RSSCategory: Outlook Support

Office 365 Oklahoma City

| June 16, 2015

office365rightforyourbusinessIf you are here looking for a Microsoft Outlook & Office 365 Expert in the Oklahoma City Oklahoma area, you came to the right place! Lisa is the owner of Call That Girl, and is an Outlook Expert and Office 365 Consultant.

Her specialties include assisting small business clients purchase the right Office 365 products for their team (not all products are the right ones for your company), migrate your email servers to the new Microsoft Exchange server, install Office 2013 software, assist with other products purchased and offer training. She also has aftercare, so you have continued support!

If your company already has migrated to Office 365 and are having issues, Lisa also does offer “AfterCare” for you folks as well. Not all Office 365 migrations go smooth, so you can hire her on a project or hourly basis to get your team and new technology in working order.

Her team of experts include:

  • Outlook Expert
  • Business Contact Manager Experts
  • Microsoft Exchange Server Expert
  • Microsoft Migration Experts for teams larger than 12 people
  • Virus Removal Experts
  • QuickBooks ProAdvisors
  • Excel Experts

You are in good hands!

Contact us today, Lisa offers a free 15 min consult. Call That Girl is a break/fix on demand support company. All work is offered remotely and not onsite.

Check out our testimonials from real people who own their own companies. Click here to view

 

Office 365 Baltimore Maryland

| June 16, 2015

office365rightforyourbusinessIf you are here looking for a Microsoft Outlook & Office 365 Expert in the Baltimore Maryland area, you came to the right place! Lisa is the owner of Call That Girl, and is an Outlook Expert and Office 365 Consultant.

Her specialties include assisting small business clients purchase the right Office 365 products for their team (not all products are the right ones for your company), migrate your email servers to the new Microsoft Exchange server, install Office 2013 software, assist with other products purchased and offer training. She also has aftercare, so you have continued support!

If your company already has migrated to Office 365 and are having issues, Lisa also does offer “AfterCare” for you folks as well. Not all Office 365 migrations go smooth, so you can hire her on a project or hourly basis to get your team and new technology in working order.

Her team of experts include:

  • Outlook Expert
  • Business Contact Manager Experts
  • Microsoft Exchange Server Expert
  • Microsoft Migration Experts for teams larger than 12 people
  • Virus Removal Experts
  • QuickBooks ProAdvisors
  • Excel Experts

You are in good hands!

Contact us today, Lisa offers a free 15 min consult. Call That Girl is a break/fix on demand support company. All work is offered remotely and not onsite.

Check out our testimonials from real people who own their own companies. Click here to view

 

Business and Marketing Tips for Computer Techs Show #21

| June 15, 2015 | 0 Comments

Published date: 04/19/2013 Lisa Asks AskErik

Listen in by clicking the link here!

Show Notes

  • Guest speaker is Erik Dreyer-Goldman, owner of PC repair shop AskErik in Seal Beach, CA.
  • Home user vs Business user
    • Business users have a business license
    • Home user has a computer that they might use for conducting business work.
  • No such thing as a quick question in IT.
    • That knowledge and help should be billed.
  • Malwarebytes pro.
  • Offer service packages to keep clients coming back.
    • Monthly service with low rates :]
  • Payments
    • Prepay tickets
    • Monthly plans, hourly rates, fixed rates
    • People will pay a premium price to get their service faster.
      • Higher rates for emergency premium service will weed out real quickly what constitutes an emergency and if the client can wait in line for a cheaper price or not.
  • Logmein and logmein rescue.
  • Technology is growing exponentially, and can be difficult for technicians to keep up with all of it. There has to be a market and a technician for “niche” work to help manage various parts of the ever-growing IT world.
  • Windows 8 training and tweaking calls.
  • PC repair shops could eventually disappear.
    • Nobody ever does it all.
    • Find a market, limit competition in your niche.
  • Celebrating 7,000 downloads of their podcast shows on Podnutz.

