Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Error 0x8004010B

| September 15, 2022

Error 0x8004010B

This week I had this problem when setting up a the GWSMO in Outlook. GWSMO is a short name for Google Workspace Sync for Microsoft Outlook. I like to call it the Google Connector. Anyway, the client called in as her Google connector was not working right. The drafts were not saving, she was missing many emails and had issues with saving email in folders. All issues typical of a bad Outlook profile. With GSSMO, the only way I fix them is a new profile, better results and I can explain to the clients how it works.

After an hour of trying all the usual Google Connector repair tricks, I had to delete all the profiles in the control panel mail app. This is not typical, usually you can store many profiles without an issue. There might be other fixes, but this one worked for me. Be aware, deleting a profile can delete all the data. The GWSMO does store data in a PST file but I make many backups of the email, contacts, calendar, etc.

If you need my help, use the scheduler below!

How to fix 0x8004010B

| September 15, 2022

How to fix 0x8004010B

This week I had this problem when setting up a the GWSMO in Outlook. GWSMO is a short name for Google Workspace Sync for Microsoft Outlook. I like to call it the Google Connector. Anyway, the client called in as her Google connector was not working right. The drafts were not saving, she was missing many emails and had issues with saving email in folders. All issues typical of a bad Outlook profile. With GSSMO, the only way I fix them is a new profile, better results and I can explain to the clients how it works.

After an hour of trying all the usual Google Connector repair tricks, I had to delete all the profiles in the control panel mail app. This is not typical, usually you can store many profiles without an issue. There might be other fixes, but this one worked for me. Be aware, deleting a profile can delete all the data. The GWSMO does store data in a PST file but I make many backups of the email, contacts, calendar, etc.

If you need my help, use the scheduler below!

An error has occurred syncing Google Mail

| September 15, 2022

An error has occurred syncing Google Mail

This week I had this problem when setting up a the GWSMO in Outlook. GWSMO is a short name for Google Workspace Sync for Microsoft Outlook. I like to call it the Google Connector. Anyway, the client called in as her Google connector was not working right. The drafts were not saving, she was missing many emails and had issues with saving email in folders. All issues typical of a bad Outlook profile. With GSSMO, the only way I fix them is a new profile, better results and I can explain to the clients how it works.

After an hour of trying all the usual Google Connector repair tricks, I had to delete all the profiles in the control panel mail app. This is not typical, usually you can store many profiles without an issue. There might be other fixes, but this one worked for me. Be aware, deleting a profile can delete all the data. The GWSMO does store data in a PST file but I make many backups of the email, contacts, calendar, etc.

If you need my help, use the scheduler below!

(This Computer Only) Outlook Folders Calendars and Contacts How to Fix

| September 9, 2022

(This Computer Only)

In this video, I explain why you have these folders, calendars and contacts. I also offer some advice on how to fix this. If you need my help, you can use the scheduler below. If you liked the video, please give it a thumbs up and leave a comment, I appreciate it!

(This Computer Only)

| September 9, 2022

(This Computer Only)

In this video, I explain why you have these folders, calendars and contacts. I also offer some advice on how to fix this. If you need my help, you can use the scheduler below. If you liked the video, please give it a thumbs up and leave a comment, I appreciate it!

How to Setup Online Archive in Outlook

| August 21, 2022

How to Setup Online Archive in Outlook

This is instructional on how to setup online archive in Outlook. There is a more in-depth blog with more details here https://callthatgirl.biz/how-to-setup-in-place-archive-in-outlook

How to set it up

  • Verify your license in your 365 admin panel. I have Business Premium with Exchange Plan 1 and my archiving is setup and working. Some research pages mention you need Exchange Plan 2. EP2 gives you 100 gigs of storage.
  • Click here to get into the Exchange admin center https://admin.exchange.microsoft.com/#/mailboxes or Exchange admin center (microsoft.com)
  • Click on the user name and the side window will open, click on “others”
  • Click on “Manage mailbox archive”
  • This will now start the setup for the Online Archive.
  • It will take some time for the online archive to show up in your Outlook folders.

If you need my help, please use the scheduler below or to contact me, thanks!