Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Microsoft Outlook Consultant

| August 14, 2014

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We are a Minnesota Based Microsoft Outlook E-Mail Help & Support company who support clients anywhere in the US and internationally.

Most of our clients are calling in for help because they have not received help from Microsoft or Apple and are in trouble or they are frustrated with Googling things themselves.

I can help and I’m fast! I have knowledge with all versions of Outlook, 3rd party apps, Mac/Outlook 2011, iCloud, iTunes, Gmail and Exchange/Office 365 and offer personalized email management. Need help with something not on this list? I offer a free 15 minute consultation to see if I’m the right expert for you and your issues.

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out the form at the bottom of this page. If you need more information, read below

Why hire a Microsoft Outlook Consultant?

Outlook is a great e-mail program… when it’s working how you want it to. That’s where Call That Girl comes in with our top notch Microsoft Outlook e-mail support. We get it working the way you want it to. Many of you might have a small issue that needs to be resolved or a larger project such as an email migration to a Office 365, or setting up a public calendar in Outlook. No matter what the issues are, we can help.

Need help now? Fill out this form or call 612-865-4475

Questions for you and why you might be here…

  • Are you tired of trying to Google this fix yourself and not getting anywhere?
  • Are you searching for someone to quickly fix an Outlook problem?
  • Are you frustrated with Googling and the solutions don’t work?
  • Are you tired of trying to fix this yourself?
  • Are you having difficulties with understanding what Office 365 to buy?
  • Maybe you are looking for a new solution instead of band-aiding an old problem?

How we can support your Microsoft Outlook issues

  • We only offer remote support, but it’s the most fast and deficient way to support you
  • We support national and international clients
  • Fast same day appointments
  • Scheduled appointments
  • No contracts, no monthly fees

Why hire a smaller company to support your company big or small

Small businesses live off their day to day calls in. Unlike managed service IT companies, we don’t have contracts or teams to support you. The owner and an assistant help you and since we are a small team, we make sure you are taken care of same day or book an appointment on our calendar, that fits your calendar. That is our business model, has been for 13 years and it works for us.

Most common Microsoft Outlook issues our Consultant assist with…

  • Microsoft Office 365 and a lot of it!
  • Tune ups
  • General Outlook Repairs
  • Outlook Tune Ups
  • Backing up PST files
  • Quick fixes
  • Repairing slow searching
  • Move PST files from one computer to another
  • Fix missing auto-fill
  • Repairing fix OST files
  • iCloud calendar and contacts
  • Software upgrades and transitions
  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP
  • iCloud and iTunes syncing problems
  • Insure your backup is backing up your Outlook folders
  • What’s included in an Outlook Tune-Up
  • Personal Storage File (PST) organization
  • Insure PST’s are not over their limits of size
  • Move and organize email out of current PST so you can still search
  • Move and store deleted and sent items so you can still search
  • Assist with rules and add-in’s
  • Fix minor glitches and repairs
  • Answer questions!

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions to Office 365
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Third Party apps 

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts (the Free Outlook to Google Calendar sync is no longer available btw!)

  • iCloud transitional work & repairs
  • Gsycnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Google Gmail Transitions to Exchange or Outlook.com
  • Upgrades to Outlook 2013

Pricing to fix your Outlook Issue

  • $225 for one hour
  • 3 hour ticket $599

Contact us today for a free 15 min consultation

612-865-4475

Or email Lisa @ callthatgirl.biz

How to setup your iPhone or iPad for Exchange with Pictures

| July 23, 2014

How to setup your iPhone or iPad for Exchange

Instructions are in ORANGE

Setting up Exchange

Go to your Home page on your iPhone and click on the gray settings button

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Click on the “Mail, Contacts, Calendars” setting

 

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Click on “Add Account”

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Click on “Exchange”

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–>Fill in your email, password and description will be automatic, or name it what you like

You should see a “verifying” spinning at the top. If it does not verify, then start over. It’s very common for iPhones to need it setup one or two times for the server to connect. If asked to keep information on the iPhone or delete, you can keep it on the iPhone. If it will absolutely not connect, you can call

Once your account is added, we will set up your default calendar and contacts.

Next we will setup your calendar and contacts to be default on your iPhone

Go to the home page on your iPhone

  • Click on the gray settings button again, and once again, “Mail, contacts and calendar” (as we did above)
  • Now scroll down about half way until you see “contacts”
  • Be sure that the default account is your exchange account

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Next down is “calendar”

Set the default calendar to be the exchange you setup 

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Now we will be sure your calendar is viewing the right calendar.

  • Go to your Home page on your iPhone
  • Click on the “Calendar” button

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Click on “calendars” at the bottom

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Then check or uncheck the calendars you don’t want to view. 

