Running a nonprofit is enough work without trying to figure out why Microsoft 365 is asking for another login, who controls your account, or whether your nonprofit subscription is still active. Then there are the everyday questions about email accounts, licenses, billing and who has permission to make changes. I’m Lisa Hendrickson, owner of Call That Girl and an independent Outlook and Microsoft 365 consultant. I help nonprofit organizations sort through confusing accounts, troubleshoot email problems, and understand what they have and what needs attention. If you obtained Microsoft 365 through TechSoup and need an experienced human to help put the pieces together, that’s where I come in. Or I can help you with your regular Microsoft 365 licensing to transfer to Tech Soup, or just help in general.
I start by listening to the story and reviewing your existing setup. Who created the accounts? What changed? Which logins still work? What notices have you received?
From there, I can help troubleshoot Outlook, review Microsoft 365 administration and licenses, investigate email delivery, assist with account recovery, and identify the next steps for problems that require Microsoft or TechSoup support. If you need to open a support case, I can help explain the technical issue and organize the information needed. Eligibility decisions remain with the applicable program, but I can help you understand the request and navigate the process.
I offer nonprofit pricing for organizations that need help with Outlook and Microsoft 365. Contact me to discuss your needs and available pricing options. No contracts required. I’m an independent consultant. I do not work for TechSoup or Bask. When you hire me, you work directly with Lisa Hendrickson, an Outlook and Microsoft 365 expert/MVP with more than 30 years of technical support experience.
From confusing accounts and subscriptions to email delivery, account recovery and Outlook troubleshooting, I investigate the problem, explain your options, and help you move forward.You do not need to understand every Microsoft portal before asking for help. You also do not need to keep following AI instructions when you are unsure which account they apply to. I provide remote, hourly consulting with no ongoing contract required. Whether your nonprofit needs help with one confusing issue or a review of its Microsoft 365 setup, contact me using the form below.
Call That Girl provides independent consulting and is not affiliated with TechSoup or Microsoft.
Running a nonprofit is enough work without trying to figure out why Microsoft 365 is asking for another login, who controls your account, or whether your nonprofit subscription is still active. Then there are the everyday questions about email accounts, licenses, billing and who has permission to make changes. I’m Lisa Hendrickson, owner of Call That Girl and an independent Outlook and Microsoft 365 consultant. I help nonprofit organizations sort through confusing accounts, troubleshoot email problems, and understand what they have and what needs attention. If you obtained Microsoft 365 through TechSoup and need an experienced human to help put the pieces together, that’s where I come in.
I start by listening to the story and reviewing your existing setup. Who created the accounts? What changed? Which logins still work? What notices have you received?
From there, I can help troubleshoot Outlook, review Microsoft 365 administration and licenses, investigate email delivery, assist with account recovery, and identify the next steps for problems that require Microsoft or TechSoup support. If you need to open a support case, I can help explain the technical issue and organize the information needed. Eligibility decisions remain with the applicable program, but I can help you understand the request and navigate the process.
I offer nonprofit pricing for organizations that need help with Outlook and Microsoft 365. Contact me to discuss your needs and available pricing options. No contracts required. I’m an independent consultant. I do not work for TechSoup or Bask. When you hire me, you work directly with Lisa Hendrickson, an Outlook and Microsoft 365 expert/MVP with more than 30 years of technical support experience.
From confusing accounts and subscriptions to email delivery, account recovery and Outlook troubleshooting, I investigate the problem, explain your options, and help you move forward.You do not need to understand every Microsoft portal before asking for help. You also do not need to keep following AI instructions when you are unsure which account they apply to. I provide remote, hourly consulting with no ongoing contract required. Whether your nonprofit needs help with one confusing issue or a review of its Microsoft 365 setup, contact me using the form below.
Call That Girl provides independent consulting and is not affiliated with TechSoup or Microsoft.
