Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Call That Girl offers Office 365 Expert Consulting and technical assistance to clients around the world. We offer fast same day service with no contracts. Our remote support tools allow us to remote into many computers to be more efficient.If you are a IT Professional and are looking for coaching, I am glad to help! Contact me for information on my Office 365 coaching packages.
Looking for an experienced technician? I have over 17 years of working with Microsoft Outlook and since 2010 have been migrating clients email from pop/IMAP to Exchange. Over the years, I have worked on making my migration processes better by documenting issues from the past. While no migration is 100% seamless, I learn from issues and update my notes and surveys. Technology can change very fast and having a technician who is up to date on these issues is the value you get with working with a small company. As well, I’m the only technician so the call back times during migrations are immediate. If your company uses 3rd party apps such as Gmail calendar syncing, iCloud or other programs, I am familiar with most of those and know how to export data correctly.
Tired of not being in the loop with your tech company? I also know how to manage expectations so when a technical snag arises, I communicate this with you as soon as I’m aware. My vendor AppRiver and their tech support team are top notch. They offer 24 x 7 support so if after we are done with the migration, you get continued phenomenal support with AppRiver. As well, I’m the only technician so the call back times during migrations are immediate. Finally, I am an Outlook Expert, so if Outlook is having issues during a migration, I know how to quickly resolve these issues.
To setup a consult, please use the form below. Thanks and I look forward to helping!
Office 365 and Outlook are all cloud and software based, support does not require onsite. We get asked often about why we don’t go onsite and frankly it’s not cost effective or best use of our time either. If we have to move a lot of email or backup your data, then that is hours wasted watching that process and not able to do anything else. With remote support, we stop the clock when we are not doing work on your computer. This saves you time and money.
General Outlook Repairs
Office 365
Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365 Exchange, Outlook.com, 3rd party apps.
Training
Software upgrades and transitions
Migrations
Outside consulting
Video 1 – Why Outlook is so popular, learning lessons, Outlook versions and Office 365 Home, installing, & troubleshooting
Video 2 – Set up new email accounts (pop/IMAP, Exchange, MAPI and EAS) , file types and platforms, PST and OST files,
Video 3 – Common calls I get, PST and OST repairs, fine tuning, pre-booking information and pre-work spot check
Video 4 – More Troubleshooting, Things to never go, safe-mode, repairing and reinstalling tips
Video 5 – Backup solutions, data transfers and recovery
Video 6 – IMAP and Gmail/Google Apps
Video 7 – Calendars, Contacts, Tasks and Reminders
Private Facebook Group Access – To discuss Outlook and Office 365 Troubleshooting.
“ In Lisa’s new Outlook troubleshooting series, she shares her expertise which she has learned over the past 20 years in the IT industry. She will guide you through the process of fixing Outlook problems most technicians would throw in the towel on. The series will make you more productive and save you tons of time troubleshooting and fixing the problems, so the client can get back to work and increasing your Outlook expertise and company’s profitability.
This is one of the best training sessions I have attended over my IT career and you will be amazed how little you really knew previously about the nuances of Outlook and Exchange. Along with the basic Outlook training series the troubleshooting series will give your technicians the one-two punch to create new business relationships because they will know they can fix the Outlook problems the right way the first time! Thanks to Lisa for sharing her knowledge with the IT community!”
Charles Perry
Owner Technician/PC Tech to Go
Lisa “Call That Girl” Hendrickson, Outlook Expert
I don’t treat Outlook like a program, but more like an extension of my clients personal and business lives. I will teach you how to feel the same I do about this in the video and on-going support in the Facebook groups. Too many techs treat it like another regular program, but it’s far from that. If you can perfect your Outlook skills, you will be in a good place with your clients. They will come to rely on you to keep their Outlook running and keep their business running with the least amount of downtime. Sure, clients can use the webmail, but they will hate it and want you to fix it as soon as possible.
You are learning from one of the top Outlook Expert’s in the world, Me! I have over 20 years of supporting email and Outlook in corporate and small business environments. I am a big fan of community advocacy of teaching and participating in online forums and groups. I will be in the Facebook group helping all the technicians as much as I can. I’m excited to see the other technicians jump in and help as well.
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