If you can admit to any of these…we need to check you into the Betty Crocker Email Rehab clinic.
You have over 1000 emails in your inbox, 750 are unread
Worse, you have over 10,000 in your inbox, don’t make me guess who many are unread!
(worse worse…you have Google Apps and have over 30,000 in your ALL MAIL folder WOW), it happens, call me asap if so! I’ll book you right away, you are in DANGER!!!
You will open an email, read it, close it. Read it later, decide to maybe move on it. Close it. Read it later, then decide it’s not worth your precious time right now, mark it “Unread” so you remember to read it later with the other 749 unread “to do” emails later on. Those unread emails are really an “email graveyard” ya know!
You have over 100 Folders upon folders with more “unread” to do emails.
Do you have them organized by “career” or “year”. I personally don’t do either, I just dump everything into one big fast PST! let’s all drink the email hoarding Kool-Aid 🙂
You are the rule queen! Everything has a rule and the rules work, so you are more efficient! rules that are broken, don’t work and worse. Have 100’s of unread email in those.
You are a spam magnet
AOL, enough said
You love your spam and you enjoy every bit of it! Unread!
it’s my job to get you to “zero inbox rule” and that means, you leave work, you have no email. Every email is organized, tasks are created and you can have a life again. Email can suck the life out of you if you don’t know how to manage it.
Next blog…Contact Hoarders, to know one is to be proud of one.
Oh yes, there are contact hoarders too and I have found, you are one or the other. No two hoarders are the same!
Maybe you do, maybe you don’t? Many of my clients have told me over and over that when they book an appointment with me, they feel like they are booking a therapy appointment. I am guessing it’s because of the calming methods I use to get information out of them and how they manage their inbox. Or because they feel they went through a minor exorcism. Either way, at the end of our appointments, I have you thinking completely different about how you manage your email and more importantly, your email life.
If you find yourself lost in your own email on a daily basis, you may need some help with your set up.
If you can’t find important emails, you may need organizing help.
If your Outlook is getting clunky and slow, you should call me quickly because that’s a sign of it crashing.
If you have multiple email accounts and nothing syncs, there are solutions out there to help you.
Are you and your team (or just you) emailing yourself documents so you can have a copy on another computer? Stop that madness now. I know I have solutions to help you with this!
Are you an email hoarder? Can’t let anything go? I am an email hoarding specialist and work with you to learn to let go, but yet keep those emails…just somewhere else.
I have written many blogs about Outlook and helping. If you’re not sure you’re ready to book an appointment yet, please go to our search function at the top of the page and type in “Outlook” and you will find many more blogs I have done on the subject to help. Are you ready right now? Please call 612-865-4475 and ask to get on Lisa’s calendar. I’m here to help!
A lot of people like using free email accounts such as Google, Hotmail, Yahoo, etc. I occasionally use Gmail, and understand why these “free” email accounts are so appealing. What I don’t understand is that people consistently and continually get hacked, yet they continue to utilize the account. If you are one of the people who have been repeatedly hacked, you should consider paying about $50 a year to get your own paid-for email account. The fun thing about it is that you can get a domain that matches your name. Say your name is Suzy Sharpe and you’ve been using SusieSharpe@gmail.com your whole life. With your own domain, you could use Susie@SusieSharp.com or Susieisthebest@SusieSharp.com, instead. This way, your email is more secure, because it’s run through a secured server rather than one of the free ones.
The main reason free email accounts get hacked so often is because they are vulnerable to all of those annoying social media applications, like Facebook. The second biggest target is, of course, Twitter. LinkedIn actually got hacked a few months ago, too! For years, Facebook has been the main source for hackers, and the reason why is that most people log in with the exact same username and password that they do when they log into their email. So, when the hackers get their Facebook information, it’s right there to log into Hotmail or Gmail or whatever, and they will meddle with it and then takeover your account.
So, my recommendation is that people spend about $50 a year on their own email system, set up their email for IMAP, and then synchronize their email with their devices. By having their own private personal email account, the vulnerability of getting hacked goes way down, plus it adds a nice spin on their personal life. Plus, if and when they want a website, they have their own domain! It’s super simple to put up your own website nowadays.
