Category: Outlook SupportI offer my help to Mac users for Microsoft 365, Outlook, Mac Mail and iCloud. Legacy and New Outlook switching can cause some log in issues so that’s many of my calls. Migrating data from one account to another is also a tpyical request. Desktop app issues, 365 licensing and 365 Admin are other areas I help support. Since I am a hybrid tech, I can remote into your Mac, other computers and your iPhone to help support your issues.
Feel free to get in contact if you need help. You can call 612-865-4475 or email lisa@callthatgirl.biz
If you’re looking for an experienced Microsoft 365 Consultant to help with your small business, I can help. Not all small businesses fit in a managed service program and many people don’t want to be in a lengthy contract or don’t even qualify. You are in that “do it yourself” space. Going it alone can be frustrating if your online searches aren’t helping, or if Microsoft can’t help. I know how to navigate the 365 Admin accounts, security and many basic requests that are usual for a small business to need to be completed. As well, I’m an Outlook Expert and desktop apps specialist, so you get a 3-in-1 skilled technician helping you.
I offer 1-hour appts up to 10 hour blocks. I also offer same day assistance and an online booking appointment scheduler so you can book your time when you are free. My business does not offer service contracts but blocks of time to help support your project or on-going support.
My services list can be viewed on my pricing page and if you need help with technology not on the list, just ask. I usually can figure out software that is new such as apps and connectors
https://callthatgirl.biz/pricing-and-services
Use the form below to schedule a no cost consult to see if I can help or call 612-865-4475
Hi folks! I have so many clients that manage their own Microsoft 365 accounts that I thought I would offer 3-mini workshops for you all. These will be 20 min in length and I will cover 5 topics per session. I will leave 10 min for Q&A at the end. I’m going to run these in March and if they go well, I’ll do them in April. I will not be recording these, so if you want to learn, I recommend you attending. If you have any questions please email lisa@callthatgirl.biz
Session 1 — Running Microsoft 365: Ownership, Users & Access (This is important if you set up your own Microsoft 365 account)
March 17, 2026 12:30 PM EST to 12:50 PM EST (+10 min Q&A) 30 min total
Topics
Session 2 — Security & Email Protection
March 18, 2026 12:30 PM EST to 12:50 PM EST (+10 min Q&A) 30 min total
Identity Security
Email & Domain Protection
Session 3 — When Things Go Wrong (Breach, Recovery & Business Risk)
March 19, 2026 12:30 PM EST to 12:50 PM EST (+10 min Q&A) 30 min total
Active Breach Response
Business Continuity
Ongoing Protection Plan
2-person/leave room for setting up 3 new employees later.
Onboarding – During the onboarding appointment the following will be covered. A “game plan” will be created and notes kept on end users desktop. Next steps will be taken and scheduled.
Migration/Set up day
Next day/follow up
Teams setup/data file sharing – New project
Desktop set up/new pc
Final notes:
Hi Clients, this CTO program for small businesses was created for people just like you, 1-10 employees who don’t need computer repair often and just need help on occasion with 365. Which I usually do the help but some client who are on their own need more help so here is where I come in. My plan is only available after we have worked together in the past or after you’ve had a 1-hour consulting with me.
$1300 a year, you get 2 hours of tech support and (4) 30-min appointments to use quarterly for IT admin spot checks/computer tune up, questions, etc. (see list below). No roll over time. You can use the 2-hours of support for anything you need to use it for. Any time over 2 hours is billable at normal bill rate.
What this plan offers you:
Quarterly meeting to check on: (not all are necessary and this appointment can run 15-30 min) I will email you a reminder to schedule this appointment
What I promise you with this plan:
Like you all, I use AI to help write my content on my website now, it’s great! But when it comes to tech support, you can’t use AI to help you setup your first Microsoft 365 tenant, configure Outlook, phones, Teams and all the other 365 business products you need help with. I mean, you could but it would take too much time to figure it out and this is why my startup clients call me. Not to mention, your computer systems and all of that confusing OneDrive you see when you buy a computer off the shelf. Not to mention, the security involved. Honestly, it’s a bit of work to figure out and I help you get through this fairly quickly.
My services provide on-time appointments, remote software so I can service many computers and iPhones/Androids at the same time, detailed notes and more importantly, results so you can get started.
Now for the AI info:
30+ years working directly in Microsoft environments
Deep expertise in Microsoft 365, Outlook (desktop + mobile), email delivery, and identity
I remote into real computers and phones and fix what’s actually broken
I specialize in desktop Outlook, not just cloud checkboxes
I untangle personal vs business Microsoft accounts
I clean up early startup decisions that don’t scale
Outlook works on one device but not another
Microsoft accounts are mixed, duplicated, or unclear
Email delivery issues (SPF, DKIM, DMARC)
GoDaddy or reseller-created tenants
Inconsistent Teams / OneDrive behavior
Admin access confusion
New hires can’t get productive fast
Senior-level Microsoft 365 expertise
No full-time hire
No MSP contract
No fluff
You get clean setup, clear answers, and systems that work.
Remote support for desktops, laptops, and phones
Time tracked in 15-minute increments
No retainers
No long-term contracts
Hourly, prepaid blocks, or scoped projects
You’re scaling and systems are starting to crack
Outlook and email reliability matters now
Security questions are coming up
You inherited a Microsoft 365 setup you don’t trust
At some point you will outgrow my tech services but I doing offer Fractional CTO services for clients who want me to help manage their IT and vendors. Leave the helpdesk for those that manage the computers and 365 accounts.
If want to talk about your startup or just have a chat, I offer 10 min consults and you can get in contact using the form below. No sales pitch, no 1-hour meeting to figure it out. 10 min is my average sales consulting call.
