Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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10 things you should know how to do with your computer

| August 15, 2012 | 0 Comments

Do you know how to do these important computer-related functions? Take the quiz and see how well you do!

1.) How do you save to a flash drive?

2.) Do you know how to download software, install it and use it?

3.) How do you back up your data to a flash drive or external hard drive?

4.) How do you find out if the link you’re clicking on goes to the site you intended or if it is taking you to a virus?

5.) Do you know how to Google properly?

6.) Do you know how to do a basic search on someone on the internet?

7.) How do you blind copy (BCC) people in emails (So people can’t see the email addresses of others that you included in an email)?

8.)  How do you properly turn off your computer?

9.) How do you perform a system restore?

10.) Do you know how to find Call That Girl on Google maps and call us when you need help!?

Check back in on Friday or subscribe to our RSS feed to check your answers and see how well you did!

Outlook, Gmail and iPhone Syncing Minneapolis, MN

| August 13, 2012 | 0 Comments

Not sure how it’s done? We can help!

We can remote into your computer and set up your Outlook and your smartphone to “synchronize” together via our tools that are paid for or with free applications. If you really want a robust email/calendar we can move your company’s emails/calendar and contacts to a “hosted exchange” that is yep, in the Cloud! The Cloud is exciting, it allows you so much more freedom to be anywhere at any time and have real-time updates and synching of your stuff so you can rest assured you’re saving time without seeing duplicates!

 

We can even put your files in the “Cloud” so all of your word documents and excel files are accessible anywhere. Call That Girl’s support team is fully trained on cloud software and apps on phones, so you can trust your data in our hands.

We also do online backups, so there is no need for those old hardware driven servers. Use your own computer as a server, save money and time. Schedule an appointment today to find out how we can do just about everything you need in the cloud.

Our one time set up fees and prepay blocks of remote support time get you out of those irritating monthly payments and hardware upgrades. Move to the Cloud and enjoy a stress free business day!

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7 hidden costs of a new computer

| August 6, 2012 | 0 Comments

Let’s say you bought your computer a few years ago and it’s not playing nice right now. So many things are going wrong that you decide it’s not worth fixing and just buy new. For some people, it’s an easy choice. Pay $150 or more to try to fix the old clunker or invest a few hundred bucks and get a brand spanking new computer! Seems like a logical choice? New is just a few bucks more so why not? For the average home user, all they need to do is just plug it in and go. Or not? Not so much lately. With all the technology advances, getting a new computer can cost you a few bucks if you need us to help you after new software purchases. Here is a list I have outlined. I have started with home users, but most businesses will need all of the items in the list done. Our costs are listed in parenthesis. Of course, when we help you we just knock out each issue and it’s billed per hour. The average new computer set up is approximately 2 hours for a home user at $198 or a business at $297.

Home users

  1. Printers, if your old one is so old…the regular software may not work on a new Windows 7 computer. You may need to buy a new printer or have us help find the right software for you ($39 to $79)
  2. Itunes (special help with getting your iPhone/iPod set up $39-79)
  3. Transferring your data (documents, music, internet favorites and pictures) from old to new computer ($39-$59)
  4. Antivirus. If you already are paying a service from a Big Box company, you should be able to call them and get it reinstalled on your new computer. You may need to buy a new license.
  5. Software for word, spreadsheets, etc. Find those old installations disks!
  6. Replacing any software that you “borrowed” from a friend, usually cannot be replaced at this point. You will need to borrow that CD again to install it and it may not be compatable. You may need to buy a version that works with Windows. Many old software programs just do not work at all with newer computers.
  7. Getting your computer on the network and sharing with other computers in the home/office

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Business. Same list as above, but add on

  • Quickbooks/Peachtree/ACT set up
  • Outlook PST file set up and email configuration
  • Online back up solutions or external hard drive computer back up configuration
  • File sharing solutions (such as Dropbox)
  • Smartphone synchronizing wth Outlook and computer

 

 

One for sure way to get kids to do their chores

| August 2, 2012 | 0 Comments

I saw this on Facebook today, thought it was funny. Looks like a real winner for families that are struggling to get the kids to do their chores or homework. If you are a parent that wants to learn how to change your password on your wireless router, feel free to submit a request, we can do this for $39 to $59.

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Speed up that job search with a faster computer, 50% off for the unemployed!

| July 30, 2012 | 0 Comments

Four years ago the economy left thousands of people without jobs, so I organized Project Link It Forward to help the struggling unemployed learn how to use LinkedIn to connect and network themselves towards new positions. I myself was an early adopter of the social networking site for professionals and realized that most people didn’t really understand how it could be helpful, thus came the idea for Project Link It Forward. I set up a free class that people could take to learn the ins and outs of LinkedIn and how they could utilize it in their job search. Within a week the class had filled up completely! I really feel for the unemployed and Project Link It Forward was a great way for me to give back, although I had no idea what a success it would be. Today the economy is improved, but still weak, and many are still searching for a way to bring in an income for their family. LinkedIn continues to be a great tool for those on the hunt for a good job, but they’re going to need a working computer to do that! So… Call That Girl is offering 50% off on  in-store services until the end of the year to those of you (or those that you know) who are unemployed. All that we ask is that you bring along some sort of proof. That can even be just showing us on your LinkedIn profile that you are in transition.

Come on in so you can get back to the job search!

Please share with your friends on other social networking sites! Our offer is open to all of the unemployed!

IMAP vs POP email and why you need IMAP if you’re on a smartphone

| July 23, 2012 | 0 Comments

With just about everyone wanting email on their smartphones and wanting it to just “work” right, IMAP is your answer. Many folks are setting up their smartphones with POP and their email doesn’t match up, meaning…they will delete an email on their phone and it’s still on the computer. Everyone wants that email GONE when they log back into their computer. That’s the point of deleting it, right? Not if you have your email set up for POP, it will stay there!

Here is an explanation of IMAP and POP

IMAP (Internet Message Access Protocol): Synchronizes your email, your deleted email, your folders and sent items. So that means, if you are on one computer or your iPhone/Droid and delete emails, they are deleted on your computer as well.

POP (Post Office Protocol): Just downloads your email to your computers and smartphones and does not synchronize anything. This is a problem for those with Gmail because they are constantly having email that doesn’t make sense or is hard to manage.

Changing your email to be managed via IMAP

Gmail users: When you log into your Gmail inbox on the website, you can change your settings by going to the settings and selecting “forwarding and IMAP” and turning on IMAP.  For instructions from Google, click here.

Go Daddy users: You will need to call Go Daddy and get IMAP set up on your account. Once you have it set up, they can send you instructions on how to set it up yourself. It’s easy, but make sure you have a backup of your Outlook PST first! Safety first folks. Here are some instructions I found online on how to set up IMAP for Godaddy after you have upgraded.

Others: Call your email hosting company and request their information.

For those on Outlook who need help, feel free to fill out the form below this blog to set up an appointment to get your email configured for IMAP. It’s a good idea to also get your old email backed up too, or imported into your IMAP if you are using POP, those emails will be missing when you set up IMAP.

I know this may be confusing to some, but once you are set up on IMAP…your email life is so much easier to manage and it’s a one-time set up, nothing to do after we get it done.

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Microsoft Office 365 Consultant 2