New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Adding in some “flair” to your LinkedIn profile
I’ve had a few folks ask me how I got the “stars” in my title and profile. To be honest, I saw the stars on someone else’s profile and copy and pasted into mine. I like having a bit of Rock Star on my profile as I’m a networking goddess and deserve to wear that tiara online! right? ★
Here is a list of fun ones to add some “flair” to your profile. If you would like to try others, feel free to test from the symbols area of Microsoft Word or HTML characters. If you have any more questions, feel free to email me at Lisa@callthatgirl.biz
◊★✗♥►◄♦
Lisa Hendrickson
612-865-4475
www.linkedin.com/in/callthatgirl
I’m a pc but trying a mac
Have you seen those commercials? “I’m a PC” from Microsoft? Their advertising trick to get more people into PC’s rather than Mac’s? Moving people over from one system to another is not that easy, and I’m proof.
Last spring while I was doing mad networking and events, I was asked over and over if I “supported Mac’s”…and I do, I just didn’t have current experience. I started out on Mac’s in 1996, but left once my computer lab at Winona State moved to a PC geared lab. In April of last spring, I bought a MacBook because I didn’t want to start losing potential clients, I needed to be able to support both systems.
I have to admit, I’ve had a hard time getting used to the Mac. For the first months, it was rarely booted up. I set up my email and played with Safari a bit, but didn’t do much else. In August of 2008, I moved my home based office to a professional building near downtown and made the decision to take all my PC’s to the office and only use the Mac at home. I worried that I wasted $1300 on the Mac!
3 months later, I’m finally used to the Mac, the tools and how it “works”. Everyone says using a Mac is so easy, but it’s not that easy if your stubborn and don’t want to learn it. As well, it’s probably easier for someone who is new to computing.
In my troubleshooting visits, I get asked quite often “Should I switch to a Mac, I hear they are so reliable”…and my answer is this “That’s what I hear too. They are pretty expensive in comparison to a $400 PC”.
According to my Google Analytics site, here is the operating system run down.
Windows 78.29%
Macintosh 21.01%
Linux 0.42%
iphone 0.28%
Wow, the iphone made it as an OS! LOL….that cracks me up, but nonetheless, it has to be considered in today’s fast and getting faster world of technology.
To close, I have been taking Mac calls for a few months now and almost all of the issues I deal with are still application related and I can support any application, so it’s worked for me. For those that are considering switching over, I highly recommend that you buy all the software you will need to make the transition more smooth.
Today I am installing a new printer. We’ll see how that goes. The last one I installed had driver complications and I gave up on trying to fix it LOL.
Free online back up program
2 gigs of online backup for FREE!
Today we will talk about backing up your data online through a website called “Mozy”. I use it every day and just love how easy it is!
In this issue…
Why back up online?
How do I do it?
How to earn free space
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Why back up online?
Many of us, including me…keep the external hard drive right next to the desktop pc. Is that really the best way to back up your data? It’s the way many of us are used to doing it. What if your house was in a fire?…that external hard drive would burn if your computer burned now wouldn’t it? And if you had a break-in and someone stole your computer, wouldn’t they take your external hard drive too? It’s probably connected!
A solution I am offering you folks today is to use Mozy. It’s a very simple software tool that uploads your information to their servers right over your internet connection. No hardware necessary!
They offer 2 gigs for free; if you need more space they offer yearly packages for under $60 a year.
My Mozy uploads slick and I can’t even tell it’s doing a backup to the internet.
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How do I do it?
Click on this link…
www.mozy.com
Go to the bottom of the page and click on “2gig backup free”
Register for an account. Next page, complete the survey. You will receive an email with instructions on how to install the software.
Once it’s installed, you will be able to easily select the files you want to back up; Mozy will help and do a search for you too to find the most common files.
Just a reminder, please reset the scheduled back up time to another time other than the standard “12:00 am” as so many people are doing it at that time, I would select “2:00 am” or later.
Mozy’s free 2gig back up does not allow phone support, only email and live chat, so if you have an issue, don’t call.
Taken from their website:
1. Sign up for an account.
Create a MozyHome user account which will allow you to download MozyHome software. Its quick, easy and our step-by-step instructions will guide you through the process.
2. Download and install software.
MozyHome downloads in just seconds, and the installation is simple and fast.
3. Select files to be backed up.
Simply check the boxes next to the backup sets, or types of files you want to back up, and MozyHome does the rest. In addition to selecting files by backup sets, you also have the option of selecting specific files and directories.
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How to earn free space
If you are considering signing up for Mozy’s 2 gig free deal, you can put in my referral code and earn 256mb free for yourself as well, I earn 256mg for free.
My code is BZ3DLB
Or click on my referral link here
https://mozy.com/?ref=BZ3DLB
Happy backing up!
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Shortcuts that can save the day!
Friday’s Tips and Tricks!