Call That Girl’s Remote Support & Office 365 Show 24

| June 15, 2015 | 0 Comments

mousepadPublished date: 06/14/2015 Mike Smith from MikeNation.Net

Download at http://www.podnutz.com/ctg024

Show Notes

  • Guest Mike Smith from the Mike Tech Show
  • CompTIA ChannelCon conference in Chicago, Illinois August 2nd-5th.
    • Mike will be attending!
    • Lisa will be attending!
      • Free promotion code.
  • Exchange Hosted servers
    • Manual setup vs auto-discovery
    • Implementing auto-discovery will make your life so much easier
      • A record put into the DNS record for auto-discover.
      • Will automatically configure Outlook, usernames, passwords, IP addresses, etc.  Will make your life SOOOO much better!!
    • Biggest hurdle about client’s DNS is in that they don’t have the usernames and passwords for where they registered their domain.
      • If they do not have the usernames and passwords for the domain, it is safe to say that they do not own the domain, and the technician then has to work together with the people who own that domain to configure the DNS records.
      • May have to prove ownership… Can be a hassle to do all the paperwork.
    • You must ALWAYS turn off the auto-discover on the local server or it will not work with the hosted exchange server.
      • It does not matter what you try to do to get this to work, local server will always win.
      • If you have two auto-discovers in the pool, one local, and one exchange, the local will always win.
    • True synchronization takes care of streamlining calendars, contacts, and email messages without a data limit with ActiveSync in Exchange.
  • Office 365 and Hosted Exchange  — Separate ideas, even though they are together.
    • Boxed product on the shelf should not be used by businesses. Is intended mostly for the home user.
    • Subscription model, home and student.
    • If you need to upgrade, just buy the license for the full subscription.
    • Encrypted emails and compliance issues.
      • Cannot send any emails over the Internet that contains personal information for risk of breaching compliance.
      • Toolbar option allows to send message encrypted.
        • Secure link.
  • When meeting with a client
    • Check their Internet speeds–Get them on good Internet connection with good speeds if they are not already.
    • Get a copy of their phone and Internet bills, contracts
      • Can we save them money by moving them to a cloud based phone system?
  • Managed IT vs Break/Fix
    • Higher hourly rates vs quarterly retainer rate
    • Difference between a contractor and a consultant is $125 an hour.

Call That Girl’s Remote Support & Office 365 Show 23

| June 15, 2015 | 0 Comments

mousepadPublished date: 06/08/2015 Rob Talks 365

Download at http://www.podnutz.com/ctg023

Show Notes

  • Work on one problem at a time, so that things do not get messed up and confused.
  • Always backup—gSyncit reminds you!
  • CompTIA ChannelCon convention in Chicago, Illinois. August 2nd-5th, 2015.
    • Big tech conference
    • Learning opportunities
    • Free lunch, breakfast, snacks at the vendor fair
    • Meet and greet with Podnutz and Technibble.
  • Microsoft Exchange Migrations
    • Done some through Logmeinrescue due to slow Internet connection
    • Backup data
  • Microsoft Azure
    • Cloud computing platform that allows for building, deploying, and managing applications and services. Using Azure, you can build websites using a number of different programming languages, host virtual machines that support both the Windows and Linux operating systems, and use cloud services (Wikipedia, 2015).
  • Windows 10
  • Link and Skype for Business
  • Archiving vs Backup
    • eDiscovery issues
  • Office 365 can change business
    • Can give you more services, features, and function… The push towards “the cloud”, and allows for mobility with business.
    • Software as a service.
      • You do not have to manage it as you can hire someone else to manage it for you.
      • No need for a physical server for the onsite deployment. It is all “in the cloud”.
        • AppRiver can do it, or so can some IT consultants.
  • Check eBooks for more information!

Call That Girl’s Remote Support & Office 365 Show 22

| June 15, 2015 | 0 Comments

mousepadPublished date: 06/05/2015 Marvin Bee Stops In

Download at http://www.podnutz.com/ctg022

Show Notes

  • Outlook and Office 365
  • CompTIA conference ChannelCon in Chicago, Illinois.
    • Who’s who of Podnutz.
  • Nightmare networking/sharing problems/Office 365 problems.
    • Cables fine
    • Switch ports were bad.
  • Microsoft Office Exchange Migration vs. Office 365 Backup and Restore
  • MSP vs Break/Fix
  • Have a checklist and use it before you start a migration [Refer to show #21 for that list] and ensure your subscription for your Microsoft product is valid, and documented in case of loss.
    • Protect the data!
    • Delete messages and folders you do not need…
      • Empty your trash… Empty your spam…   Get rid of stuff you do not use/need.
      • Allows for you to have more storage space and keeps things running quickly and efficiently.
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