Tag: virus removal minneapolis mn

Cryptolocker Removal Minneapolis Minnesota

| October 23, 2014

cryptolockerIf you are out Googling for help on removing the Cryptolocker virus or any of the variants, , we can help. Our onsite tech is knowledgeable on removing the virus from your computer. We might be able to also decrypt your files. This is always a gray area, but we try our best.

The image to the right is an example of what Cryptolocker can look like after you’ve been infected.

Fill out this form to contact us today or call 612-865-4475

 

 

 

 

Can you download Firefox without junk?

| August 8, 2013 | 0 Comments

Many times when people download software onto their computer they accidentally download software which may contain viruses or other malware or just be more junk to gum up their PC.  The people that place the links on the download page are often tricky about it so you’re never sure what you’re going to get. Here’s my experience with getting junk software while downloading Firefox.

Tonight I was wondering why Firefox wasn’t installed on my laptop so I went to download it. Unfortunately, (as I know better) I Google’d “Firefox” and clicked on the top ad. Dumb idea, I was sent to a pop up to download and wasn’t paying attention.

Here is the ad I clicked on (notice, not the Firefox real page)

 

 

 

 

Then I got this window…which includes JUNK…aka. AVG. I knew something was up here. This is why so many people are getting redirects and what not. You’re installing more software than you asked for. Be leary! I picked custom and then actually stopped the download and install.

 

 

 

 

 

 

 

If you have more questions about using Firefox, uninstalling unwanted software or another IT or business technology support issue you need help with please schedule an appointment with Call That Girl, today!

How many Internet browsers do you need?

| August 1, 2013 | 0 Comments

Did you know that there are currently 5 major web browsers on the market? Most people know about Internet Explorer (IE) and maybe Chrome due to Google’s influence. But Opera, Safari and Firefox also have a large share of the market.

Really? Two? Three? Four? Five? Why do you need so many? I ask because almost all of my clients now use three browsers. Internet Explorer, Firefox and Chrome.  Back before Chrome, it was mostly IE and Firefox competing…they said “Use Firefox, it’s more secure and fast”…not anymore. Then came Chrome, they said the same thing “It’s more secure and faster”…not anymore. Might be faster, but it’s not so safe in regards to installing 3rd party software and I have found it allows more junky extensions and redirect pages than any other browser out there.

So back to my question, how many do you need? I need one. I’m a die hard Internet Explorer gal here. I do have three browsers on my computer for testing and Googling. But I could live with just one. And when I say I use one, I just use Internet Explorer, all day everyday. Sometimes when I am working with someone, they will say “It doesn’t work on my computer” and I say “What browser are you in”….yep, not every browser works the same on every computer, so yeah…I get it, why you need more than one. But for day to day, use just one is what I recommend.

 

Now the reason I am asking how many do you need or use is because of this…when a redirect toolbar gets loaded into a computer (usually downloaded by you unknowingly), it normally installs into all three browsers. I know to remove it from all three, but sometimes other things break while fixing this…such as flash. On occasion, one of the browsers just isn’t going to work the same as it did and on occasion I have to ask the client to just use one browser because I have put in time to fix one (that they don’t use often, and it keeps breaking, usually because they install more 3rd party software after I did a redirect removal believe it or not!).

My job sometimes never ends 🙂

If you have any questions or IT support needs don’t hesitate to contact Call That Girl today by scheduling an appointment here!