Tag: Microsoft 365 Expert Consultant

How much are Microsoft Consultants Charging

| November 8, 2026

How Much Are Microsoft Consultants Charging?

Some clients ask this question right away and some wait a bit to find out more how I can help. When they find out, some say “let’s get started!” and some say “Oh, that’s a bit more than what I wanted to pay”.  I get it, my rates are a bit higher as they should be for an expert. A generalist focused on Outlook is a rare find and when folks tell me it’s a bit more than what they thought, I tell them to call me back if they change their mind. Time is money, when you hire me, you’ll get fast results and managed expectations. My rate puts you back in business faster. My hourly rate is $299 for regular Outlook support and $325 for 365 Admin help. Here’s what goes into that rate and why my clients hire me. I also offer on-demand support, no contracts and hourly blocks you can buy for future help for you and your team.

You can call me at 612-865-4475 or email lisa@callthatgirl.biz

If you’re looking for a Microsoft consultant, you may be wondering why one person charges less than another, and what you’re actually getting for your money. The answer depends on their experience, specialty, and the work you need done. General computer support, Outlook troubleshooting, and Microsoft 365 administration require different skills. When comparing prices, look at whether the consultant regularly solves the kind of problem you have.

You’re Paying for Decades of Experience

I’m Lisa Hendrickson, the person behind Call That Girl. I have more than 30 years of technical support experience, have supported email since 1996, and am a Microsoft MVP for Outlook. Outlook and Microsoft 365 are my specialties. I work with confusing accounts, email delivery problems, migrations, calendar and contact issues, and the settings behind the scenes that keep your business running. That experience helps me recognize patterns, ask useful questions, and make informed decisions about what to check next.

The Right Questions Can Save Hours

By the time someone calls me, they may have already spent hours searching Google, asking AI, contacting support, or trying fixes that didn’t work. Sometimes those attempts have made the situation more complicated. I want to know what happened before the problem started, what has already been changed, where your data is stored, and which accounts are involved. What looks like an Outlook problem could involve your email provider, Microsoft 365 tenant, DNS settings, or a personal account being confused with a business account. Understanding that history is part of the work. It helps me choose the next step and identify risks before making changes.

Protecting Your Data Is Part of the Job

Before rebuilding an Outlook profile or moving email, I need to understand where your information lives. Are your calendar and contacts syncing with a server? Do you have local PST files? Is anything stored in folders marked “This Computer Only”? Do you have a usable backup? A troubleshooting step that works for one person may put another person’s local data at risk. My rate reflects the judgment needed to evaluate your setup and explain the options.

When AI Can’t Help, You Can Call a Human

AI can be useful, but following troubleshooting instructions can become overwhelming—especially when the results don’t match what you see on your screen. I provide remote support so we can review your actual setup together. You can explain the situation, ask questions, and have an experienced person work through it with you. You don’t have to become a Microsoft 365 expert to get back to work.

No Contracts, Just Help When You Need It

I offer hourly, on-demand support without a long-term contract. Same-day appointments may be available, and prepaid support options are available for clients who need ongoing help. Some issues are resolved quickly. Others require investigation, testing, or coordination with another provider. I won’t promise every problem is a five-minute fix.

My rate reflects the experience, care, and personal attention I bring to your problem. If you’re spending more time troubleshooting Outlook and Microsoft 365 than running your business, Call That Girl can help.

Hire a Independent Microsoft 365 Consultant

| September 6, 2026

Hire a Independent Microsoft 365 Consultant

Hi Folks, I’m Lisa Hendrickson do this exact work you are looking for. I’m an experienced by-the-hour technician and consultant. Here are 5 reasons why hiring a consultant on your own has benefits for you with getting support for you 365 needs:

  • Personalized help without corporate runaround. You work directly with me who learns your business, computers, accounts, and ongoing Microsoft 365 issues.
  • Faster troubleshooting and answers. I can begin diagnosing Outlook, email, licensing, OneDrive, and account problems without multiple support transfers.
  • Lower costs and fewer unnecessary subscriptions. I can help identify duplicate licenses, unused services, incorrect plans, and Microsoft 365 subscriptions you may be paying for twice.
  • One expert who understands the entire setup. Instead of treating each problem separately, an independent consultant can review Microsoft accounts, Windows logins, Outlook, Exchange, OneDrive, security, and the Microsoft 365 Admin Center together.
  • Flexible support designed for small businesses. You receive practical, one-on-one help without hiring full-time IT staff or signing a long-term managed-services contract.
  • I’m also fun to work with. I strive to make every call a great experience. I’m always on time as well. And I pick up the phone and am fast to respond to email during the business day.

How my services work:

  • 10-min consult to see if we are a right match to help you get to your goals and solutions you’d like
  • Onboarding appt, figure out your issues and I continue to work on the issues or we sometimes need to find a new solution (move to Exchange or move off GoDaddy, etc). If for some reason it turns out I’m not the right technician for you, I can either try to find you a referral (common for some Microsoft issues) or you can call Microsoft direct. I work as a fair biller, if I can help, then I’ll refund the time left or you can save to use at another time. Most clients end up keeping the time on the paid hour because they do use it later.
  • I’ll try to soft quote you a time to get the work completed. Sometimes a 1-hour turns into a 3-hour project if you want solutions to make the goals happen.
  • You approve and we can continue during that appointment or schedule for another time.

As no two clients have the same issues, it’s hard for me to give a hard quote but I am good at gauging time needed.

I offer no contracts, by-the-hour billing and strive to have a great experience with you.

If you’d like to discuss your issue, please fill out the form below.

 

Hire an Independent Microsoft 365 Consultant

| August 8, 2026

Hire an Independent Microsoft 365 Consultant

Hi Folks, I’m Lisa Hendrickson do this exact work you are looking for. I’m an experienced by-the-hour technician and consultant.

How my services work:

  • 10 min consult to see if we are a right match
  • Onboarding appt, figure out your issues and I offer solutions
  • I’ll try to soft quote you a time to get the work completed
  • You approve and we can continue during that appointment or schedule for another time.

As no two clients have the same issues, it’s hard for me to give a hard quote but I am good at gauging time needed.

I offer no contracts, by-the-hour billing and strive to have a great experience with you.

If you’d like to discuss your issue, please fill out the form below.