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Google Calendar Sync shutting down on 8/1/2014

| July 21, 2014

google cal synchDear readers,

If you are using Outlook for your email and using a Google calendar and have been successfully synchronizing your calendar from Google Calendar to Outlook, this feature will be turned off at the end of July, 2014 -unless you upgrade to their Google Apps at $5 per month. (see at the bottom of this blog the message from Google)

Many years ago, Google offered a free sync tool that worked quite well. At one point, they discontinued allowing downloads. If you haven’t got a new computer or needed to fix it, you could very well still be using it just fine. If you are one of these folks, this blog message is for you. For those that realized it was not a viable calendar synchronizing solution because they could not download the sync tool, I have helped many people move to 3rd party apps, iCloud or if they have a business branded email (.com), then we also have moved people to Microsoft Exchange (Which is included in Office 365 Business)

If you are not sure what to do, please call me for a consult.

Other options if you do not want full on Google Apps at $5 per month

  • Install a 3rd party app to sync the calendars from Google Calendar to Outlook, some 3rd party applications I have used are Gsyncit and CompanionLinl
  • Use iCloud
  • Use Outlook.com to sync your calendar and contacts (and email)
  • Move to a more robust system, like Microsoft Exchange that will sync your email, calendar, contacts, notes and tasks. I have never had one client tell me they hate this system, it’s one that you will love to pay for and it’s priced at $4.95 per month.

Microsoft Office 365 Consultant 2

I found this on a Google Support page

Google Calendar Sync, a Windows application that syncs events between your Google Calendar and your Microsoft Outlook calendar, is no longer supported. Almost two years ago, we announced that we ended support for Google Calendar Sync and on August 1, 2014 the application will stop syncing events.

We recommend that you uninstall the application on your computer and view your Google Calendar events using one of the other ways listed below.

Uninstall Google Calendar Sync on a Windows computer

  1. Click Start, then Control Panel.
  2. Click Programs, then Programs and Features.
  3. Select Google Calendar Sync.
  4. Click Uninstall.

Note: Directions for uninstalling may be different for your version of Windows.

Other ways to view Google Calendar events

Contact me if you need more information, or want to schedule an appointment for help.

Lisa@callthatgirl.biz 612-865-4475

 

 

Microsoft Office 365 Training & Consulting

| July 21, 2014

So you’ve purchased Microsoft Office 365…But now what?! If you are looking for help setting up and managing Microsoft Office 365 for your organization, learning more about the features, and simply becoming more knowledgeable about the product–you’ve come to the right place!

….And most importantly, get trained and train your staff to use the most robust features Office 365 offers! Training is always overlooked, it’s the most important part of new products 🙂

help now

We offer training on the following

  • Group or Private Training for the following products

  • Microsoft Office 365

  • Microsoft Exchange

  • All Outlook Versions

  • Smartphone

  • Basic SharePoint

 

How we help

We have a discussion about what your goals are and your needs with Office 365 and Exchange. Our standard training is always offered with any migration we assist with, but some teams have special needs. We help you figure those out and offer easy to understand training.

 

Meet your Office 365 Consultant

lisa2Lisa Hendrickson has been troubleshooting, training and consulting email since 1996 and Outlook since 2000. She is familiar with all aspects of email including iCloud, Gsynchit, Microsoft Exchange, POP/IMAP, Managing folders,

 

 

 

Outlook Email Support

| July 18, 2014

If you are looking for a Microsoft Outlook Email Support and Expert or a Microsoft Office 365 Consultant, we can help. All of our services include Outlook training. We also specialize in Office 365 migrations, training & setup and iPhone & iCloud.

 

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out this form. If you need more information, read below.

 

Office 365 SpecialistTips, Tricks, How-To & What’s that?! Check out our Outlook blogs below. Lisa has been blogging since 2008!

Outlook isn’t sending due to Comcast Port change

Solutions for Comcast users who want email synchronizing

How to remove Outlook 2013 local computer (1) calendar

Outlook repair of the day-Outlook synch tools

How to easily back-up your Hosted Exchange email in Outlook 2013

Gmail inbox missing in Outlook 2013

Out of control email!

Why peeking in the junk mail or spam folder is important

What are RSS feeds in your Outlook?

Living on the edge of your inbox

Auto-Fill: Friend or Foe?

A few tips on how to manage your LinkedIn through Outlook

Outlook suggested contacts: What are they used for?

IMAP vs POP email and why you need IMAP if you’re on a smart phone.

Do you need an email therapist?

Google Synch for calendar may not work anymore

Move to your own web domain

Training & Support

Outlook Support

Microsoft Outlook Training

Microsoft Outlook Tune-Up

Do you need Outlook relief from a support expert?

Microsoft Outlook email expert help

Microsoft Outlook 2010, 2013 Training

Microsoft Exchange Online

Microsoft Outlook Support

 

Products & Comparisons

Outlook VS Gmail-Which one should you choose?

Things that you should know about Outlook that Microsoft doesn’t tell you

3 Reasons why you should upgrade to Outlook 2013

Is it time for your business to have a company branded email?

WARNING: Read this before you install iCloud for Outlook Synch

If you are using Outlook Express-You may want to read this blog

Gsynchit wins over CompanionLink

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Microsoft Consultants for Office 365

| July 15, 2014

In today’s fast-paced business world, it has never been more important to stay connected. Microsoft Office 365 makes that easier for you and your team to work on-the-go allowing communication and collaboration regardless of where your business takes you! Call That Girl offers consultations to show you how to get started!