Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

rss feed

Author's Website

How to setup your iPhone or iPad with Microsoft Exchange

| April 30, 2014

From the Home screen, tap Settings.

  1. From the Settings menu, select Mail, Contacts, and Calendars.
  2. Tap Add Account.
  3. Tap Microsoft Exchange.
  4. Complete the following fields, and then click Next.
  • Email — Enter your Hosted Exchange email address.
  • Password
  • Description — Enter a description of the email address to display in the email account list on your iPhone.
  • Click “Next”

That’s all it should be to connect you with your exchange account. If you get taken to a screen asking for servers and such, start over. This is a common glitch with Apple products to do the process over again.

How to setup your Microsoft Exchange on Android

| April 2, 2014

androidTo Use an Android Mobile Device with Microsoft Exchange

  1. From the Home screen, tap the gray Application button.
  2. Tap Email/or Exchange Active Sync
  3. Tap Next.
  4. Complete the following, and then tap Next:
    • Email Address — Your full email address
    • Password — Your email password
  5. Tap Next.
  6. Tap Exchange account.
  7. Complete the following fields, and then click Next.
    • Domain–Leave empty!
    • Username — Enter your full email address preceded by a backslash. (For example, \jane@coolexample.com. Please note that some phones do not require the backslash.
    • Password — Enter your email password.
    • Exchange Server — Type one of the following, based on your Hosted Exchange Email version:
      • Exchange 2007mail.ex1.secureserver.net—-This old! You probably need to use
      • mail.ex3.secureserver.net, or mail.ex4.secureserver.net
    • Use secure connection SSL — Select this option.
    • Accept all SSL certificates — Select this option.
  8. Select the Account options of your choice, and then tap Next.
  9. Select the settings of your choice under Set up email, and then tap Done.

 For Motorola Droid

Go to settings and add a “Corporate” account.

For Domain\Username field: outlook.office365.com\myname@mycompany.com 

For Server field: outlook.office365.com

Use Secure Connection (SSL) – checked yes

Accept All SSL certificates – checked yes

Port – 443

 

Are you backing up your Dropbox, SkyDrive or Google Drive

| March 19, 2014

google driveOr do you need to?

I say yes, back up those cloud sharing services. They are meant to be used for “sharing”…meaning you share with yourself on other devices or with others. Sharing…not backing up.

I myself back up my Dropbox to a local external hard drive (full) and then I have online backup to back up my “business critical files”. The files that run my business. I have 2 forms of backing up.

one driveI have seen these “online sharing programs” sometimes get wonky, they lose files or duplicate or delete, so it’s very important to spend the time with setting up a local external hard drive or better yet, online backup.

dropboxWe can help you with both solutions and we have our own in house backup program for the cloud. Call today for a quote!

612-865-4475

How can Microsoft Exchange change how you do business

| March 19, 2014

In today’s fast and busy technology world, most of not only have one computer, but probably two or three and multiple devices such as iPhones, iPads, Surface, tablets, etc that all need to talk to each other. We want our data to just synchronize. Good bye to the old days of using old technology that never synchronized any data, welcome to the new world of “Everything much match”.

Did you know that there is a team of folks in Minnesota that are Microsoft Outlook E-Mail Help & Support specialists? They offer support on a national level and all of their work is done remotely. Get fast and responsive Outlook assistance to help with repairs, new computer setup, fixing contact lists, iCloud & iTunes glitches, broken PST files, Outlook being slow, send/receive issues, and so on. Whatever your issues are, we can help!

Looking to get your email and calendar synched up without snaggy 3rd party tools? Is your team interested in sharing calendars and contact lists? Move to Microsoft Exchange, we are experts with doing migrations the old fashioned way, by hand! No nifty tools here, folks.

Is Microsoft Office 365 a bit too confusing for you? Let us help with your setup and configuration. We know the products well and specialize in quick setups. The cloud hype is not just hype, it’s where business is being done efficiently!

