Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Online Schedule Program

| February 9, 2015

Hi Everyone,

Sometimes when you come across a great idea, you wonder why you never thought of it before. One issue I have always dealt with, but never really took on was my appointment scheduling issues. In the past year, since I went remote only and have a white label partner, it’s even been more hectic to schedule my time with clients, conference calls, meetings, etc. I live my whole life out of my calendar it seems. And it was not easy for all of these years to email back and forth with clients trying to figure out a time that worked for both.

Finally a few weeks ago, I had a friend from college send me a link to her “online scheduling program” because we were working on a project together and it hit me…I NEED THIS. But how will I make it work? I’m so used to my old system, I would really  have to commit to making this work. I set up a trial with vCita. They offer online scheduling that works with your current calendar situation (I have Microsoft Exchange and it works great!)

It wasn’t hard to figure out, but I got worried about sharing my real calendar and I stopped the trial. Gave up for a couple of weeks, then finally I said to myself, get this going!!! I am so tired of emailing back and forth with clients about an appointment time! I setup a time to talk to the vCita rep and we got it all setup, figured out, and then I got to play.

And if you want a 2 week trial, click on the image in the right corner at the top of this post. The rep will email you with a BETTER offer if you sign up, so wait to talk to them! I saved $100. If you click on that image, I get some money off my next invoice next year (not hiding that from you, but hey you will save $100)

Here is a play by play how I got it working and setup:

1.) Figure out the services list. I came up with 4 core services I needed to schedule appointments for

  • Free consultation 15 min

  • 1 hour of remote support

  • 4 hour prepay ticket

  • Prepay client time

Next was cleaning up my horrifying clutter filled calendar! I went to my Outlook calendar and removed all personal items, then I put myself out as “busy” between some appointments because I know that I need time between appointments to other things, calls, online stuff, eat, etc. Trust me, if you use this system, you will find clients grabbing your very next open appointment, so be ready!

 

2.) Figure out my main call to action points I wanted to use

  • Website Contact Us form

  • Blogs and pages contact us form to put in the messages

  • My email signature

3.) Brand it and color it up

  • You will see in the settings you can match up your logo and colors and fonts.

4.) Install on your website

This will take some testing, depending on what platform you use. WordPress is what I have and it was quite easy to do.

5.) Get scheduling!

I did some testing and it worked great right out of the gate. You might have some tweeking to do here and there, but overall…awesome program! Now I have a link for my clients to do everything in order…you can check it out here. Feel free to put in a test client agreement form to see it all, please put in the word “test” in the names field so my admin doesn’t put in a ticket for you :)

http://www.callthatgirl.biz/get-started

vcita2

Microsoft Outlook Tech Test

| February 7, 2015

Take the test!

Then decide what class is for you…remember if you don’t know these without Googling, the basic class is recommended.

I created this test based upon the basic calls that come in and these are “quick fixes” and we will cover these in the Basics class. If you know these, then you will be ready for the Advanced class which is more detailed into configuration and repairs, and we will cover a full hands on Microsoft Exchange migration.

  1. Where are the 2 locations Windows stores default PST files when you create a new profile in Outlook in any Windows version?
  2. Do you know where the SCANPST repair tool is located in Windows 8, Windows 7, Vista and XP?
  3. Do you know the difference between a PST and an OST file?
  4. How do you add a PST to an Outlook profile?
  5. What is the difference between POP, IMAP and Exchange?
  6. Do you know where to setup a signature is located in Outlook?
  7. Do you know how to turn on picture viewing in Outlook? (Instead of the red x)
  8. What is the difference between opening Outlook in regular mode and safe mode?
  9. Do you know how to clear filters if emails don’t show up in a folder in Outlook?
  10. How do you fix an Outlook showing Offline when open?

To check out the classes for Basic and Advanced, click below. I will be using Outlook 2013 for the core training, but will be remoted into my laptop that has Outlook 2010.

https://microsoftoutlooktrainingbasicstest.eventbrite.com

https://microsoftoutlookadvancedtestclass.eventbrite.com

Computer Help Virus Email Tech Support Williston ND

| February 3, 2015

Computer VirusCall That Girl can remove computer viruses, spyware, malware and Trojans remotely  from your PC, Mac or mobile device. We service the Williston North Dakota area.

 

We know how hard people work in the oil fields, and when your computer is not working it can be very frustrating. We can help get your computer working fast and you don’t even need to take it to a computer shop!

Fill out the form below and we can find out what is wrong with your computer and fix it quickly in most cases.

Thank You and keep up the good work!

 

Microsoft Office 365, Outlook Expert Support Palestine Texas

| February 3, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Palestine Texas area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1

mobanner2

mobanner3

 

What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

Microsoft Office 365, Outlook Expert Support Longview Texas

| February 3, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Longview Texas area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1

mobanner2

mobanner3

 

What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

Microsoft Office 365, Outlook Expert Support Tyler Texas

| February 3, 2015

If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Tyler Texas area.

How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

MObanner1

mobanner2

mobanner3

 

What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

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