Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Will your Windows XP computer still work after April 2014?

| February 28, 2014 | 0 Comments

windowsxpYes, your Windows XP computer will still work and will not just shut off, nor should it get instantly infected with viruses. But there are some issues you could have or will experience if you don’t upgrade.

Many of my clients have asked if they can keep the computers for money, and music, etc. Of course, taken off the internet…those should be just fine. Some have said, “Lisa, I just surf the internet and I have your antivirus, will I be ok? And I say “Might as well try it, as long as you have your important stuff backed up” As a technician who tries to follow Microsoft (it’s not that easy), who knows what can happen, maybe nothing will happen! But then again, maybe your computer will get all weird and not work. It’s hard to say until the shut off updates in April.

Here is a list of things that might happen too if you don’t upgrade

  • Some software might not work if you need to reinstall it
  • Windows may not activate if you need to reinstall it
  • Outlook Express may not work
  • Windows updates will definitely not work
  • Security will be less, but if you have antivirus that should still work

Either way folks, backing up is super important! Please remember to back up often.

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How to setup your GoDaddy Hosted Exchange on Android

| February 26, 2014 | 0 Comments

These instructions were taken off the GoDaddy website, but their instructions are horrible and outdated. Mine are better and should be current. No guarantees folks! Androids are not the easiest to set up with hosted exchange.

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To Use an Android Mobile Device with Hosted Exchange.

  1. From the Home screen, tap the gray Application button.
  2. Tap Email/or Exchange Active Sync
  3. Tap Next.
  4. Complete the following, and then tap Next:
    • Email Address — Your full email address
    • Password — Your email password
  5. Tap Next.
  6. Tap Exchange account.
  7. Complete the following fields, and then click Next.
    • Domain–Leave empty!
    • Username — Enter your full email address preceded by a backslash. (For example, \jane@coolexample.com. Please note that some phones do not require the backslash.
    • Password — Enter your email password.
    • Exchange Server — Type one of the following, based on your Hosted Exchange Email version:
      • Exchange 2007 — mail.ex1.secureserver.net—-This old! You probably need to use
      • mail.ex3.secureserver.net, or mail.ex4.secureserver.net
    • Use secure connection SSL — Select this option.
    • Accept all SSL certificates — Select this option.
  8. Select the Account options of your choice, and then tap Next.
  9. Select the settings of your choice under Set up email, and then tap Done.

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Small Business Technology & Computer Support Minneapolis St. Paul

| February 20, 2014 | 0 Comments

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Don’t let strangers in your computer that call you

| February 19, 2014 | 0 Comments

downloadJust like you wouldn’t let a stranger in your house, don’t let the team from “Windows software” in your computer. I have received many calls from clients who almost got scammed, those that got completely scammed and paid the scammers. They are kind of tricky with their tactics to get you to let them in your computer.

Here is what they do, they call you. Then they start out usually by telling you that your computer has viruses or errors that need fixing. (this is the time to just HANG UP) They sometimes try to remote in (with you helping them of course) so they can show you the viruses (fake, they are showing you basics of your computer that the average person does not tend to look at) and then they say they can fix your computer for you, pricing at $149 to $300. With unlimited repairs later.

I have heard of many different stories though so just hang up right away. Nobody from Microsoft will probably ever call you (unless you put a ticket in with them) and there is not “Windows Team” or “Windows Software” team.

I have received 2 calls from these scammers, 2 different types of calls. I just wanted my clients and social media followers to listen to how they work.

Turn down your volume if you are sound sensitive.

My favorite part is the guy saying “Yah yah yah”, so Midwestern of him. You can tell he calls our area often!

YOU CAN LISTEN HERE

This guy was from the Windows Team, he was the better of the 2 calls. He did not try that hard to get in my computer, but other “team members” will try hard and get you to believe that you have viruses.

This was another guy who didn’t let me talk much, he was kind of scary to be honest. I was not lying. I’m scared because he was telling me things that were not true. I worry about how my clients react and allow these people in their systems. Don’t fall victim to this scam, just hang up. At 4:30, it gets pretty good. I was faking that I was working with a Mac computer and that disturbed him apparently.

Call That Girl’s Guide to Remote Support

| February 18, 2014 | 0 Comments

Thank you for checking out my eBook pages! It has been moved to this page, please follow thanks!

http://www.callthatgirl.biz/publications

Is it time for your business to have a company branded email?

| February 13, 2014 | 0 Comments

Microsoft Outlook SpecialistWe’re always trying to find ways to maximize our profits and minimize our expenses. But, can excessively minimizing your expenses negatively affect your business? The answer is YES. Here at Call That Girl, we many times see clients using free email services for their business needs. Now is the time to move off of the free services and move to your business branded email. The transition is easier than you think, we will help you and can set up your new email so everything matchs on your computer, iPhone, iPad, Tablet, Surface, etc. No more band-aiding your deletes and calendar appts.

If you’re using a free email service, such as Yahoo, Gmail, Comcast.net or EarthLink email for your business, it’s time to reconsider. Here are four reasons why you will benefit from using a company branded email instead:

1.) Credibility

  • Increased trustworthiness
  • Increased professionalism
  • Stronger first impression
  • Established and genuine

2.)  Memorable

  • Increased online identity
  • Higher recall rate for past clients

3.) Organization

  • Individual employee emails
  • Department specific emails
    • Shows clients their needs are important to you
    • Allows them to easily contact the right person
    • Decreases inbox clutter
  • Separation of personal and work life

4.) Brand Promotion

  • Allows you to promote YOUR business, not a third-party email provider
  • Keeps company name in front of leads, clients, partners, etc.
  • More exposure!

Bottom line: your business will thrive when you decide to transition to a company branded email! Let our specialists assist you and your team today!