Outlook Hotmail/MSN users, beware!

| August 25, 2009 | 0 Comments

If you are an  Outlook user that checks your email from Hotmail/MSN, you may be getting messages from Microsoft telling you to install the “Outlook Connector”. As of Sept 1, 2009….Microsoft will no longer allow you to use Outlook for checking/managing your email without the connector application.

Just a tip…I had a client over the weekend have a bad Outlook crash when trying to install this. I then decided it was time to install and I had a crash as well.   I followed the instructions to a T, Outlook would not open at all after installing. I got 2 failure reports and had to repair my computer. Yep, Call That Girl couldn’t get it to work on the first attempt.  

What are you to do now?   Back up your Outlook PST before you do anything!  You may have more than one…If you need help, feel free to call and set up an appointment for the back up.  

Should you install the Outlook connector?   If you feel confident that you have a back up, go for it. I only say this because it has the potential of loading up an old PST and putting your other email accounts at risk (like not being able to open ANY folders)  

What if the install fails? Call That Girl knows how to get your Outlook working normal again, but it’s a bit tricky and again, we require all of your data is backed up before assisting.  

How will this be fixed? We are working on this to make sure that we figure out a fix to help you folks.   

Call That Girl!…and get it fixed fast!
Computer repair and services
Lisa Hendrickson
Cell 612-865-4475 https://callthatgirl.biz

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Category: Outlook Support

About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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