If you happen to have a large family, we recommend that you get your own domain, such as the JohnsonfamilyMinneapolis.com, or something like that. Larger families have wanted to set up blogs, websites and other sharing opportunities, too. Family blogs are very popular and it’s a nice way to share updates from anywhere in the world.
If you would like help setting up your own personal domain for email and/or a family website and email please contact Call That Girl computer support and repair by filling out the form below or call 612-865-4475. Ask for an appointment on Lisa’s calendar and we will set up a time for a free consultation to discuss your needs!
Saturday A.M. I got an alert from Google that someone in Austria tried accessing my account on a device. Interesting…never had this happen before. I’m guessing they noticed this either by too many log-in attempts or they caught the IP address (how the computers track where we are logging in from). I logged into Gmail, read the alert and changed my password anyway. I know that no one had it but me, but I guess you can never tell.
As much as I am not a fan of using Google for business email, I am a fan of using it for free accounts over Hotmail or Yahoo because of the security. When clients call in and say they have been hacked, I have only seen one or two come in from Google, most, if not all, are from Hotmail, Yahoo, etc. I’m happy to post that with this Google suspicious email alert I got, I became more of a fan of using it for free email needs. There’s an example of the message below.
Do you know how to do these important computer-related functions? Here are the answers we promised!
1.) How do you save to a flash drive?
A: Insert your flash drive. A window should open up that opens your flash drive. If you do not get this window, then go to “Computer” or “my computer” and you will see your flash drive as a “drive letter.” Your computer is always the C: drive. Your flash drive might be the E: or F: or G: etc. Then when you go to save documents or pictures, you can find your flash drive letter in the list of places to save.
2.) Do you know how to download software, install it and use it?
A: When you download software, it usually downloads to the “downloads” folder. It’s best to always keep your downloads there so they are organized. Once a download is finished, you go to the “downloads” folder and double click the software and it’s usually just as easy as clicking the “next” button. Once installed, you can view the software by going to your start menu and clicking on “programs” and it should be listed there.
3.) How do you back up your data to a flash drive or external hard drive?
A: Save as answer #1, but you can copy and paste full folders of your pictures and documents to the flash or external drives.
4.) How do you find out if the link you’re clicking on goes to the site you intended or if it is taking you to a virus?
A: When you see the link, put your mouse on it and right click and view “properties”, then it will show you where the link actually goes. If it appears to be what you think it is, you can click on it. If it looks foreign to you, then click with caution.
5.) Do you know how to Google properly?
A: Many people try to Google their own computer repairs. Here is a tip if you are one of those folks…search for the exact problem you are having. Then read the list of searches. Try to click on only reputable websites that you recognize. If you are curious, have good Antivirus on your computer! Also, when you are clicking on the links, if you get a pop up to download software, close the box immediately, this is a virus more than likely. If you are asked on a website to download software to fix, keep in mind most are free, but want you to pay to “really fix” it and many times, those are fake as well.
6.) Do you know how to do a basic search on someone on the internet?
A: Search “name + town” in quotes, that will give you better results
7.) How do you blind copy (BCC) people in emails (So people can’t see the email addresses of others that you included in an email)?
A: Turn on BBC (meaning, you can send many people the same email, but they don’t see each other’s addresses). Some email programs have it already on, with outlook you may need to turn on the feature.
8.) How do you properly turn off your computer?
A: Go to “shut down” and shut it down. Just holding the power button is not the best way to shut it off. The power button shut downs just shuts it off without Windows helping to do it right.
9.) How do you perform a system restore?
A: Sometimes when your computer goes crazy, you may or may not have caused this problem. Either way, a simple system restore may help! What this does is take you back to a few days before it went crazy.
It may depend on what operating system you have, but you can search your computer for “system restore” and you will get a wizard that pops up. Do the restore to the date before it stopped working right. Then hit finish and it will take 10-15 minutes. After that, then see if your problem is gone or still there. If still there, you may need our help!
10.) Do you know how to find Call That Girl on Google maps and call us when you need help!?
A: Check out our website for directions, Google our name/address or just call us at 612-865-4475!
