Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Your IMAP server wants to alert you to the following: Email is too large, limit size to less than 20MB

| June 5, 2015 | 0 Comments

Your IMAP server wants to alert you to the following Email is too large limit size to less than 20MBYour IMAP server wants to alert you to the following: Email is too large, limit size to less than 20MB

The famous IMAP issue that I can calls on occasion about, I bet you are here looking on how to fix this. In short, you need to go through each folder including the inbox…

Sort by size.

  • Find all emails with sizes larger than 10MB. Move them to a local PST file.
  • Then go find any 0KB size files, these are usually corrupted but have a large amount of data in them. (This is super important!)
  • You can use the “Search folders” option in your Outlook folders list and find files larger than 100kb too.

Then close Outlook and see if it happens again. Should be gone!

Office365 Podcast

Call That Girl’s Remote Support & Office 365 Show 1

| June 5, 2015 | 0 Comments

mousepadPublished date: 10/16/2013 Remote Support Show #1 Protect Your Money

Download at http://www.podnutz.com/ctg001

Show Notes

  • Your time is valuable, and of course, billable. Be sure to give clients a quote, but be mindful that it is only a soft quote or an estimate because work could be needed and the bill could increase. With the quote, be sure to set clear expectations and inform them that there is a cancellation fee. BE FIRM.
  • Computer repair jobs can turn into an upsell of a computer tune-up.
    • We do not do printer support during a tune-up because that is a repair and should be done either at another time with an appointment, or should be added onto the bill.
    • Set the expectations.
  • Flat rates vs. hourly rates
  • Virus removals vs. virus damage repair.
    • Set the expectation that virus removal jobs do not include repairing the damage caused by the virus. To have virus damage repair jobs done, the client will need to schedule another appointment and start a new bill.
  • For some jobs we can offer a $40 try fee. We bill them for the work we do with the intentions of “trying” to fix their problem. If we cannot fix it, we can give a referral.

Call That Girl’s Office 365 Show #21 Sponsored by AppRiver

| May 27, 2015 | 0 Comments

Call That Girl's Office 365 ShowHi Folks! Check out show #22 where I discuss Microsoft Exchange migration checklists and of course, my stories of the week! Thank you to my sponsor AppRiver -Office 365 resellers

If you are interested in learning about AppRiver contact Sharris@appriver.com

To check out show #22 click on the link below

Call That Girl’s Office 365 Show #21 – Microsoft Exchange Migration CheckLists

Links:

https://callthatgirl.biz/microsoft-exchange-migration-information-and-agreement

https://callthatgirl.biz/microsoft-exchange-migration-survey

Call That Girl’s Office 365 Show Sponsored by AppRiver: Guest Mike Smith

| May 25, 2015 | 0 Comments

mousepadI welcome Mike Smith next week to join me on the Office 365 Show.

To watch live next Sunday, June 7 at 11:00 AM central time, bookmark this page or this one…

Subscribe to Call That Girl’s YouTube Channel here http://www.youtube.com/callthatgirl

If you miss the live show, come back to this page and I will have the YouTube Published video to replace the “please stand by” as you see below.

Or you can download audio later at www.podnutz.com/ctg

 

Office 365 Podcast

| May 22, 2015 | 3 Comments

 office365-show-podcast

90

http://callthatgirl.podbean.com/e/show-90-outlook-2016-email-connector-issues-and-lisas-seo-and-marketing-help

Show Sponsor AppRiver, email Sharris@appriver.com to learn about the partner and reseller plans

IT Business Owners Group website https://www.itbog.org

Blog #5 https://callthatgirl.biz/seo-blog-tips-for-wordpress/

Lisa’s SEO and Marketing help sales page https://callthatgirl.biz/marketing-help-for-small-businesses

Lisa’s SEO only page http://ifoundyouontheinternet.com

Outlook and Office 365 Resource Guide

 

Sponsored by AppRiver, contact my rep Steve Harris sharris@appriver.com

Sign up today as a partner or re-seller and earn a $100 credit to your first invoice

Use my partner code when applying # 100374

Click here to get started

 

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Microsoft Office 365 & Outlook Expert Lake City & Red Wing MN Area

| May 7, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Lake City & Red Wing MN Areas.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

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What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

To book an appointment, please call 612-865-4475 or email info@callthatgirl.biz

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