Tag: How to do remote support

Call That Girl’s Guide to Remote Support

| February 18, 2014 | 0 Comments

Thank you for checking out my eBook pages! It has been moved to this page, please follow thanks!

http://www.callthatgirl.biz/publications

How To Remove a Virus Remotely

| February 9, 2013 | 0 Comments

3 “How to” ebooks to help you and your computer repair business succeed!

Call That Girl’s Guide to Remote Support $29

Call That Girl’s Guide to Social Media $10

Call That Girl’s Manual of Operations $20

Or buy all three for $49

Have you been struggling with learning how to do remote support or how to remove a virus remotely? I have given you many examples and offer step by step learning techniques for computer repair technicians. Not only does this eBook uncover virus removal techniques but allows you to learn how to start up your own service. It should pay for itself with just one call!

This eBook is an informational and educational document created for computer repair owners or technicians. It is not advised the general public purchase it to learn how to remotely remove a virus.

Welcome to Call That Girl’s Publications Page. Lisa has written three different guides to help you prosper with your computer repair business. All three eBooks are packed with different information to help your business with operations or succeed with social media, or learn remote support, which brings you in new clients and unlimited sales opportunities! Lisa has built a national remote support repair and support business with using the ebooks that she created and still uses in her business on a daily basis. All three are important to a growing computer repair company.

60 day Guarantee

If this ebook set doesn’t help you or your business grow and prosper just email us and you will receive a full no questions asked refund. Is that likely? We so rarely get refund requests!

Reminder:

Updates all all three ebooks will be done in the spring of 2013.

You will get a free updated version if you buy these sets now.

The Remote Support eBook update will include the following:

  • Cloud Application Support
  • New upsells that sell BIG
  • New packages we are offering
  • Prepaid plans that pay off

The Social Media Guide update will include the following:

  • A PDF of 170 pages of technical blogs (300+) you can use for content building/sharing via your social media shares
  • Easy SEO keyword and descriptions that work for us locally
  • SEO Title Tags for Computer Repair businesses that bring in the ranks!

The Manual of Operations update will include the following:

  • Updates on most of the processes we have and procedures
  • Everything is getting an update, we have grown quite a bit since I published the last edition and have more to add!

Read more…

Call That Girl’s Guide to Remote Support

UPDATE: The third edition of Call That Girl’s Guide to Remote Support will be available by the end of January. 2013. If you buy now, you will receive the new version at no additional cost! + new bonus sections on easy ways to add good SEO to your website + a copy of my blogs in a word document to edit yourself!

Most purchased eBook in the series…

Call That Girl’s Guide to Remote Support

A must buy for those entrepreneurs seeking new services to add to their growing companies!

In this 60 page guide you will learn step by step instructions on how to add remote support as a new service line to your business

  • Learn customer service tips and interview strategies that help you turn more onsite clients into remote clients
  • Checklists for proper setup of tools to get going with your remote support services
  • Instruction on how to set up your remote tools
  • Up-sell opportunities to help earn affiliate income based on sales from online products
  • Expand your client base to outside your area
  • How to work with virus removals remotely (even with no internet connection)
  • Earn your cost back in 1 or 2 remote support jobs
  • Marketing tips
  • 22 point and 10 point checklist for full and express cleanings

Click here to buy now –> Call That Girl’s Guide to Remote Support $49

Call That Girl’s Guide to Social Media

Call That Girl has the answers you need in a short, easy to follow 29 page ebook. Perfect for the solopreneur, entrepreneur, small business, hobbyist, or medium sized businesses; in this 29 page book, you will learn the basics of social media, effective social media strategies and best practices for face to face networking. Not intended for beginners, this book is a tool for those who are familiar with social media but not sure of the best way to optimize it for business.

  • Check out the chapters…
  • Read the Tips and Tricks (things that I had to learn the hard way)
  • Social Media Resources (people who can help you)
  • Face-to-Face Networking (in- person and things you need to learn to bring it all together)
  • An Explanation of How Social Media Works! (how I do my social media)
  • Things You Will Need to Use Social Media (stuff that I had to buy or purchase to do this social media stuff)
  • The Big Tools of Social Media (the online websites and tools that I use to make this all work!)
  • Your Social Media To Do List (things that I recommend you do every day to make this work!)
  • How to do a Social Media Blast (things you should do when you have things to tell everyone! Special Stuff)

Click here to buy now –> Call That Girl’s Guide to Social Media $10

Call That Girls’ Manual of Operations

If your company is moving to the next level of growth and is in need of a business operations manual, purchasing the template I created for my own company will save you a lot of time and energy. I have outlined the most important features of a manual, you need to just edit in your own information and make appropriate changes. You will receive the manual in a Microsoft Word document, ready to go!

