Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Business Contact Manager 2013

| April 23, 2015

If you are looking for Business Contact Manager 2013 support, you came to the right place!

We help clients with Business Contact Manager 2013 troubleshooting, upgrading, setup, configuration, customization, database configuration, data migration, conversion, cleanup and importation.

Our consulting services also can assist you in the deployment and installation of the Primary BCM database in a server, local peer-to-peer or work group configuration.

Troubleshooting we offer

  • Upgrading BCM 2007 to 2010/2013
  • Upgrading Business Contact Manager for Outlook 2007
  • Microsoft SQL Server
  • Backing up and restoring databases
  • Sharing database connectivity issues
  • Mobility setup
  • Migrating to BCM
  • Migrating databases from BCM

We support:

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013 Training

Business Contact Manager Training

The training and consulting we provide will teach you much more than “how” to use Business Contact Manager.  We will teach you “how” to use the various components together and “why” you would want to do this to get the most out of your CRM.

Virtual One-on-One Training.   We work with you remotely in your location, on your computer over the Internet and phone.  We offer this training and consulting in hourly increments so you pay for only for the training and consulting that fits your needs.

On-Site Training and Customization.   This training is provided to a group of employees or for one person. One-on-one training is offered in at an hourly fee. Group training is offered for a flat fee based on number of employees.

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013

Contact us today for a no cost consultation

Business Contact Manager Consultant

| April 23, 2015

If you are looking for a Business Contact Manager Consultant, you came to the right place!

We help clients with Business Contact Manager troubleshooting, upgrading, setup, configuration, customization, database configuration, data migration, conversion, cleanup and importation.

Our consulting services also can assist you in the deployment and installation of the Primary BCM database in a server, local peer-to-peer or work group configuration.

Troubleshooting we offer

  • Upgrading BCM 2007 to 2010/2013
  • Upgrading Business Contact Manager for Outlook 2007
  • Microsoft SQL Server
  • Backing up and restoring databases
  • Sharing database connectivity issues
  • Mobility setup
  • Migrating to BCM
  • Migrating databases from BCM

We support:

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013 Training

Business Contact Manager Training

The training and consulting we provide will teach you much more than “how” to use Business Contact Manager.  We will teach you “how” to use the various components together and “why” you would want to do this to get the most out of your CRM.

Virtual One-on-One Training.   We work with you remotely in your location, on your computer over the Internet and phone.  We offer this training and consulting in hourly increments so you pay for only for the training and consulting that fits your needs.

On-Site Training and Customization.   This training is provided to a group of employees or for one person. One-on-one training is offered in at an hourly fee. Group training is offered for a flat fee based on number of employees.

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013

Contact us today for a no cost consultation

Business Contact Manager Training

| April 23, 2015

If you are looking for Business Contact Manager Training, you came to the right place!

 

The training and consulting we provide will teach you much more than “how” to use Business Contact Manager.  We will teach you “how” to use the various components together and “why” you would want to do this to get the most out of your CRM.

Virtual One-on-One Training.   We work with you remotely in your location, on your computer over the Internet and phone.  We offer this training and consulting in hourly increments so you pay for only for the training and consulting that fits your needs.

On-Site Training and Customization.   This training is provided to a group of employees or for one person. One-on-one training is offered in at an hourly fee. Group training is offered for a flat fee based on number of employees.

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013

We also help clients with Business Contact Manager troubleshooting, upgrading, setup, configuration, customization, database configuration, data migration, conversion, cleanup and importation.

Our consulting services also can assist you in the deployment and installation of the Primary BCM database in a server, local peer-to-peer or work group configuration.

