RSSCategory: Outlook Support

Best SEO Company in the World

| August 13, 2017 | 0 Comments

If you are out looking to hire the Best SEO Company in the World  (I know this is a bit much posting this but it worked right?), I might be able to help but only if you are looking to have local SEO and searches.  You will also need WordPress. If you need local and have WordPress, I can help you with your SEO. I also offer SEO and blogging coaching.

To check out my new SEO business and learn how I can help you rank higher on the internet and in your local town, click here! http://ifoundyouontheinternet.com

 

Microsoft Office365 E5 Providers

| August 12, 2017 | 0 Comments

Microsoft Office365 E5 Providers. If you are out searching for a company to help your company provide and support Microsoft Office365, I can assist with finding a good match for your company and have many referrals for you. Smaller companies are finding that Microsoft will not sell the E5 plan unless you have 50 end users or more. This is why Microsoft refers those under 50 to a CSP partner. Finding a partner by Microsoft recommendations is not your only choice. I am a well connected in the technical communities and know of many smaller companies that will offer great sales and support. As well, you can work with Call That Girl (Outlook Expert) on extended support needs.

Not every company offers the same plans, so I recommend you review your company’s end user count, support needs and a budget. Also consider if you want to have a month to month contract or a yearly contract. Many yearly contracts offer more for support. Month to month contracts usually cover basic support but outside issues will be billed by the hour. Some companies offer prepay ticket plans.

Where does Call That Girl come into play and why are promoting this blog? We have a prepay ticket that clients purchase for issues outside of what the other companies might not provide, such as extended training, 3rd party applications, basic SharePoint training, contact management, etc. Anything outside of what they support, we can help with.

Once you know your budget and what you want included in your Microsoft Office 365 E5 plan, contact us and we will do a short consult over the phone and I will put you in touch with a couple of Microsoft CSP Providers you can interview and work with.

Review my Prepay Tickets here https://callthatgirl.biz/pricing-expectations

Use my form below to get in touch, thank you and I look forward to working with you!

 

Microsoft Office 365 E5 Providers

| August 12, 2017 | 0 Comments

Microsoft Office 365 E5 Providers. If you are out searching for a company to help your company provide and support Microsoft Office 365, I can assist with finding a good match for your company and have many referrals for you.

Smaller companies are finding that Microsoft will not sell the E5 plan unless you have 50 end users or more. This is why Microsoft refers those under 50 to a CSP partner. Finding a partner by Microsoft recommendations is not your only choice. I am a well connected in the technical communities and know of many smaller companies that will offer great sales and support. As well, you can work with Call That Girl (Outlook Expert) on extended support needs.

Not every company offers the same plans, so I recommend you review your company’s end user count, support needs and a budget. Also consider if you want to have a month to month contract or a yearly contract. Many yearly contracts offer more for support. Month to month contracts usually cover basic support but outside issues will be billed by the hour. Some companies offer prepay ticket plans.

Where does Call That Girl come into play and why are promoting this blog? We have a prepay ticket that clients purchase for issues outside of what the other companies might not provide, such as extended training, 3rd party applications, basic SharePoint training, contact management, etc. Anything outside of what they support, we can help with.

Once you know your budget and what you want included in your Microsoft Office 365 E5 plan, contact us and we will do a short consult over the phone and I will put you in touch with a couple of Microsoft CSP Providers you can interview and work with.

Review my Prepay Tickets here https://callthatgirl.biz/pricing-expectations

Use my form below to get in touch, thank you and I look forward to working with you!

 

Do You Need Certifications to Start a Computer Repair Business

| August 12, 2017

Do You Need Certifications to Start a Computer Repair Business

Welcome to Call That Girl’s Guide to starting a computer repair and support business blog series. If you found a blog out of order, you can start with the first blog by clicking here How to start a computer repair business. Each blog will lead you to the next one until you reach the final blog.

In this series I will give tips, examples and information about how to start a computer repair business that I learned my way. I will also offer help on what type of computer repair business to start, business and legal information, products and services you can sell, tools your computer repair business might need, a guide to pricing, a list of resources, and marketing advice.

In this blog, I will talk about certifications and starting your own computer repair business.