  • What’s our story
  • Our Mission
  • Our Vision
  • Locations Hours
  • Staff information
  • Outside Vendors
  • Voicemail instructions Services
  • Call That Girl Employee and Client Terms and Conditions
  • Call That Girl Business Information
  • Call That Girl Product and Pricing
  • Call That Girl Employee information
  • Human Resources Policies
  • Hiring Processes
  • New Hire training program
  • Employee Job Descriptions
  • Opening Procedures
  • Closing Procedures
  • Client Process and Procedures
  • How to talk to a client
  • How to intake a client in the store
  • How to outtake a client in the store
  • Tech Sheet for Mac Support
  • Tech Sheet for PC support
  • Tech Sheet for In Store
  • Technician Remote Procedure Cleaning checklist

Click here to buy now –> Call That Girl’s Manual of Operations $20

Want a deal on all three? Just $69

Buy Now

Call That Girl’s Guide to Remote Support $29

Call That Girl’s Guide to Social Media $10

Call That Girl’s Manual of Operations $20

60 day return policy if you are not satisified!

Testimonials

Chris Michalec, Parkway Technology Solutions–When I purchased Lisa’s Guide to Remote Support ebook, I wasn’t expecting to learn much I didn’t know. We have been offering remote support in one form or another since we opened over four years ago. We have provided it to residential and small & medium business clients. Boy was I wrong about not learning anything!

Her book is well written, but, most importantly, packs quite a bit of useful knowledge. I planned to read a section or two before bed the night I purchased it, but I ended up reading it completely that night. I’ve since read it a couple more times and have referred to it even more than that.

It is a wonderful resource that gives the essential info any technician needs to effectively offer remote support. I picked up quite a few pointers, particularly in client interaction, that we have already incorporated in our business. In short, this book gives the best practices from a “in the trenches” perspective.

I will close by saying that if you aren’t offering remote support, you are missing out. And I know of no better way to get started the right way than by investing in Lisa’s Guide to Remote Support.

Richard Ashby “On Call PC Solution”–Thank you!!! I am inspired by your success. I do a lot of remote support at work (I am like an assistant with more responsibility). I have wanted to add remote services to my business model (On Call PC Solutions) but I have never got around to doing it, because I wasn’t sure exactly how to go about it. Anyway, I heard you on Podnutz and read about you on Technibble. Bryce is going remote!!! And I asked a couple of my customers what they thought about it, and they seemed to think it would be a good idea too (these are also my end users at work who I remote with anyway). I am looking forward to eating this book up and using your methods as a template. Anyway, thank you for making this material available.

Jon May, The Laptop Medics –“The Call That Girl Remote Support eBook really made me think twice about Remote Support. I decided to open a dedicated remote support company and using the business practices of an already successful company, The Laptop Medics has now grown to five staff in two locations. I would highly recommend the Remote Support Guide if you’re looking to seriously get into over-the-internet support. I know my business wouldn’t be the same and I wouldn’t have grown as much if it weren’t for Lisa’s book.

Jon Campbell Online Geek–When I heard that Lisa had written a book on remote support, I knew that I had to have it. From the moment that I bought the book, I began to read it and was amazaed at how much info was in there. I thought that I had everything in place for remote support but Lisa has shown me so much to remote support that I never even considered! From insurances, to conversation topics to software suggestions, I loved the book and I love Lisa’s passion for what she does! She is an inspiration! Thank you Lisa!!

Still there? Still not sure? Listen to Lisa on the Podnutz network. Lisa has been on Podnutz Daily a few times.

Listen to her shows and come back later and decide.

Podnutz Interview

Lisa’s show BAMCast

Step by Step Guide to Remote Assistance

| December 9, 2012 | 0 Comments

 

Computer Repair Ebooks and Guides

all5guidesimage

Or buy individually by clicking on the links below!

Or buy individually by clicking on the links below!

 

The Remote Support Guide Offers

  • A step by step guide to setting up your business to have a successful remote support business
  • Tips and information on how to service your clients remotely
  • How to increase your daily sales with new services, prepay tickets and daily monitoring plans
  • Includes templates for email booking appointments, client & project agreement forms, terms and conditions, small business proposal, pricing guidelines and scheduling appointment forms.

