New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Microsoft Outlook and Email Expert Troubleshooting
Outlook E-Mail Help & Support for Minneapolis, MN and national remote support. Fast and responsive Outlook assistance (repairs, new computer setup, fixing contact lists, iCloud & iTunes glitches, broken PST files, Gmail problems, Outlook being slow, send/receive issues, whatever your issues are, we can help! (yes, Outlook 2013 too!)
Maybe you just need an Outlook Tune-Up? Click here for more info!
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We also support
- Hosted Exchange Transitions
- Microsoft Office 365 Assistance
- IT Administration
- Training
- Entourage, Mac Mail, Outlook 2011
- Outlook 2013 and Exchange Online
Typical Outlook problems we see on a daily basis at Call That Girl….
- “My Outlook won’t open!”
- “My email will receive, but not send”.
- “Nothing synchronizes and I’m frustrated”
- “My Outlook will open, but I can’t access old files”
- “My Outlook is slow and crashes often”
- “Since I moved to Gmail, my Outlook is all messed up”
We hear that a lot here at Call That Girl. If you ever have that problem or have corrupted PST files, need help setting up Outlook, transition your email from Outlook POP/IMAP/web access to Microsoft Outlook 2003, Outlook 2007 or Outlook 2010…. or have trouble sending and receiving in Outlook -Call That Girl! We have over 14 years experience troubleshooting just about every problem with Outlook.
Lisa Hendrickson the owner of Call That Girl is our Outlook expert will get your email running the way you want it without much effort on your end. Outlook support is typically done with remote service, so as long as you have internet connection, we can help you from anywhere in the world!
What we can help with any type of Outlook problems
• Set up and configuration
• Backup and restorations
• Explaining how Outlook really works
• How to move from your Gmail to Outlook
• How to stop using free email programs for business
• How to export your contacts to load into social media networks
• How to export your LinkedIn contacts into outlook
• How to setup and use your Blackberry with Outlook
• Setting up rules for email (and following them!)
• Managing your email life much better
• How to manage more than one calendar (personal and business)
• Using Tasks and Notes
• Keeping more than one contacts list (for networking/emailing purposes)
• Moving from Outlook express to Outlook 2003/2007
• Calendar management
• Move from POP to IMAP or to Hosted Exchange (Synch your world!)
If you have Office 2003, it’s time for you to get new software
If you haven’t heard by now, Microsoft is ending life of many software products in the next few months. The big one is Windows XP, (so that means this XP computer should be off the internet as it will not be safe). To read my blog on how to buy a new computer, click here.
Moving on, Office 2003 is already out of date and not supported. You are for sure on your own there friend! If it breaks, you can’t call Microsoft, but most people just call companies like Call That Girl to fix it anyway. Worst case scenario…we reinstall it, which you can still do.
The problem with Office 2003 either way, is that you can’t install it on a Windows 8 computer or use any of the new technology out there. If you want hosted exchange, you have to upgrade.
The latest Office 2013 is still something I am getting used to. The design is all different, but the important things we need and use on a daily basis are still there, if you can find it! They have changed how to find our usual settings but if you spend enough time, you can figure it out quickly.
Now, on to the purchasing. There are no more disks with Office 2013. You have to create a Microsoft account, and then you purchase. After that, you have access to your software at anytime. There are many packages to buy and some seem a bit more lenient than others. Such as the home version of Office 2013.
To read more about what versions to buy, click here.
Microsoft Office 365, Outlook, iCloud & iPhone Expert Support Portland, Seattle, Spokane, Tacoma, Vancouver, Washington, Oregon
If you are here looking for Microsoft Office 365 & Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support the Portland, Seattle, Spokane, Tacoma and Vancouver, Washington, Oregon Areas.
How can you get the fastest Microsoft Outlook Expert help?
Call That Girl at 612-865-4475
Questions
- Are you searching for someone to quickly fix an Outlook problem? We can help!
- Or maybe you have a lot of Outlook issues and need someone to figure them out?
- Did you buy office 365 and not sure how it works or how to set it up?
