Category: Outlook SupportMy name is Lisa Hendrickson and I’m an experienced 30 year veteran supporting corporate, small business and work from home end users. Since I run my own business, I have the advantage of exploring learning everything that comes my way. Most of my wizardary comes from clients requesting things I didn’t think I could make happen, so I learned how to use all the main platforms, get them to synch, learn what doesn’t work and configure sytems for just about anyone. Guess who loves my support the most? You. The retired business executive (RBE). Most of you have been using Outlook since it was launched in the 1990’s and now continue to want to use it for your personal life. Being a RBE, you want to get up in the morning and sit at your computer and do your morning email catching up, you want to view your calendar, add appointments and still continue your usual routine of what you used to do, manage your day. The flexibility of leaving and having it all on your phone is how it should be.
In the past few years, I have noticed more RBE’s calling, they want what they had in corporate, a seamless perfect setup for their Outlook/computers to sync with their phones. Email, contacts, calendar, tasks, notes and data from their computer. All RBE’s have different emails, too many emails, confusing contacts on their phones, want shared family iCloud calendars, Gmail, Yahoo, AOL, you know it, I’ve seen it all.
They also want a reliable person to call when they have issues, and that’s where I come in. I can help configure everything how you want it and then offer on-going support for the future. Not many businesses offer the services and support I have.
Below is a list of services most of my RBE’s call for and then what they want support with in the future
How my support works
Use the form below to get in contact and find out if I can help
Many of my clients hire me to fix one or two issues, then they ask if I can do on-going support. Below is a full list of my core services, but if you have something off this list, just ask!
You can buy a 2-hour ticket for $480 and then use the time in 15 or 30-min increments, or a full hour if you need.
I work remotely and am from Minnesota, all work for 365 can be done remotely. Check out my testimonials if you like https://callthatgirl.biz/testimonials
Email and Inbox Management
Technical Setup, Migrations, and Administration
Calendar, Task, and Time Management
Training, Consulting, and Strategic Support
Many of my clients hire me to fix one or two issues, then they ask if I can do on-going support. Below is a full list of my core services, but if you have something off this list, just ask!
You can buy a 2-hour ticket for $480 and then use the time in 15 or 30-min increments, or a full hour if you need.
Email and Inbox Management
Technical Setup, Migrations, and Administration
Calendar, Task, and Time Management
Training, Consulting, and Strategic Support
Helped a client today with their Microsoft Word/Copilot issue. They were not able to use Word as they were used to, so I turned off the Copilot. Here is how to do that.
Open Word
Go to “File” In the upper left corner of Word
Go down to “Options” in the left side blade of Word
In Options, you will see “Copilot” in the left side blade of that window.
Uncheck the box for “Enable Copilot”
I’m guessing an update add this, not sure. It’s on mine but not checked. If you need help with this or anything else 365 related, please use the form
below to get in contact.
Take note: You will need a Business 365 Exchange account to add this app.
To add this app, open New Outlook and find “apps” on the left side of the window
“Add Apps”
Search “Zoom” and you should “Zoom for Outlook Extensions”
Click on it and hit “Open”
If successful, it will say “Start using Zoom for Outlook Extension”
Hit “Got it” and close that window
Create a new event in New Outlook and you should see the Zoom app
If you need my help with New Outlook, Classic Outlook or any 365, use the contact form below.
Want even more information or use other social media/communities?
This is a known issue, it can be caused from a few issues: Windows update, Google updates, Office updates. I’ve helped a couple of clients now and their old Google Workspace profile in Outlook got corrupted and changed all accounts to IMAP only. I went to look for the Google Workspace Sync User in Windows search and it was gone, so I did the usual repair work and reinstalled. That still didn’t bring up the setup user option.
I found a trick that worked for my user, you can launch a new Google Workspace profile by going to the “profileeditor”
C:\Program Files\Google\Google Apps Sync\profileeditor.exe
That should work, if not….then contact Google support. This is becoming an issue as I said, 3rd client I’ve had their Google Workspace not launch.
If you want my help, please use the form below to get in contact.
