowledge and help should be billed.
  • Malwarebytes pro.
  • Offer service packages to keep clients coming back.
    • Monthly service with low rates :]
  • Payments
    • Prepay tickets
    • Monthly plans, hourly rates, fixed rates
    • People will pay a premium price to get their service faster.
      • Higher rates for emergency premium service will weed out real quickly what constitutes an emergency and if the client can wait in line for a cheaper price or not.
  • Logmein and logmein rescue.
  • Technology is growing exponentially, and can be difficult for technicians to keep up with all of it. There has to be a market and a technician for “niche” work to help manage various parts of the ever-growing IT world.
  • Windows 8 training and tweaking calls.
  • PC repair shops could eventually disappear.
    • Nobody ever does it all.
    • Find a market, limit competition in your niche.
  • Celebrating 7,000 downloads of their podcast shows on Podnutz.

Call That Girl’s Remote Support & Office 365 Show 24

| June 15, 2015 | 0 Comments

mousepadPublished date: 06/14/2015 Mike Smith from MikeNation.Net

Download at http://www.podnutz.com/ctg024

Show Notes

  • Guest Mike Smith from the Mike Tech Show
  • CompTIA ChannelCon conference in Chicago, Illinois August 2nd-5th.
    • Mike will be attending!
    • Lisa will be attending!
      • Free promotion code.
  • Exchange Hosted servers
    • Manual setup vs auto-discovery
    • Implementing auto-discovery will make your life so much easier
      • A record put into the DNS record for auto-discover.
      • Will automatically configure Outlook, usernames, passwords, IP addresses, etc.  Will make your life SOOOO much better!!
    • Biggest hurdle about client’s DNS is in that they don’t have the usernames and passwords for where they registered their domain.
      • If they do not have the usernames and passwords for the domain, it is safe to say that they do not own the domain, and the technician then has to work together with the people who own that domain to configure the DNS records.
      • May have to prove ownership… Can be a hassle to do all the paperwork.
    • You must ALWAYS turn off the auto-discover on the local server or it will not work with the hosted exchange server.
      • It does not matter what you try to do to get this to work, local server will always win.
      • If you have two auto-discovers in the pool, one local, and one exchange, the local will always win.
    • True synchronization takes care of streamlining calendars, contacts, and email messages without a data limit with ActiveSync in Exchange.
  • Office 365 and Hosted Exchange  — Separate ideas, even though they are together.
    • Boxed product on the shelf should not be used by businesses. Is intended mostly for the home user.
    • Subscription model, home and student.
    • If you need to upgrade, just buy the license for the full subscription.
    • Encrypted emails and compliance issues.
      • Cannot send any emails over the Internet that contains personal information for risk of breaching compliance.
      • Toolbar option allows to send message encrypted.
        • Secure link.
  • When meeting with a client
    • Check their Internet speeds–Get them on good Internet connection with good speeds if they are not already.
    • Get a copy of their phone and Internet bills, contracts
      • Can we save them money by moving them to a cloud based phone system?
  • Managed IT vs Break/Fix
    • Higher hourly rates vs quarterly retainer rate
    • Difference between a contractor and a consultant is $125 an hour.

Call That Girl’s Remote Support & Office 365 Show 23

| June 15, 2015 | 0 Comments

mousepadPublished date: 06/08/2015 Rob Talks 365

Download at http://www.podnutz.com/ctg023

Show Notes

  • Work on one problem at a time, so that things do not get messed up and confused.
  • Always backup—gSyncit reminds you!
  • CompTIA ChannelCon convention in Chicago, Illinois. August 2nd-5th, 2015.
    • Big tech conference
    • Learning opportunities
    • Free lunch, breakfast, snacks at the vendor fair
    • Meet and greet with Podnutz and Technibble.
  • Microsoft Exchange Migrations
    • Done some through Logmeinrescue due to slow Internet connection
    • Backup data
  • Microsoft Azure
    • Cloud computing platform that allows for building, deploying, and managing applications and services. Using Azure, you can build websites using a number of different programming languages, host virtual machines that support both the Windows and Linux operating systems, and use cloud services (Wikipedia, 2015).
  • Windows 10
  • Link and Skype for Business
  • Archiving vs Backup
    • eDiscovery issues
  • Office 365 can change business
    • Can give you more services, features, and function… The push towards “the cloud”, and allows for mobility with business.
    • Software as a service.
      • You do not have to manage it as you can hire someone else to manage it for you.
      • No need for a physical server for the onsite deployment. It is all “in the cloud”.
        • AppRiver can do it, or so can some IT consultants.
  • Check eBooks for more information!
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