- Are you having difficulties with understanding what products to buy?
- Are you an IT technician and need side help with Outlook or Office 365?
Did you know?
- Even if you already have your own IT support company, you can hire us to just do this work
- We are open nights and weekends
- No contracts, no monthly fees
- Same day appointments
What we can help with
General Outlook Repairs
- Outlook Tune Ups
- Quick fixes
- Affordable solutions that help you be more efficient
- Move PST files
- Repairing fix OST files
- iCloud issues
Office 365
- IT Administration
- Assist with users accounts, permissions and restrictions
- Password reset, add new users, delete users
- Setting up Microsoft Office 365
- Configuring Exchange, SharePoint, Lync and OneNote
Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.
- 3rd party synchronization products
- 3rd party apps for Gmail
- iCloud transitional work & repairs
- Gyschnit
- CompanionLink
- Outlook.com
- Synchronize Outlook info with your smartphone via iTunes
- Icloud and iTunes synching problems
- Hosted Exchange Assistance/Set up and Configuration
Training
- Outlook 2007, 2010 and Outlook 2013 Training
- Private & Groups, customized for your company
- Recordable, save for future use
- Hosted Exchange Training
- Microsoft Exchange Training https://callthatgirl.biz/microsoft-exchange-training
- Office 365 Training
Software upgrades and transitions
- Upgrades for Outlook 2013
- Office 2013 installations
- Moving to the cloud from POP/IMAP
Migrations
- Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
- Google Gmail Transitions
- Yahoo, Earthlink, AOL transitions to Company branded email (.com)
Outside consulting
- IT departments who need overflow help with Outlook calls
To book an appointment, please call 612-865-4475 or email info@callthatgirl.biz
Your New Year Technology Check List
www.thetogetherteacher.com
Our clients call in to get current technology problems fixed. In many cases, we end up finding even more problems than they knew about! However, I always help them find the solutions that will make their business day more efficient. It’s my job to know this stuff! Here is a checklist of the main problems people call with. How many can you check off?
1.) Do you have a good paid for antivirus program? Free ones don’t really work. They might for a bit, but when you really need them to, they won’t. Norton is still a favorite, but I don’t recommend using Norton if your computer is slow and old. Norton and McAfee still cause “unknown slowdowns” on fast computers. And not to mention, networking issues on occasion.
2.) Are you for sure backing up? If you are not sure, now is the time to check. If you have an external hard drive, be sure to unplug it when you’re done backing up.
3.) Are you using an old computer with Windows XP? You will need to think about getting a new one in April of 2014, as Windows XP will no longer be supported by Microsoft.
4.) Are your current email, calendar and contacts not synching with your other computers and smartphones? Are you tired of band-aiding multiple computers and smartphones just to keep your life organized?
5.) Are you having difficulty sharing data from one computer to another?
6.) Is your website a mess? Time for a refresh!
We can help you with all of these issues and find you new affordable solutions. Call us or email today. 612-865-4475 Lisa@callthatgirl.biz
Which is Better for Internet: Comcast vs CenturyLink
This blog is very old and probably outdated!
It’s not surprising that I take a lot of calls from folks having issues with their internet. Many of those calling complain about Comcast and CenturyLink. The biggest complaints across the board are regarding the frustration clients feel when they have to call these companies to get a problem fixed. Both companies are so huge that the clients experience a never-ending phone queue issue of being transferred or constantly being put on hold.
I myself have used both companies for internet over the years for both business and residential purposes. I had the most problems with CenturyLink, which ended with them giving me many months of free service. Outside of the technical snags, if I had to call the support center, I cringed every time because CenturyLink had changed its call center to what appeared to be all new employees —who were very unhelpful. (Remember the old phone companies–Qwest, USWest, AT&T, Northwestern Bell–that had great customer service comparably?)
On the bright side, as of March 2013, Comcast took the initiative to increase the download speed of their services in Minneapolis. They realized that most residential units had multiple devices using the same internet services and the need for fast internet would continue to grow. Although Comcast’s internet speed was already faster than CenturyLink’s services, they almost doubled their amount of megabits per second. Technically speaking, Comcast is now more than two times faster than CenturyLink.