*NEW* The SEO for WordPress Guide Offers

  • 12 page PDF, workbook style
  • Learn 10 steps to do yourself with easy to follow guided steps with screenshots
  • Proven tactics you can use over and over again
  • The perfect workbook to do in your free time
  • Learn how to track your results
  • Examples of day to day blog posts to continue with after you have done the first 10 blog posts

The Manual of Operations Offers

  • 40 page document
  • Delivered as a Microsoft Word Template, easy for “cut and pasting” your business name into the document
  • Standard operating procedures
  • Employee conditions for employment
  • Job descriptions
  • Human Resources policies
  • Much more…

The Social Media Guide Offers

  • 29 page workbook style
  • Great tips and tricks that I learned the hard way
  • Easy to understand steps on how to push out social media messages
  • Newsletters, blogging and WordPress information
  • Toolkit information you will need and other things you will need to use social media
  • A social media to do list
  • How to do a social media blast

The Guide to Microsoft Exchange Migrations Offers

  • 22 page PDF
  • Step by step instructions on how to do a migration without tools with screenshots
  • Learning how to back up current mailboxes, calendars and contacts
  • Learn how to update the DNS for migration
  • Importing mail/calendars and contacts into new server
  • Aftercare lists
  • How to sell administrative support tickets

satisfaction_guarantee

all5guides

Or buy individually by clicking on the links below!

Call That Girl’s Guide to Remote Support $29

Call That Girl’s Guide to Microsoft Exchange Migrations $19

Call That Girl’s Guide to SEO for WordPress $15

Call That Girl’s Manual of Operations $10

Call That Girl’s Guide to Social Media $5

Testimonials

Davena Stowers “Stowers Computer Services” I knew with my new shop opening I need something to help me market the new location and Google was of course my first choice. I saw Lisa’s post on Technnibble about her SEO magic tricks and that she had a new tutorial coming out, so I offered to test her theories. Lisa spent some time with me to get it setup, but once it was setup, I saw rankings in just 7 hours and a few days later, I got my first call. I’m now ranked on page 1 or page 2 of my keywords and locations, time well spent learning her tricks!

Chris Michalec, “Parkway Technology Solutions”–When I purchased Lisa’s Guide to Remote Support ebook, I wasn’t expecting to learn much I didn’t know. We have been offering remote support in one form or another since we opened over four years ago. We have provided it to residential and small & medium business clients. Boy was I wrong about not learning anything!

Her book is well written, but, most importantly, packs quite a bit of useful knowledge. I planned to read a section or two before bed the night I purchased it, but I ended up reading it completely that night. I’ve since read it a couple more times and have referred to it even more than that.

It is a wonderful resource that gives the essential info any technician needs to effectively offer remote support. I picked up quite a few pointers, particularly in client interaction, that we have already incorporated in our business. In short, this book gives the best practices from a “in the trenches” perspective.

I will close by saying that if you aren’t offering remote support, you are missing out. And I know of no better way to get started the right way than by investing in Lisa’s Guide to Remote Support.

Richard Ashby “On Call PC Solution”–Thank you!!! I am inspired by your success. I do a lot of remote support at work (I am like an assistant with more responsibility). I have wanted to add remote services to my business model (On Call PC Solutions) but I have never got around to doing it, because I wasn’t sure exactly how to go about it. Anyway, I heard you on Podnutz and read about you on Technibble. Bryce is going remote!!! And I asked a couple of my customers what they thought about it, and they seemed to think it would be a good idea too (these are also my end users at work who I remote with anyway). I am looking forward to eating this book up and using your methods as a template. Anyway, thank you for making this material available.

Jon May, “The Laptop Medics” –“The Call That Girl Remote Support eBook really made me think twice about Remote Support. I decided to open a dedicated remote support company and using the business practices of an already successful company, The Laptop Medics has now grown to five staff in two locations. I would highly recommend the Remote Support Guide if you’re looking to seriously get into over-the-internet support. I know my business wouldn’t be the same and I wouldn’t have grown as much if it weren’t for Lisa’s book.

Jon Campbell “Online Geek”–When I heard that Lisa had written a book on remote support, I knew that I had to have it. From the moment that I bought the book, I began to read it and was amazed at how much info was in there. I thought that I had everything in place for remote support but Lisa has shown me so much to remote support that I never even considered! From insurances, to conversation topics to software suggestions, I loved the book and I love Lisa’s passion for what she does! She is an inspiration! Thank you Lisa!!