 

 

In our industry, as far as I know…we are not regulated by the government (at least in the USA). We do not have to have a computer repair certificate or be A+ certified, or even have any type of background in computer support & repair to open a business. Heck, you don’t even have to know anything about business. So basically, if your neighbor who is handy at building computers decides to open “John’s Computer Builds” and runs it out of his house, he can do that. Now it’s up to him to follow the laws of his city, state and the federal government in terms of taxes, etc. If your area requires a license, be sure to have it. If you’re not sure, call your local city office to find out. I personally have no certifications and my business has not suffered from it. So please read my info below, and use it as a guide. As I’m not sure what type of computer repair business you want to start, this is just a guide. You might need to ask other techs, or get counsel from a local tech company.

Below are some questions you may have and my answers to the best of my knowledge.

  • Do certifications help you be a better business owner? Not in my opinion. Running and operating a computer repair business does not require certifications. It requires passion and the ability to service clients in terms of technical and customer service skills.
  • Do certifications make you a better tech? Only you can make yourself become a better tech. Some of the best techs I know do not have any certs.
  • Do certifications help you get more clients? Maybe. Some care and want certs, some just want the job done right and to be treated well.
  • Do your clients care if you have certifications? Maybe, not many ask me if I have any. Those that do, I tell them “I got my certs from the streets, I have 18 years of experience and certs don’t always help in real life scenarios.” It’s true, though. I can’t find a cert that fits my skill set anyway!
  • Should you get certifications for what you want to service and sell? Sometimes you need to be certified for some software and some hardware. As far as I know, most basic software tools we use as an industry do not require certs (antivirus, etc.).
  • What if I’m supporting a certain manufacturer, such as HP or Dell? If you want to become a local tech contracted by some of the bigger firms such as  Field Nation, Work Market, etc… then they might ask you to be certified for some manufacturers, or you might be able to get more jobs.
  • Should you be A+ certified? I am a software tech, so A+ cert would not be helpful to me at all. I did take the test though and failed. I also had 11 extra screws in the PC build I did during the A+ class. Good sign I was not going to build computers. But…. Professor Messer is the guy you want to follow to know more! http://www.professormesser.com/ He offers great daily quizzes and has a YouTube channel, training courses, study groups, etc.
  • What if I want to start a MSB business, do I need Cisco network certs? CCNA? I would think yes (but then again, I don’t know…check with other techs on this), networking and servers are very technical and unless you are leaving a job where you have a lot of hands-on experience, the cert is probably a must have, not only because of the knowledge you need, but the training behind it is not “normal” tech work.

 




Gmail Google Apps Agreement

| July 21, 2017 | 0 Comments

Please read this FAQ about how I work with Gmail and Outlook fixing IMAP synchronizing.

Usual issues

  • Email not syncing with server/other computers

  • Email missing

  • Errors when moving email from one folder to another

  • Drafts do not work

  • Inbox synchronizing at the bottom/never finishes

These calls typically come from folks who have years of emails in 100’s of folders. Many also have no idea how much email is on their server, so the first thing I do is a spot check of all of your Outlook files, folders, filters, mailbox folder size, OST size and then I work on a game plan to get this fixed and working again. I also will backup all email to a local PST and the contacts and calendars to CSV before performing work. This is how we end our first appointment usually.  Expect at least two appointments or more. Expect this to maybe take longer than a few days to repair.

Good news? I have fixed 100’s of these in the past few years, so I know how to fix it, but it might take time. I only bill for time on your computer and these are considered “Projects” so I only bill you for the time that we are doing something, usually this might be a 20 min call, next day 20 min call, etc. This is to be expected if you have 100’s of folders and a lot of email.

My fee is $169 per hour for these requests, average is two hours to get done. If you understand what I explained and want to continue to book the appointment, complete the agreement below. Thanks! ~ Lisa

Google Ranking Services

| July 1, 2017 | 0 Comments

Google has many ways to offer to get your website into your client’s searches. You can pay for ads and those work, but what about other options? Content in your website helps but if you’re not actively adding content, Google has nothing new to search. If you didn’t add your content in the right places on your site, you might not even be found. I am offering my Google Ranking Services so you can be found for your technical services in your town.

Marketing and advertising take time no matter what you opt to use to get your business out there. The good news about my services is that as long as Google and your website are in sync with content, the blogs I create for you should last even after buying the starter set. I created the 10 blog purchase so you can buy another set at a price that won’t break your budget and you get to choose the keywords and how often.