Troubleshooting we offer

  • Upgrading BCM 2007 to 2010/2013
  • Upgrading Business Contact Manager for Outlook 2007
  • Microsoft SQL Server
  • Backing up and restoring databases
  • Sharing database connectivity issues
  • Mobility setup
  • Migrating to BCM
  • Migrating databases from BCM

We support:

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013

 

Contact us today for a no cost consultation

How to setup an additional exchange mailbox iPhone and iPad

| April 22, 2015

How to setup your iPhone or iPad for Exchange–These instructions also include how to add just a shared mailbox from exchange to your iPhone and iPad.

 office365 podcast2

Setting up Exchange

Go to your Home page on your iPhone and click on the gray settings button

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Click on the “Mail, Contacts, Calendars” setting

 

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Click on “Add Account”

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Click on “Exchange”

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Fill in your email, password and description will be automatic, or name it what you like (exchange is a standard name)

 

Iphone exchange

 

 

 

 

 

 

 

 

 

You should see a “verifying” spinning at the top. If it does not verify, then start over. It’s very common for iPhones to need it setup one or two times for the server to connect. If asked to keep information on the iPhone or delete, you can keep it on the iPhone.

To only view the calendar, swipe the Mail, Contacts, Reminders, Notes to “Off” or “Not green”. Only the calendars should be green.

How to setup an additional exchange mailbox iPhone and iPad

Be sure when you are using 2 calendars in your iPhone or iPad to keep your default calendar for accepting appointments. To put an appointment on your new additional calendar…

In the “New Event” you have a choice of selecting your default calendar or changing the grey arrow to chose the new additional shared calendar (see pink arrow below)

calendar

 

 

 

 

 

 

 

 

 

 

 

 

 

Need help? Schedule an appt below!

 

Office365 Podcast

Outlook error “not responding” won’t open or launch

| April 22, 2015

Outlook 2013 is stuck at the loading profile screenTook a call today from a client who said their Outlook would not open or launch, gave a “not responding” error.

This is an easy fix for me and I’ll share with you as an Outlook Expert a few things you can try on your own, and if you need help, call me.

First off, reinstalling Outlook will not fix this issue. Might but I have never done that, so I don’t recommend you do that.

I do recommend you check out how much email you have on your server. You can start by checking your inbox mail count. Look at the bottom left area of your Outlook window and you can see how many emails are in your Inbox. If you see over 10,000….this is a cause for concern. If you have that many in your inbox, then you probably have many more in the sent and deleted folders. I recommend creating a new PST file and moving those emails to the PST file. Don’t fret, Outlook can still search those emails even if they are not on your server.

Next…try checking your add-ins.

Go to File in the upper right corner, go to Options, then on the side bar you will find “Add-ins”

In this window at the bottom, you will see a “go” button, click on that and another window will open. See everything that is checked and determine what you don’t need opening with Outlook. If you are on an Exchange server, be sure to leave that box checked as well as any other 3rd party apps you must use (iCloud, PDF maker, etc).

Now after you have moved emails and unchecked unnecessary Outlook add-ins, close outlook (File/Exit) and re-launch. You might need to do this two times to get it working right.

If you need my help, please fill out my appt scheduler below and I’ll help you with this issue! Thanks for reading and please share if this was helpful for you with my social media share buttons above!

Lisa Hendrickson
Outlook Expert
612-865-4475

Business Contact Manager Expert

| April 21, 2015

If you are looking for a Business Contact Manager Expert or Specialist, you came to the right place!

We help clients with Business Contact Manager troubleshooting, upgrading, setup, configuration, customization, database configuration, data migration, conversion, cleanup and importation.

Our consulting services also can assist you in the deployment and installation of the Primary BCM database in a server, local peer-to-peer or work group configuration.

Troubleshooting we offer

  • Upgrading BCM 2007 to 2010/2013
  • Upgrading Business Contact Manager for Outlook 2007
  • Microsoft SQL Server
  • Backing up and restoring databases
  • Sharing database connectivity issues
  • Mobility setup
  • Migrating to BCM
  • Migrating databases from BCM

We support:

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013 Training

Business Contact Manager Training

The training and consulting we provide will teach you much more than “how” to use Business Contact Manager.  We will teach you “how” to use the various components together and “why” you would want to do this to get the most out of your CRM.

Virtual One-on-One Training.   We work with you remotely in your location, on your computer over the Internet and phone.  We offer this training and consulting in hourly increments so you pay for only for the training and consulting that fits your needs.

On-Site Training and Customization.   This training is provided to a group of employees or for one person. One-on-one training is offered in at an hourly fee. Group training is offered for a flat fee based on number of employees.

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013

Contact us today for a no cost consultation