Shortcuts that can save the day!
August 7th, 2008
Welcome to Friday’s Tips and Tricks! Most Friday’s I will send out a short note, reviewing things that are important for you to know. Reminder…if you would like to unsubscribe, there is a link at the bottom to do that.
Today we will talk about some keyboard shortcuts to use in your everyday computing and some may save the day!
NOTE: Everyone uses their computer “their own way”. You may not use these tips and tricks and you may already use them, either way…good things to be aware of. Please send any other tricks to Lisa@callthatgirl.biz for future tips and tricks.
In this issue…
Where did my work go?
My computer froze
My emails won’t send!
Where did my work go?
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Admit it… You’re a multi-tasker and just work too darn hard, and sometimes have too many things going on. Help! I lost what I was working on!
Press on the “alt” key and the “tab” key at same time. You will notice little boxes pop up. That window shows you everything you currently have open on your computer. Continue to click the tab key and it will scroll from application to application. This is a good trick especially if your mouse is frozen and you need to save some work.
My computer froze!
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Sometimes an application can freeze and you can’t do anything…
Start with the “alt + tab” trick, find your work that needs to be saved, then hit “Ctrl + S”, it will bring up a “save as” box.
If this fails, I recommend just leaving your computer for a few minutes and let it settle down. Sometimes we work too hard and the computer/application can get “confused”. Letting it rest awhile, will give the application time to figure itself out. And clicking-clicking-clicking trying to get it to work, only confuses it more.
My emails won’t send!
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FOR OUTLOOK USERS
You accidently sent out a HUGE email. I’m not talking a 4mb size, I’m talking about a 24 mb size email. It’s sitting in your outbox and your other emails you’re trying to send out are piling up. How to resolve that yourself…
Go to the email that is sitting idle and click on it. Next hit your “shift + delete” key at the same time. This should purge the email from the outbox. If not…
Try “file” at the top of your Outlook, select “work offline”. Close Outlook. Open again and try the trick again, “shift + delete”. A very large email may take some time to delete. Remember to put your Outlook back online once you have deleted the email.
Call That Girl!
www.callthatgirl.biz
Info@callthatgirl.biz
612-865-4475
Tips about buying a new computer
Friday’s Tips and Tricks!
Things you need to know
July 25, 2008
Welcome to Friday’s Tips and Tricks! Every Friday I will send out a short note, reviewing things that are important for you to know. Reminder…if you would like to unsubscribe, there is a link at the bottom to do that.
In this issue
How long does a computer last?
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As long as you take care of your computer, it can last well over 10 years. Some computers do have major malfunctions though and they’re just not worth repairing. Can you prevent that? Not in every case. I have gone to a client’s house who has a Windows 98 machine, almost 10 years old, still running just fine. The user only needed a few slight problems fixed.
What I normally tell folks is this…once a computer starts to get over 5 years old, start saving to buy a new one. Replacing the hardware that fails can cost almost $300 with parts and labor. With a repair bill that big, it’s not worth replacing it when some new computers are $300!
What can you do to keep your computer around a bit longer?
Turn it off at night
Keep your Windows updates current
Install an Antivirus program
Move your music to an external hard drive
NOTE….Laptops seem to have a shorter life span than a desktop computer.
How much should you spend?
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Do you have an IT Budget? We discussed this a few Tips and Tricks ago….
Computers can range from $300-2500 for the same type of system, with just a few hardware changes. Do you need to spend $2500 on a new computer?
If you are a basic user, a $300-$500 desktop computer should work just fine for you. It will come with all the basic hardware and you should not need to upgrade much. If anything, you may want to upgrade the memory. For the laptop user, basic laptops are selling for under $500 at many big box shops.
NOTE: If you have special needs for your programs, then you may need to spend more money on a higher-end model computer.
What’s the deal with Vista?
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Many of my clients have been in need of an upgrade of their systems and I can’t tell you how many say, “I have heard to stay away from Vista”.
So what is the deal with Vista? Vista is the operating system that you will need to use if you’re buying a new computer. It has a different look and feel than other systems and it takes some learning to figure it out, but it’s not that different and it’s more stable than it was last year. The biggest issues people are having with Vista are that it doesn’t work well in a corporate environment. For the home user, it should work just fine. You may experience some problems with…
1.) Your printer isn’t compatible anymore (if you have a really old one)
2.) You don’t know how to use it (because of look and feel changes)
3.) Slowness (this can be changed by adding more memory)
4.) Old programs that worked on your XP computer won’t install on Vista (You will need to buy a new version or call the manufacturer and see if they have an update for Vista)
Does Call That Girl recommend using Vista? We sure do! I have been using it since January 2007 and really haven’t had any issues with it. We also offer “Vista Tweak” sessions on how to use it better to fit your needs. For what it’s worth, about half my client base has Vista and no one has downgraded back to XP yet!