Pinning sticky notes on the side bar of New Outlook Hi folks, the sticky notes or “notes” in Microsoft Exchange, Outlook.com and older MSN accounts is not available to be pinned on the side anymore. What you can do is find the “notes” in your mailbox and right click on the 3 dots and click […]
Pinning sticky notes on the side bar of OWA Hi folks, the sticky notes or “notes” in Microsoft Exchange, Outlook.com and older MSN accounts is not available to be pinned on the side anymore. What you can do is find the “notes” in your mailbox and right click on the 3 dots and click “add […]
PPE Hosted tried to deliver your email message The rest of the message is below, but if you’re getting this in a bounce back message when you email Google and have Microsoft Exchange with GoDaddy, or are emailing someone on Exchange and the email is going to junk. What helped my last client to get […]
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened This can be a snaggy error to fix. I have seen this error for years with Microsoft Exchange. Lately the fix for me has been to delete the 16,454 KB size file in the app data folder. Usually I […]
Why is New Outlook Slow to Sync New Outlook is still new to a lot of people and while it’s fast…it can still be sluggish. Below is a list of things I look at when I help clients. I go through most of these during the onboarding of our first appointment and can figure out […]
Why is Outlook Slow to Sync Outlook Classic can be slow to synch for many reasons, below are the top things I look for when I help a client. As an expert in Outlook Classic, I go through most of these during the onboarding of our first appointment and can figure out the problem quickly. […]
Why is Outlook search not working? Good question! Here are some answers in a bullet form (created by me not AI) and how to fix at the end! BONUS: New Outlook included! Outlook Classic Too much email Added a new PST file and it’s not done indexing Set up a new PC and Outlook isn’t […]
iCloud for Windows not synching with New Outlook If you have iCloud for Windows set up in New Outlook, you might notice a synching delay. I just helped a client who called me back to let me know about this. I told him that iCloud on the browser and phone update automatically but there might […]
How to block junk or spam in Microsoft 365 from never hitting your inbox or junk folder In Exchange admin in Microsoft 365, you can setup server rules that will block emails so it doesn’t even hit your junk mail. I watch my junk mail folder like a hawk as sometimes my clients emails will […]
New Outlook Stuck On Loading People If you launch New Outlook and you click on the people icon and see the “loading people” loop, you can remove the account from New Outlook and add it back in. Something with the account is not connected correctly. Usually based on an update from Gmail or Windows or […]
Outlook setup for iCloud for Windows Error This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile. Here is how you can fix this and get your […]
Network Solutions Migration Help I’m starting to get many calls from folks about needing help leaving Network Solutions (NS) as an email provider. As NS only offers email through a POP or IMAP account, my Outlook clients have local calendars and contacts and need help setting up 365 accounts and migrating all the data to […]
New Outlook Features for Gmail Users Just like my post last week about amazing changes coming ahead for Outlook Classic users, the Gmail crowd gets it’s own post. I have come up with a nice list of changes they will enjoy, or so I think anyway. This comes from the clients asking questions such as […]
New Outlook Cannot Add a New Email Without a Microsoft License This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would […]
Microsoft Access not emailing from New Outlook I helped a client this past week and we could not get MS Access to email from New Outlook. The client really loves New Outlook so I created a solution for him that works but not through New Outlook. I launched Outlook Classic, pinnned to his task bar. […]
How many PST files can you add to New Outlook Question that live rent free in my head 😂 Back when I was doing all my first round testing of the technical limits of New Outlook, adding in PSTs was not available. Today I helped a client and his request was “I want to use […]
Where are the DNS records located in Wix I titled this exactly what I was searching for and could not find it so I thought I’d share. I used the search area in Wix, typed in MX and it took me to this link. You can click on the 3 dots at the far right […]
Hi Folks! Teresa Cyrus joined me this week to discuss the hot topic “How to quit ChatGPT for Microsoft Copilot”. In the podcast we discuss how we use AI and how we are moving over to Copilot. Many good examples on things we search for that are easy to change for Copilot. Direct link to […]
Google WorkSpace Sync For Contacts Stopped Working with Outlook Desktop This is a known issue and has been a trending issue for many months now. Many online articles will point you to turning off contacts in the sync settings but for my clients, that wasn’t a good option as they need their contacts to be […]
