Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Outlook Consultant

| September 9, 2014

freqWhy do you need to hire a Outlook Consultant?

Outlook is a great e-mail program… when it’s working how you want it to. That’s where Call That Girl comes in with our top notch Microsoft Outlook e-mail support. We get it working the way you want it to. Many of you might have a small issue that needs to be resolved or a larger project such as an email migration to a Office 365, setting up a public calendar in Outlook, fixing iCloud to synch with Outlook. No matter what the issues are, we can help.

Questions for you and why you might be here…

  • Are you tired of trying to Google this fix yourself and not getting anywhere?
  • Are you searching for someone to quickly fix an Outlook problem?
  • Are you frustrated with Googling and the solutions don’t work?
  • Are you tired of trying to fix this yourself?
  • Are you having difficulties with understanding what Office 365 to buy?
  • Maybe you are looking for a new solution instead of band-aiding an old problem?

How we can support your Microsoft Outlook issues

  • We only offer remote support, but it’s the most fast and deficient way to support you
  • We support national and international clients
  • Fast same day appointments
  • Scheduled appointments
  • No contracts, no monthly fees

Why hire a smaller company to support your company big or small

Small businesses live off their day to day calls in. Unlike managed service IT companies, we don’t have contracts or teams to support you. The owner and an assistant help you and since we are a small team, we make sure you are taken care of same day or book an appointment on our calendar, that fits your calendar. That is our business model, has been for 7 years and it works for us.

Most common Microsoft Outlook issues our Consultant assist with…

  • Microsoft Office 365 and a lot of it!
  • Tune ups
  • General Outlook Repairs
  • Outlook Tune Ups
  • Backing up PST files
  • Quick fixes
  • Repairing slow searching
  • Move PST files from one computer to another
  • Fix missing auto-fill
  • Repairing fix OST files
  • iCloud calendar and contacts
  • Software upgrades and transitions
  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP
  • iCloud and iTunes syncing problems
  • Insure your backup is backing up your Outlook folders
  • What’s included in an Outlook Tune-Up
  • Personal Storage File (PST) organization
  • Insure PST’s are not over their limits of size
  • Move and organize email out of current PST so you can still search
  • Move and store deleted and sent items so you can still search
  • Assist with rules and add-in’s
  • Fix minor glitches and repairs
  • Answer questions!

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions to Office 365
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Third Party apps

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts (the Free Outlook to Google Calendar sync is no longer available btw!)

  • iCloud transitional work & repairs
  • Gsycnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Google Gmail Transitions to Exchange or Outlook.com
  • Upgrades to Outlook 2013

Pricing to fix your Outlook Issue

  • $139 for one hour
  • 4 hour ticket $499
  • 8 hour ticket $899

Contact us today for a free 15 min consultation, if we can’t fix it, we don’t book the appointment

612-865-4475

Schedule online

 

How to setup Public Folders in Outlook 2013

| August 14, 2014

I found this may be helpful for some of you looking to add public folders/calendars/contacts to your Outlook if you are using Microsoft Exchange. I am not giving instructions on how to create them in your exchange control panel, just how to add them to Outlook.

I hope you find this valuable and if so, please keep me in mind for Outlook consulting. Thanks!

Look at the bottom left area of your Outlook. You might see “mail/calendar/contacts or people”, you need to open the view up for “folders” to do so, click on the navigation arrows options or “View list” (Outlook 2010) or ….

(dots) for Outlook 2013

how to create public folders in Outlook 1

 

 

 

 

 

 

View “navigation options”

You might see a screen like this, for now, max it out to 7 visible items. Click OK

how to create public folders in Outlook 2

 

 

 

 

 

 

 

 

 

Now you should see all options in the lower bottom of Outlook

how to create public folders in Outlook 3

 

 

Click on “Folders”

You should see a mailbox now in your regular Outlook folders list, called “Public folders”

If you do not, then restart your computer and launch Outlook, they should show up.

Open the folders and see the location you want to view in the calendars. Select that location calendar and right click on it and select “New calendar”

how to create public folders in Outlook 4

 

 

 

 

 

 

 

 

 

 

 

Name it the location and be sure to select in the folder contains box “calendar items”

how to create public folders in Outlook 5

 

 

 

 

 

 

 

 

 

 

Now you will see this calendar in your list.

