I’m Lisa Hendrickson and folks hire me to help with complicated Outlook PST issues. As a Microsoft Outlook Expert with nearly 30 years of hands-on experience, I specialize in repairing, organizing, and managing PST (Personal Storage Table) files for individuals and small businesses. I help clients dealing with over-limit PST files, broken or corrupted data files, slow Outlook performance, missing emails, and years of unmanaged archives spread across multiple devices. My services include PST repair, cleanup and organization, splitting and merging oversized files, recovering damaged or inaccessible PST data, and resolving issues caused by files that exceed recommended size limits. I also handle importing PST files into Microsoft 365 and Exchange Online, and transitioning “This Computer Only” data into a properly configured server-based environment.
For users coming from POP and IMAP setups, I ensure all historical email, contacts, and calendar data stored in PST files is preserved, organized, and accessible in the new system. Whether your PST file is over limit, broken, won’t open, or simply out of control, I provide clear, efficient solutions to protect your data and get Outlook running smoothly again.
Use the form below to get in contact, I offer a free 10 min consult to review your project and offer a soft quote.
I’m Lisa Hendrickson and folks hire me to help with complicated Outlook issues. As a Microsoft Outlook Subject Matter Expert (SME) with nearly 30 years of real-world experience, I specialize in troubleshooting, configuring, and optimizing Outlook across all environments, including Outlook Classic, New Outlook, Microsoft 365, Exchange Online, POP, IMAP, and hybrid setups. I work directly with small business owners, executives, and independent users who need expert-level help with complex Outlook issues like profile corruption, search failures, syncing problems, PST management, multi-account configurations, and performance bottlenecks.
My expertise goes beyond basic support. I understand how Outlook behaves across desktop, web (OWA), and mobile, and how it connects to the underlying Microsoft 365 tenant, Exchange server, and email delivery systems (SPF, DKIM, DMARC). Whether you’re transitioning from Outlook Classic to New Outlook, cleaning up years of fragmented email accounts, or trying to make sense of inconsistent behavior across devices, I provide practical, efficient solutions tailored to your setup. If you’re looking for a true Outlook SME who understands both the technical backend and the real user experience, I help you get Outlook working the way it should, reliably, securely, and without the confusion.
Use the form below to get in contact, I offer a free 10 min consult to review your project and offer a soft quote.
I’m Lisa Hendrickson and folks hire me to help migrate their email from POP, IMAP and Onprem servers to Microsoft 365 Exchange. With nearly 30 years of hands-on experience in email systems and Microsoft Outlook, I specialize in seamless Exchange migrations for small businesses that need it done right the first time. Whether you’re moving from POP, IMAP, or an on-premises Exchange server, I handle the full transition into Microsoft 365 and Exchange Online with a focus on data integrity, minimal downtime, and a clean, user-friendly setup.
I work directly with business owners and small teams who are managing their own Microsoft 365 environments and need expert-level guidance without the complexity of a full MSP contract. My migration services include mailbox and data transfer, PST management and cleanup, account restructuring, DNS updates (MX, SPF, DKIM, DMARC), Outlook profile configuration, mobile device syncing, and post-migration support to ensure everything works the way it should.
I also help untangle mixed environments, POP and IMAP accounts scattered across devices, outdated Outlook profiles, or partial migrations that were never fully completed and bring everything into a properly configured Exchange environment that supports modern collaboration tools like Outlook, Teams, and shared resources.
For larger organizations or enterprise-level migrations, I partner with trusted providers and can refer you to the right team while still consulting on strategy if needed. If you’re ready to move off legacy email systems and into a reliable, modern Microsoft 365 setup, I make the process straightforward, efficient, and tailored to how your business actually works.
Use the form below to get in contact, I offer a free 10 min consult to review your project and offer a soft quote.
I’m Lisa Hendrickson and folks hire me to help fix and configure their Outlook IMAP accounts. As an Email IMAP Expert, I provide hands-on support for configuring, troubleshooting, and stabilizing IMAP email accounts across Microsoft Outlook, mobile devices, and third-party platforms. From resolving common issues like (This Computer Only) folders, slow syncing, missing emails, duplicate messages, and Sent Items not updating, to fixing deeper problems with folder mapping, authentication, and cross-device inconsistencies, I work through real-world IMAP challenges that most businesses run into. I also help clients understand how IMAP actually stores data, where risks exist with local files and backups, and why IMAP often breaks down in business environments.
For companies ready to move forward, I specialize in migrating IMAP accounts to Microsoft 365 Exchange, ensuring clean data transfers and a more reliable long-term setup. Whether you need a quick fix, a full cleanup, or guidance on when to move away from IMAP entirely, I offer practical, expert-level support tailored to small business owners and teams managing their own email systems.
If you’d like to talk, please use the form below to schedule a 10 min consultation.
How my expertise can help you
As a highly skilled technician and Microsoft Outlook expert, I offer email and Outlook repairs and configuration, as well as email migrations to Microsoft 365. In the legal field, I’m available for expert search, e-discovery and investigations requiring data recovery.
My expertise goes beyond the technical. In two decades of working with users and companies on Outlook and other 365 products, I’ve become not just a software specialist but a bit of a behavioral specialist. Knowing how people think, react, and work with these products gives me a huge advantage in setting up Outlook and configuring other complicated systems. Understanding how people tend to manage their own data also helps me in finding and recovering missing data, whether intentionally destroyed or deleted by accident.
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