RSSCategory: Outlook Support

Outlook 2016 Not Opening

| October 3, 2015 | 0 Comments

If you have recently downloaded Microsoft Office 2016 or were forced to install it, or even better…woke up to a fresh install that Microsoft did for you (without asking) and are finding your Microsoft Outlook not opening at all…I hope my blog here today will help you.

office365 podcast2

If this does not work, there are other repair and troubleshooting that might need to be done.

Fast answer…

Uninstall the Office 365 from your computer.

Reboot

Reinstall Office 365. Be sure to select the correct version, there are 2 of them, 32 bit and 64 bit.

I am an Outlook Expert and will do my best to help you! Schedule time on my calendar down below.

Outlook 2016 Not Responding

| October 3, 2015 | 0 Comments

If you have recently downloaded Office 2016 or were forced to install it, or even better…woke up to a fresh install that Microsoft did for you (without asking) and are finding your Outlook 2016 not responding or opening…I hope my blog here today will help you.

If this does not work, there are other repair and troubleshooting that might need to be done.

Fast answer…

Uninstall the Office 365 from your computer.

Reboot

Reinstall Office 365. Be sure to select the correct version, there are 2 of them, 32 bit and 64 bit.

Office365 Podcast

Microsoft Exchange Options for Unhappy Apptix GoDaddy Office 365 Clients

| September 18, 2015 | 0 Comments

If you are unhappy about your upcoming move from Apptix exchange to GoDaddy’s Office 365, you are not alone! Calls are coming in….are you ready to find a new Microsoft Exchange hosting and SUPPORT company?

If you are out looking for an alternative exchange hosting company, please contact me. I have options for you such as working with a vendor that actually takes care of you on the first call in and they have a dedicated sales team. I am a Microsoft Outlook Expert and Office 365 consultant, I appreciate using a vendor that makes my job easier.

If you are looking for an option, contact me for a no cost consult and I’ll help you make the right choice.

 

Is your family ready for a “Family Calendar”? Probably!

| September 13, 2015 | 0 Comments

iPhone support and helpdesk Minneapolis, MNLately I’ve been getting calls from parents who are struggling to have a “family calendar” that can be synched on all computers, kid’s phones and parent’s phones….and not interfere with their own calendars. This can happen!

There are a few solutions for you, some are free, some are not. It all depends on your goals for your family and how much you want to spend to get it setup. Usually the free synching apps are that…free. So if they break, hiring a tech like me to figure it out can cost a few bucks, but worth it for what you get in the end….synched data between multiple devices.

Or you can spend a bit to invest in a “family domain” and share an exchange mailbox for the family and this solution, does not break much.

Example: Let’s say you are John and Betsy Jones. You have 4 kids all in Jr. high and high school. Keeping a family calendar to schedule all the events of the family is critical these days and how many devices are you using? Probably more than 10. John has a work computer and a home computer, Betsy the same, so that’s 4. Then well wait…John and Betsy have also 2 phones and tablets, iPads, so hey…John and Betsy alone can have 8 just between them. The kids? All have phones and probably tablets/iPads and maybe school computers and home computers! 4 kids and 4 devices? Maybe? So we are looking at MANY devices to synch a calendar easily.

Next question is everyone using the same platform? Some use Apple, some PC, some iPhone and some Android/Windows Phone, some use Android tablets and iPads.

Listed below are my free recommendations, then I will offer advise on a “family domained” exchange account (set up is a breeze! ) = example: thejonesfamily.com

Outlook.com is a like a free exchange server. Might not work great on Android or Android tablets. Works great on iPhone/iPad, works great in Outlook on the pc, not sure about the Mac. It will not conflict with your other calendars as it has it’s own. Always will work on a website browser.

Google calendar synch apps, will not work with Outlook on a desktop without paying for a 3rd party app and it might conflict with your work calendars, not recommended, but if you use the web browser, then sure it will work and apparently has a iPhone app.

iCloud….very hot mess there, but it will work. Family needs one account and everyone uses that on all devices, you might be able to share it but this I found is not easy to do with iPhone because everyone needs their own iCloud account for their phones.

Those are the free ones.

Now if you want a paid one, that will work nicely on all computers, phones, tablets and iPads, etc….consider buying your family a www.com.  Example: Thejonesfamily.com can have it’s own exchange server for about $60 per year and setup on the computers, etc…is very easy and it will not break often. I know that this is a necessity for families and eventually as kids move on to college, scheduling breaks and holidays, etc.

Please let me know if your family needs a good solution or needs help with 3rd party apps. I can help. You can schedule an appointment below. Thanks!

9 reasons Why You Might Be Ready For Your Own Email Server

| September 4, 2015 | 0 Comments

email inboxFolks, I will just make this easy….if you are reading this, obviously you are wondering if your business needs it’s own email server. Even if you are a one-person show, you can have it and it’s now very affordable, as low as $4.95 per month. My migration costs are a one time fee, but then you are good to go and having a good server, has less issues, overall better performance and does the job you need!

Here is the list!

  1. Get out of free email, stop using Hotmail, Yahoo or EarthLink.com. You own a company, use your company branded email.
  2. Too many devices and information needs to be synched. Most everyone today has a smartphone, tablet, iPad, or more than 1 computer. With your own email server, you get synchronized email, calendar and contacts.
  3. Your frustrations for “where is that email again” are gone. Now all of your emails can be in one place.
  4. Better spam filters, yep, your own paid for server blocks a lot of junk email.
  5. Say good bye to iCloud or other clunky 3rd party apps. You will not need this anymore.
  6. Too much email. With your own email server, you get up to 50 gigs of email space, way beating out what your free email or low-grade email provider is giving you now.
  7. Special features such as Out of office, team sharing calendars and contacts
  8. Great technical support. Sick of being on the phone for hours when you have a problem? Your own email server usually does not require a lot of maintenance and if you need it, my vendor has 24×7 support and of course, I am also available and I for sure give great support!
  9. Your current email and Outlook is a big mess and needs reorganizing anyway. If you are in a hot mess, when we migrate your information to the new email server, I help you get it all fixed up better and you can actually manage your email without data loss.

If you feel you are ready to get out of the old and into the new, schedule time with me with my online scheduler and let’s get you there.

 

How to install and configure gSyncit with Outlook and Gmail

| September 2, 2015 | 0 Comments

How to install and configure gSyncit with Outlook and Gmail

Simple instructions in 7 minutes how to configure gSyncit with your Outlook! Let me know if you need help. Thanks!!