Tag: computer repair minneapolis mn

Computer Repair Minneapolis MN

| November 16, 2014

If you are looking for fast and responsive computer repair in the Minneapolis MN area…Call That Girl services all of the Minneapolis St. Paul and areas for technical remote support and onsite- at your home or office.

Our first goal is to service your computer remotely as this is the most fast and affordable option. Next is an onsite visit to your home or office. If we cannot assist at that point, we have other referrals.

We support computer issues, virus removals, online backup, computer monitoring, printers, new computer setup, data transfer, Microsoft Office, Outlook and assist with Office 365.

Call us today or fill out this form to get fast service, we are open nights and weekends!

612-865-4475

3 computer issues you can probably fix yourself

| November 10, 2014

glossy-3d-blue-phone-iconHey gang, Lisa here…Sometimes our clients call in with really simple problems (bad updates, programs don’t work and it just did yesterday) , to us technicians, usually the fix is easy as we know what caused the issues (based on our vast experience fixing things over and over again).  Some of these issues can be prevented by you, just doing a few simple things.  I’m letting you know the top 3 computer issues you can avoid if you fix today.

Windows Updates

Do them manually if your computer is not set to do them. Or check at least to be sure you are current. Sometimes clients call in and a Windows update is all it takes to fix their other software issue.

Backup your data and online file sharing (Dropbox)

Clients will call in, they overwrote a file. Bad bad, we know! But a backup system could have easily restored work from yesterday, make life simple, back up! You know what’s worse? Is they call in and their computer decided to have it’s last day, all of their data was on the computer and they had no back up at all in place. Data is probably recoverable, but this can take a shop days to get and be costly. If your hard drive is in a bad state, this can cost you even more time and money. If you’re in business, you know that any downtime is a loss of revenue, so having a good backup in place is a worthwhile investment.

What online programs do I recommend? Ours of course, we charge $69 to install and we have 2 programs to help you. If you’re not interested in ours, then for other “commercial” programs, Mozy is my 2nd favorite and Carbonite is not on the list at all. Want our help? Call 612-865-4475

Get a good antivirus program

avFree, never good. Even if you say “It’s worked well so far”…well, we just helped a client with AVAST paid and they were chock full of viruses. So yea, AVAST is not a   good program at all. What is a “good program”? Of course I says our in house support program (read more down below) and of all the paid programs on the internet, ESET is decent, VIPER is good and while this is just my opinion here (0ther techs reading this might argue or call me nuts), Microsoft’s Security Essentials and MalwareBytes together seems to have worked for us/my clients in the past.

Nowmoving ahead, we have our own in house program that way more robust than anything else, includes a cyrptolocker prevention kit (the FBI type virus that holds your computer ransom) and offers up a lot of support for Windows glitches, iTunes issues and pop up/junkware. I’m not here to pitch this, but if you want it, I won’t stop you from calling us 612-865-4475

Printer Troubleshooting 101, the Easy Stuff

| July 26, 2013 | 0 Comments

We’ve all had it happen. For whatever reason your printer has stopped working. But why now? You have an important report to get out ASAP. Well, before you take the printer to get fixed, there’s some basic printer troubleshooting you can do to speed you along. The simplest and often times best solution is a printer reboot. If after this you still need help, please schedule an appointment here.

Here are the steps:

 1.   Turn off Printer

 2.   Unplug ALL cords from back

 3.   Leave printer unplugged for 1 minute

 4.   Reboot the PC while the printer is unplugged

 5.   When the computer is back up, re-attach all the printer cords

 6.   Plugin printer

 7.   Turn on printer

  • Look for indicator lights and “ready” or “OK”
  • Is everything green/good to go? Do you see errors on the screen?
  • Test print something

 8.   If these simple steps fail, then you may be experiencing driver conflicts or other issues with the computer such as junkware (internet browser issues, Windows updates, etc)

Tried a printer reboot and still need some troubleshooting done? Call me, Lisa, today at 612-865-4475 or email me at Lisa@callthatgirl.biz!