Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
I had a client last week call in for some Outlook issues. I fixed those but in the troubleshooting phase, we decided to upgrade him to Outlook 2013. Mostly because he had a lot of mail, many email accounts and just felt the upgrade would help. Well, it did…but then his Outlook would not open, it got stuck at the loading profile screen. It would not work in safe mode, or when I was remoted in. Very strange issue! So I did the basics of troubleshooting Outlook
Then I got to thinking, he said if I was connected to him remotely, it worked ok. I wondered why that was and then it dawned on me that when I remote into a computer, I disable graphics. I remoted in fresh and left the graphics enabled, and it got stuck at loading. Bingo! It’s a graphics issue! We installed the Nvidia Experience and it worked great after that.
Hi again folks! If you are a Gmail and Outlook user, you might want to take a moment and check your mailbox size. This month I have had to fix three very large Gmail accounts that got to almost 50 gigs in size. Normal email is 2-4 gigs in size. This mailbox check is also for those that have domain emails on a gmail server (Imap.gmail.com)
Click on “Folder Size” Then you will see a box pop up that tells you what your total size of your mailbox is.
Sometimes going to the Apple store, doesn’t help. Those sales people don’t know Outlook very well, and it can be frustrating.
Calling Microsoft, can be even more frustrating.
Their first level techs usually don’t know all three technologies well enough to configure it for you over the phone or remoted in. My clients usually complain first that they called Microsoft, and then went to the Apple store, then found me online.I have patience. I understand your frustrations. Most importantly, I know all the technologies involved.
Call me today and get on my calendar, I’ll have you fixed up in no time!
612-865-4475
or fill out this form
Sometimes going to the Apple store, doesn’t help. Those sales people don’t know Outlook very well, and it can be frustrating.
Calling Microsoft, can be even more frustrating.
Their first level techs usually don’t know all three technologies well enough to configure it for you over the phone or remoted in. My clients usually complain first that they called Microsoft, and then went to the Apple store, then found me online.I have patience. I understand your frustrations. Most importantly, I know all the technologies involved.
Call me today and get on my calendar, I’ll have you fixed up in no time!
612-865-4475
or fill out this form
Sometimes going to the Apple store, doesn’t help. Those sales people don’t know Outlook very well, and it can be frustrating.
Calling Microsoft, can be even more frustrating.
Their first level techs usually don’t know all three technologies well enough to configure it for you over the phone or remoted in. My clients usually complain first that they called Microsoft, and then went to the Apple store, then found me online.I have patience. I understand your frustrations. Most importantly, I know all the technologies involved.
Call me today and get on my calendar, I’ll have you fixed up in no time!
612-865-4475
or fill out this form
Sometimes going to the Apple store, doesn’t help. Those sales people don’t know Outlook very well, and it can be frustrating.
Calling Microsoft, can be even more frustrating.
Their first level techs usually don’t know all three technologies well enough to configure it for you over the phone or remoted in. My clients usually complain first that they called Microsoft, and then went to the Apple store, then found me online.I have patience. I understand your frustrations. Most importantly, I know all the technologies involved.
Call me today and get on my calendar, I’ll have you fixed up in no time!
612-865-4475
or fill out this form
