RSSCategory: Outlook Support

You Don’t Have Access to This

| June 22, 2022

You Don’t Have Access to This

I got this error when I was helping another IT company and could not log into their Microsoft 365 admin portal. I figured it had to do with security, so I had the original admin who created the account log in and we removed the default security in Azure.

How to remove

Log into the admin portal

Azure Active Directory

Properties/which is tenant properties

at the bottom, click on “Manage Security Defaults”

Turn off

Once this is done, you can continue and setup security again.

 

 

 

How to Remote into a Mac with LogMeInRescue

| June 10, 2022

How to Remote into a Mac with LogMeInRescue

I created this video for my Mac clients to setup their security so I can login.

Outlook Keeps Asking For Password Gmail

| June 2, 2022

Outlook Keeps Asking For Password Gmail

Source Google: https://support.google.com/accounts/answer/6010255?authuser=1&hl=en&authuser=1&visit_id=637897917243113422-3306270379&p=less-secure-apps&rd=1

  • To help keep your account secure, from May 30, 2022, ​​Google no longer supports the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password.

If you are getting a password prompt with an error, Google changed their security for Outlook and required 2 step authentication. The old trick of turning on less apps is gone, now you need to do a few things.

FIX:

1.) Setup 2 step authentication with the account. Most folks want text but you can use the Google app or YouTube app from your phone.

2.) Then once done, you can click here and assign an Outlook app password https://security.google.com/settings/security/apppasswords

If you have any other issues and need my help, you can schedule time on my calendar below.

 

Outlook Training For Experienced Users

| May 5, 2022

Outlook Training For Experienced Users

If your company is looking for some Outlook training, I offer a customized 1-hour training session that skips over all the basics and gets to the good stuff. I also don’t go slow and keep a fast-paced hour. As these sessions are recorded, your team can watch again later if they want to review. Before we schedule the training, I always ask the team lead to ask all the staff what they want to learn in the session, and I incorporate the questions into the 5 topics below. Since I’m a technician and trainer, you get the added benefit of having me available after the training to help with individuals who need tech support.

Review below and fill out the form if you want to schedule a no-cost consult.

  • 1-hour of Outlook training
  • Trained workshop style, watch on one monitor, follow along using your own Outlook on the other monitor
  • Recorded so you can view again at another time
  • Lisa Hendrickson is our trainer, she reviewed all your survey questions and incorporated them into the session
  • There will be time at the end for any last questions

5 topics

  1. 15 features you might not know, but you’ll definitely use after this workshop (efficiency tips, views and settings, etc.)
  2. Email management tips for the two types of email users, which one are you? (Organizing tips, rules, downloading)
    1. Folder people, you file every email into many folders
    2. Inbox people, you keep every email in your inbox
  3. Start and end of your email day tips
  4. Archiving and troubleshooting tips
  5. Questions/answer

To get started, fill out this form and I’ll email you to schedule a consult to discuss customizing and a soft quote.