Right click on the new calendar and find “add to favorites”

how to create public folders in Outlook 6

 

 

 

 

 

 

 

 

 

Name it the calendar of the location

how to create public folders in Outlook 7

 

 

 

 

 

 

 

Now go to your calendars and you should see it in the list of calendars. If not, you may need to start outlook/and computer, but I would give it a few minutes to show up.

Microsoft Outlook Consultant

| August 14, 2014

freq

We are a Minnesota Based Microsoft Outlook E-Mail Help & Support company who support clients anywhere in the US and internationally.

Most of our clients are calling in for help because they have not received help from Microsoft or Apple and are in trouble or they are frustrated with Googling things themselves.

I can help and I’m fast! I have knowledge with all versions of Outlook, 3rd party apps, Mac/Outlook 2011, iCloud, iTunes, Gmail and Exchange/Office 365 and offer personalized email management. Need help with something not on this list? I offer a free 15 minute consultation to see if I’m the right expert for you and your issues.

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out the form at the bottom of this page. If you need more information, read below

Why hire a Microsoft Outlook Consultant?

Outlook is a great e-mail program… when it’s working how you want it to. That’s where Call That Girl comes in with our top notch Microsoft Outlook e-mail support. We get it working the way you want it to. Many of you might have a small issue that needs to be resolved or a larger project such as an email migration to a Office 365, or setting up a public calendar in Outlook. No matter what the issues are, we can help.

Need help now? Fill out this form or call 612-865-4475

Questions for you and why you might be here…

  • Are you tired of trying to Google this fix yourself and not getting anywhere?
  • Are you searching for someone to quickly fix an Outlook problem?
  • Are you frustrated with Googling and the solutions don’t work?
  • Are you tired of trying to fix this yourself?
  • Are you having difficulties with understanding what Office 365 to buy?
  • Maybe you are looking for a new solution instead of band-aiding an old problem?

How we can support your Microsoft Outlook issues

  • We only offer remote support, but it’s the most fast and deficient way to support you
  • We support national and international clients
  • Fast same day appointments
  • Scheduled appointments
  • No contracts, no monthly fees

Why hire a smaller company to support your company big or small

Small businesses live off their day to day calls in. Unlike managed service IT companies, we don’t have contracts or teams to support you. The owner and an assistant help you and since we are a small team, we make sure you are taken care of same day or book an appointment on our calendar, that fits your calendar. That is our business model, has been for 13 years and it works for us.

Most common Microsoft Outlook issues our Consultant assist with…

  • Microsoft Office 365 and a lot of it!
  • Tune ups
  • General Outlook Repairs
  • Outlook Tune Ups
  • Backing up PST files
  • Quick fixes
  • Repairing slow searching
  • Move PST files from one computer to another
  • Fix missing auto-fill
  • Repairing fix OST files
  • iCloud calendar and contacts
  • Software upgrades and transitions
  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP
  • iCloud and iTunes syncing problems
  • Insure your backup is backing up your Outlook folders
  • What’s included in an Outlook Tune-Up
  • Personal Storage File (PST) organization
  • Insure PST’s are not over their limits of size
  • Move and organize email out of current PST so you can still search
  • Move and store deleted and sent items so you can still search
  • Assist with rules and add-in’s
  • Fix minor glitches and repairs
  • Answer questions!

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions to Office 365
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Third Party apps 

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts (the Free Outlook to Google Calendar sync is no longer available btw!)

  • iCloud transitional work & repairs
  • Gsycnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Google Gmail Transitions to Exchange or Outlook.com
  • Upgrades to Outlook 2013

Pricing to fix your Outlook Issue

  • $225 for one hour
  • 3 hour ticket $599

Contact us today for a free 15 min consultation

612-865-4475

Or email Lisa @ callthatgirl.biz

How to setup your iPhone or iPad for Exchange with Pictures

| July 23, 2014

How to setup your iPhone or iPad for Exchange

Instructions are in ORANGE

Setting up Exchange

Go to your Home page on your iPhone and click on the gray settings button

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Click on the “Mail, Contacts, Calendars” setting

 

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Click on “Add Account”

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Click on “Exchange”

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–>Fill in your email, password and description will be automatic, or name it what you like

You should see a “verifying” spinning at the top. If it does not verify, then start over. It’s very common for iPhones to need it setup one or two times for the server to connect. If asked to keep information on the iPhone or delete, you can keep it on the iPhone. If it will absolutely not connect, you can call

Once your account is added, we will set up your default calendar and contacts.

