RSSCategory: Outlook Support

Keller Williams Email Outlook Problems

| October 21, 2020 | 0 Comments

Keller Williams Email Outlook Problems

I’m Lisa Hendrickson, an email and Outlook expert. I work with many clients who work with KW email, gmail and their many computers and devices. Keller Williams offers a Gmail/IMAP account for you and many of my KW clients need way more than that. I can help you with repairing your KW email problems and help you with new solutions that work great with your Outlook, phones and other employees you have.

Contact me today for a free consult!

Managed Services Chambersburg

| October 12, 2020 | 0 Comments

Managed Services Chambersburg

Solinkit offers managed services at their office in Chambersburg PA. Solinkit assists home and business users with computer repair, WIFI, websites, managed services, VOIP and much more. Contact them today at (717) 267-2018

Solinkit is one my my website partners. You can check out their parent page at Launchux.com 

Microsoft Office Automation Expert

| October 8, 2020 | 0 Comments

Microsoft Office Automation Expert

Every day of the year, people spend time in Microsoft Word and Microsoft Excel doing menial, repetitive work that can be automated. Maybe you know how to record a macro. But how do you automate a process that is conditional, that asks the right questions, that makes Excel talk to Word (or PowerPoint), that loops through each paragraph or cell, or that is precisely customized to streamline your workflow from raw data to emailed PDF? And how do you save it so it’s easy to trigger?

I can refer you to a VBA programmer who develops customized automation templates and dialog boxes in Word and Excel: correspondence that uses your own letterhead, compensation calculators, timesheets, branded invoices with envelopes, proposals that let you pick picture sets, pleading captions, interactive forms that bring up dialog boxes, and so much more. You can stop wasting time and energy on this tedious stuff. Automate it.

Microsoft Word Expert

| October 8, 2020 | 0 Comments

Microsoft Word Expert

Do you use Word for professional writing, business correspondence, legal documents, or other complex work? Does Word seem to have a mind of its own with formatting and spacing, multi-section page numbering, wrapping text around images, footnotes, outlines, being mysterious, or just plain saying no to you at random times? When you’re ready to tame Microsoft Word — by working with it instead of against it — I can refer you to a Microsoft Certified Master Instructor who has helped over 80 law firms plus many other companies, through thousands of classes, understand and control this ubiquitous application.

He can teach you the why and how of best practices for smooth travels through paragraphs, sections, bookmarks, cross-references, tables of contents, fields, content controls, templates, track changes, fillable forms, macros, keyboard shortcuts, non-printing characters, and much more.

Microsoft Teams Professional Trainer

| September 29, 2020 | 0 Comments

Microsoft Teams Professional Trainer

Hi Folks! I have received so many requests in the past few weeks about using Microsoft Teams for your company, that I created a very basic 1 hour demo which includes setup, configuration and some training, enough to get you going with using your Teams! Below is a list of topics I cover. Usually it’s a one on one with the primary/owner of the company. I charge $199 for an hour, if you want to include other people in this session, please add on $99 per person.

Want to schedule time? Book an hour here on my calendar or book a 3 hour ticket, please keep in mind I only train 1 hour at a time. 3 hours is a good amount though for a group of people. http://bit.ly/1C2IoEO

How it works

I remote into your computer with my own software so I can have better control of the mouse and many monitors. Then I will do the demo and setup with you cover the list below. (Please note, you might go over and hour, I go your speed). Then you can decide if you want me to assist helping your company complete the configuration and company wide training. I also offer some “homework” so you have some tasks to accomplish and start re-training your brain before our next session.

Demo includes 

  • Team setup with channels 
  • Members 
  • Guest accounts 
  • Tabs
  • Video
  • Calendar
  • Schedule meetings 
  • Upload data 
  • View in SharePoint 
  • Admin tips about the back end of the Teams 
  • Sync with desktop 
  • Tips about data synching 
  • How to backup Teams 

Extra’s to work on in the next session

  • Review of Teams, SharePoint and desktop sync and how it works collaborative, real time saving,  
  • Phone setup 
  • How to edit documents on the phone
  • Create content with phone microphone 
  • Team chat, video and channels
  • Sharepoint calendar 
  • Planner
  • Calls
  • Security

 

Microsoft Teams Training for Techs and Their Clients

| September 22, 2020 | 0 Comments

Microsoft Teams Training for Techs and Their Clients

Technicians have been asking me if I can train their IT business on how to setup Microsoft Teams and some are asking if I can train their clients too. I have done a lot of referral work and I created a referral plan for IT businesses to use my services, refer their clients and keep a well managed relationship between everyone. I pay a commission of 10% for all referral work you send me.

Below is the outline of how my training work, this is for both Technical companies and their clients

1.) Purchase a 2 hour prepaid ticket of $350. This covers the initial 60 min training with primary/owner, questions after training and remote work needed. Clients including yourself will have those quick questions a week or two later. I bill for all my time as I can’t control or know what questions will come up later.

2.) Schedule the 60-min training with primary, decisions will be made on what features they want to use, use in the future and ask all employees (attendee’s) to start using.

3.) After training with primary, a formal training decision will be made and quoted, then scheduled. Invoice is due before the scheduled training day. Typical training is 1 hour.

4.) Formal training of 60-min includes a live interactive Microsoft Teams experience. Attendee’s will have their Microsoft Teams open and be in my webinar. As I do segments, the attendees will be asked to do activities so they can actually use Microsoft Teams and learn the tasks assigned by primary.

5.) A second training session may be scheduled later to cover more extended/advanced features assigned by primary/owner.

1-Hour Personal Configuration Session

  • Team setup with channels 
  • Members per channel
  • Guest accounts 
  • Tabs
  • Video
  • Calendar
  • Schedule meetings 
  • Upload some data 
  • View in SharePoint 
  • Admin tips about the back end of the Microsoft Teams 
  • Sync with desktop 
  • Local vs Cloud/Versioning
  • Tips about data syncing 
  • No more saving? How can that be?
  • How to backup Microsoft Teams using your computer

Extended Session

For those who have already learned the basics, this session is really good to teach you how to be more efficient and get into an all Microsoft Teams Environment.

  • Review of Microsoft Teams, SharePoint and desktop sync and how it works collaborative, real time saving,  
  • Phone setup 
  • Explain OneDrive in Microsoft Teams
  • OneNote in Microsoft Teams/Tabs
  • How to edit documents on the phone
  • Create content with phone microphone 
  • Team chat, video and channels
  • Sharepoint calendar 
  • Planner
  • Calls
  • Security