We also support Hosted Exchange transitions, Microsoft Office 365 assistance, IT administration, email and Outlook training and Entourage, Mac Mail, Outlook 2011. Typical Outlook problems we see on a daily basis at Call That Girl include: Outlook not opening, receiving emails but unable to send, problems synchronizing, inability to access old files and a slow and crashing Outlook. If you have any of the aforementioned problems or have corrupted PST files, need help setting up Outlook or help transitioning your email from Outlook POP/IMAP/web access to Microsoft Outlook 2003, Outlook 2007 or Outlook 2010…. Call That Girl! We have over 14 years of experience troubleshooting just about every problem with Outlook.

Lisa Hendrickson is the owner of Call That Girl and our Outlook expert. She will get your email running the way you want, without much effort on your end. Outlook support is typically done with remote service, so as long as you have an internet connection, we can help you from anywhere in the world!

We can help with any type of Outlook problem! We specialize in:
setting up and configuration, backup and restorations, explaining how Outlook really works, moving from your Gmail to Outlook, how to stop using free email programs for business, exporting contacts to load into social media networks, exporting LinkedIn contacts into Outlook, setting up Blackberry with Outlook, setting up rules for email (and following them!), managing email life much better, managing more than one calendar (personal and business), using Tasks and Notes, keeping more than one contacts list (for networking/emailing purposes), moving from Outlook express to Outlook 2003/2007, calendar management, and moving from POP to IMAP or to Hosted Exchange (Synch your world!)

To read more, https://callthatgirl.biz/outlook-support/

Will your Windows XP computer still work after April 2014?

| February 28, 2014 | 0 Comments

windowsxpYes, your Windows XP computer will still work and will not just shut off, nor should it get instantly infected with viruses. But there are some issues you could have or will experience if you don’t upgrade.

Many of my clients have asked if they can keep the computers for money, and music, etc. Of course, taken off the internet…those should be just fine. Some have said, “Lisa, I just surf the internet and I have your antivirus, will I be ok? And I say “Might as well try it, as long as you have your important stuff backed up” As a technician who tries to follow Microsoft (it’s not that easy), who knows what can happen, maybe nothing will happen! But then again, maybe your computer will get all weird and not work. It’s hard to say until the shut off updates in April.

Here is a list of things that might happen too if you don’t upgrade

  • Some software might not work if you need to reinstall it
  • Windows may not activate if you need to reinstall it
  • Outlook Express may not work
  • Windows updates will definitely not work
  • Security will be less, but if you have antivirus that should still work

Either way folks, backing up is super important! Please remember to back up often.

linkedinlisa

How to setup your GoDaddy Hosted Exchange on Android

| February 26, 2014 | 0 Comments

These instructions were taken off the GoDaddy website, but their instructions are horrible and outdated. Mine are better and should be current. No guarantees folks! Androids are not the easiest to set up with hosted exchange.

office365 podcast2

To Use an Android Mobile Device with Hosted Exchange.

  1. From the Home screen, tap the gray Application button.
  2. Tap Email/or Exchange Active Sync
  3. Tap Next.
  4. Complete the following, and then tap Next:
    • Email Address — Your full email address
    • Password — Your email password
  5. Tap Next.
  6. Tap Exchange account.
  7. Complete the following fields, and then click Next.
    • Domain–Leave empty!
    • Username — Enter your full email address preceded by a backslash. (For example, \jane@coolexample.com. Please note that some phones do not require the backslash.
    • Password — Enter your email password.
    • Exchange Server — Type one of the following, based on your Hosted Exchange Email version:
      • Exchange 2007 — mail.ex1.secureserver.net—-This old! You probably need to use
      • mail.ex3.secureserver.net, or mail.ex4.secureserver.net
    • Use secure connection SSL — Select this option.
    • Accept all SSL certificates — Select this option.
  8. Select the Account options of your choice, and then tap Next.
  9. Select the settings of your choice under Set up email, and then tap Done.

Office365 Podcast