Microsoft Teams button missing from Outlook Classic Desktop Calendar Common problem these days. Microsoft offered Teams to anyone awhile back, so many of my clients have found they can use it to attend meetings but to schedule meetings, it’s not functioning in the app or in Outlook Classic calendar. The reason is that they are […]
iCloud encountered an error while trying to connect to the server I’ve seen this error now a few times. Each time, different ways to resolve it. For this client, it was resolved by removing McAfee and web extensions. The web extension was causing it not to connect and while it might seem odd, most antiviruses […]
iCloud for Windows not showing step 5 to set up calendars and contacts in Outlook This is a snaggy error. I troubleshoot iCloud and Windows often and finally after two hours of working every angle, I figured out why step 5 was not showing up. The client got an error log that said something about […]
How to Fix the Outlook Desktop “Just a Moment” Loop After MFA Setup I had a client call in, his Outlook desktop would pop up a window to login, put in his password, then MFA and then just sit and spin in a loop. Would not connect Exchange to Outlook. After reviewing a few things […]
Microsoft Outlook Exchange and DNS Records Explained I’m not a DNS expert, but here is my story for today. Before I start, what you really need to know is at the end of the article. Feel free to read this article if you enjoy storytelling. Most of us in IT have heard the joke: “It’s […]
Something Went Wrong We ran into an error – Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException I came across this error trying to launch New Outlook for a client. After reviewing, the typical searches online were already tried and failed, so I read deeper and found that this fix works. Go to this folder in File Explorer: You can delete the […]
Outlook Not Sending Emails? Your VPN Might Be the Problem I’m not a VPN expert: But here’s my story today. Many of my clients are calling in with oddball problems with Outlook and programs needing the internet. For the past few months, the #1 suspect is VPN and very strong firewalls. McAfee, Norton and Malwarebytes […]
GoDaddy Microsoft 365 Pros and Cons: What Small Businesses Need to Know This article is for solo business owners and small companies who are considering GoDaddy, are current GoDaddy customers, or are thinking about leaving GoDaddy’s Microsoft 365 management. Take note: if you are currently using GoDaddy for basic email and Office and everything is […]
Eight Mailboxes in Outlook: What’s Really Causing the Slowdown Believe it or not, many of my clients have eight or more email accounts in Outlook. When I take on these clients, I know they are super users of Outlook. Meaning, they usually know a lot about their accounts and profile set up. One thing they […]
iCloud encountered an error while trying to connect to server Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using […]
iCloud Connection Error Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using McAfee, it was the culprit. Once he […]
How to change the order of accounts in New Outlook Hi folks! When I first started doing articles about New Outlook, there were so many things we could not change and the order of accounts was one of them. Now you can go to the settings in New […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]
This message could not be sent Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full. This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator. Your message did not reach some or all of the intended recipients. Too long/didn’t read: The above content is all with this […]
Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full. This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator. Your message did not reach some or all of the intended recipients. Too long/didn’t read: The above content is all with this error: The account for Microsoft needs […]
New Outlook Accounts are grayed out cannot remove Long title, big problem! I have now seen this twice. This error usually is found when you add email accounts and the inbox is flickering gray lines. Same resolution. Here is what I did, should work for you: I tried to remove the account, it was gray […]
New Outlook Gmail has flickering gray lines in inbox emails not loading Long title, big problem! I have now seen this twice. Client has all the emails setup but the inbox is flickering gray lines. Here is what I did, should work for you: I tried to remove the account, it was gray also, could […]
New Outlook Cannot Add a New Email Without a Microsoft License This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would […]
Where are search folders in New Outlook? Right now, that function is not available. It is on the roadmap for November 2025! I know it’s a favorite for inbox searchers, so keep an eye out and in November it should be added to your New Outlook. If you are new to “New Outlook”, You can […]
New Outlook Adding a Signture to Calendar Events This is currently not an option but look for it in December of 2025! This feature is on the Microsoft Roadmap. Once launched, you should be able to add the signature just as you did in Outlook Classic. If you are new to “New Outlook”, You can […]