Next we will setup your calendar and contacts to be default on your iPhone

Go to the home page on your iPhone

  • Click on the gray settings button again, and once again, “Mail, contacts and calendar” (as we did above)
  • Now scroll down about half way until you see “contacts”
  • Be sure that the default account is your exchange account

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Next down is “calendar”

Set the default calendar to be the exchange you setup 

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Now we will be sure your calendar is viewing the right calendar.

  • Go to your Home page on your iPhone
  • Click on the “Calendar” button

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Click on “calendars” at the bottom

iphonecalview

 

 

 

 

 

 

 

 

 

 

 

Then check or uncheck the calendars you don’t want to view. 

iphonecalendar

 

Google Calendar Sync shutting down on 8/1/2014

| July 21, 2014

google cal synchDear readers,

If you are using Outlook for your email and using a Google calendar and have been successfully synchronizing your calendar from Google Calendar to Outlook, this feature will be turned off at the end of July, 2014 -unless you upgrade to their Google Apps at $5 per month. (see at the bottom of this blog the message from Google)

Many years ago, Google offered a free sync tool that worked quite well. At one point, they discontinued allowing downloads. If you haven’t got a new computer or needed to fix it, you could very well still be using it just fine. If you are one of these folks, this blog message is for you. For those that realized it was not a viable calendar synchronizing solution because they could not download the sync tool, I have helped many people move to 3rd party apps, iCloud or if they have a business branded email (.com), then we also have moved people to Microsoft Exchange (Which is included in Office 365 Business)

If you are not sure what to do, please call me for a consult.

Other options if you do not want full on Google Apps at $5 per month

  • Install a 3rd party app to sync the calendars from Google Calendar to Outlook, some 3rd party applications I have used are Gsyncit and CompanionLinl
  • Use iCloud
  • Use Outlook.com to sync your calendar and contacts (and email)
  • Move to a more robust system, like Microsoft Exchange that will sync your email, calendar, contacts, notes and tasks. I have never had one client tell me they hate this system, it’s one that you will love to pay for and it’s priced at $4.95 per month.

Microsoft Office 365 Consultant 2

I found this on a Google Support page

Google Calendar Sync, a Windows application that syncs events between your Google Calendar and your Microsoft Outlook calendar, is no longer supported. Almost two years ago, we announced that we ended support for Google Calendar Sync and on August 1, 2014 the application will stop syncing events.

We recommend that you uninstall the application on your computer and view your Google Calendar events using one of the other ways listed below.

Uninstall Google Calendar Sync on a Windows computer

  1. Click Start, then Control Panel.
  2. Click Programs, then Programs and Features.
  3. Select Google Calendar Sync.
  4. Click Uninstall.

Note: Directions for uninstalling may be different for your version of Windows.

Other ways to view Google Calendar events

Contact me if you need more information, or want to schedule an appointment for help.

Lisa@callthatgirl.biz 612-865-4475

 

 

Microsoft Office 365 Training & Consulting

| July 21, 2014

So you’ve purchased Microsoft Office 365…But now what?! If you are looking for help setting up and managing Microsoft Office 365 for your organization, learning more about the features, and simply becoming more knowledgeable about the product–you’ve come to the right place!

….And most importantly, get trained and train your staff to use the most robust features Office 365 offers! Training is always overlooked, it’s the most important part of new products 🙂

help now

We offer training on the following

  • Group or Private Training for the following products

  • Microsoft Office 365

  • Microsoft Exchange

  • All Outlook Versions

  • Smartphone

  • Basic SharePoint

 

How we help

We have a discussion about what your goals are and your needs with Office 365 and Exchange. Our standard training is always offered with any migration we assist with, but some teams have special needs. We help you figure those out and offer easy to understand training.

 

Meet your Office 365 Consultant

lisa2Lisa Hendrickson has been troubleshooting, training and consulting email since 1996 and Outlook since 2000. She is familiar with all aspects of email including iCloud, Gsynchit, Microsoft Exchange, POP/IMAP, Managing folders,