So back to the question: what company is the best? If I were to open an office right now in Minneapolis, I would go with Comcast—solely because of the speed. CenturyLink’s DSL is nothing compared to what Comcast can deliver. Both have pretty bad call centers and the pricing is about the same from what I remember. Many users say that CenturyLink is a bit cheaper, but only while their promotion is available. Once it is no longer valid, CenturyLink’s prices are comparable to that of Comcast’s. However, their speed is not.
Top 5 Most Destructive Computer Viruses
A computer virus, just like a virus we can contract, is annoying, stressful, bothersome, and reduces productivity. We try to avoid them but the cards aren’t always in our favor. Today’s fast-moving society makes it imperative that our electronic devices function properly. But, what happens when things begin to seem out-of-whack? Increased delays, strange messages, and unexpected application crashes could signify a problem. We fear the dreaded moment of realizing that our once trustworthy computer, has been suddenly attacked—but are we truly aware of the immense damage these viruses can have on us and our business?
1. Ransomware
Beware! The use of ransomware has arrived and it’s taking computers by storm. Belgian, CryptoLocker and FBI MoneyPak, are the frontrunners in the ransomware war. They are independent of each other, but they share a common objective. Ransomware can spread through spam emails and hacked web pages. They will lock your computer, receive remote access, and command you to pay them ransom in order for your computer to be unlocked. If you do as the cybercriminals wish, will they really surrender their hold? We’re not entirely sure.
Belgian, specifically, requests you pay them $300 in 100 hours. If you do not meet their demand, they will wipe your entire computer. Scary! Check out our previous blog on CryptoLocker to learn more.
2. Trojans
Trojan advancements have skyrocketed this year, with Neverquest and Android trojans taking the lead. Neverquest is a banking trojan that’s spread via social media and email accounts. It has the ability to recognize hundreds of banking and financial websites and will obtain the user’s credentials upon logging in. It sends the information to its command center, which stores the information and uses it to drain money out of the victim’s account.
Unfortunately, trojans don’t stop with computers. Android trojans have infected millions of cellular devices this year. These trojans are capable of sending and deleting SMS messages, acquiring banking information, and downloading other malware. Worst yet—often times it cannot be detected and thus, cannot be removed!
3. Worms
Nidma and MyDoom have played significant roles in the history of malware. Nidma began in 2001, just following 9/11. It was spread via email, websites, and server vulnerabilities and became the most widespread worm in only 22 minutes. Due to its close timing to 9/11, some people speculated that it was implemented by Al-Qaeda. No evidence has proven this assumption to be true.
MyDoom was first sighted in 2004 and also spread like wildfire via email. When opened, MyDoom was able to record everything being typed (credit card information, passwords, etc…) by the usage of a “keystroke” program.
4. “Ratters”
“Ratters” are people who have maneuvered their ways through computer systems by using Remote Access Tools (RATs) to spy on their victims through webcams. It’s a complete invasion of privacy, as the victim is unaware and never gave consent. Could somebody be watching you right now? It’s hard to know. When you’re not using your camera, it’s wise to cover the lens. When your computer is not in use, be sure to shut it down.
5. Data & Security Breaches
Recently, Target has been a victim of the largest data and security breach in history. Although this attack didn’t affect our personal devices, it’s an extremely eye-opening situation for all businesspeople to learn from. Somehow, Target’s payment system was infected with malicious software, which allowed the cybercriminal(s) to steal money from 40 million people. It’s crucial to make sure your computer systems are properly protected, no matter how large or small your company may be. A small glitch in your system’s protection could lead to incredible repercussions.
Don’t fall victim to today’s technologically advanced and discreet computer viruses. Without proper prevention and maintenance, you may find yourself overwhelmed with the consequences that will undoubtedly follow. Take a look at our blog, 6 Ways to Protect Yourself From Viruses, to learn how to keep your computer—and your business—safe.
If you have a virus and need help now, please call 612-865-4475 or schedule an appt here.