Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Microsoft Office 365, Outlook Expert Support Van Nuys California

| January 22, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Van Nuys California area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1

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What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

Microsoft Office 365, Outlook Expert Support Encino California

| January 22, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Encino California area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1

mobanner2

mobanner3

 

What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

Microsoft Office 365, Outlook Expert Support Reseda California

| January 22, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Reseda California area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1

mobanner2

mobanner3

 

What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

Microsoft Office 365, Outlook Expert Support San Diego California

| January 22, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the San Diego California area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1

mobanner2

mobanner3

 

What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

Microsoft Office 365, Outlook Expert Support Malibu California

| January 21, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Malibu California area.

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1 mobanner2 mobanner3

What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

Is Microsoft Office 365 Right For Your Small Business

| January 19, 2015

office365Good question, isnt it? Years ago when I started getting involved with Office 365, it was the perfect solution for many small businesses, but in the past year…it has changed so much that now I question it when I do consultations with my clients. Not all clients need the full on “Office 365 Experience” and only need what they need…some of the products.

 

I’ll start with a simple explanation of the 5/6 products (I say 5/6 because Microsoft puts SharePoint and OneDrive in one category) There are 5 products sold under Office 365 for Business, I’ll explain (real name is in parenthesis)

  1. Full, installed Office applications (Office 2013)
  2. File storage and sharing (SharePoint and OneDrive) with 1 TB storage/user 
  3. Business class email, calendar, and contacts with a 50 GB inbox (Exchange)
  4. Unlimited online meetings, IM and HD video conferencing. (Lync)
  5. Corporate social network  (Yammer)

Here is the problem with techs like myself selling full Office 365 for Business to my clients and this is all based upon my past experiences.

  • There are way too many packages to sort through and figure out which one is best, which one will help you be efficient and save money.
  • Many people already have Office 2013 (Do you? If so, then buying Office 365 with Office included would be a waste of money)
  • If they have Office 2010 they don’t really need to upgrade unless they want to. If a client has Office 2010, I see no reason to spend the money on an upgrade.
  • Many small businesses already have a file sharing program (most use Dropbox)
  • Setting up and configuring SharePoint and OneDrive has become a technical synchronizing nightmare if you want it to work on the desktop, browser based is fine, but my clients don’t want browser based. (can’t attach a document if it’s browser based).
  • The whole “Office 365 Experience” is not working for all small businesses (from what I hear from my clients, their stories in the past and from other techs)
  • Email, calendar and contact synchronizing with multiple computers, devices and smartphones and team sharing is the most popular product “Business class email or “Exchange” (This is my best seller)
  • Most already have a chat module in place if they use it (Google hangout chat)
  • Only one of my clients has requested Yammer help

Here is what I help clients with now. Usually when they call in, I do my interview based upon a few factors. Please keep in mind that my target market is under 20 employees.

  • What Office version they are using now
  • If they need Exchange
  • Do they need file sharing
  • What is their backup solution

Then I build a solutions plan based off their answers. There are many companies like Call That Girl that do offer and support the full on Office 365 for Business “Experience”, many of those companies are also a managed service business and have retainers, monthly fee’s and other additional support options. Some of these companies also have their own inhouse programs that match very closely to Office 365.

Call That Girl is a break/fix company and we help on demand (by appointment too).

I hope this blog helps you understand if Office 365 for Business or just one product (Exchange, the product I do most support for) is right for you!

If you want to discuss what is best for your company, or would like a general consultation, please fill out the form below and schedule time with my online scheduler. Thanks!

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